The Employee Experience
Our lodge is operated by a staff of 3-4 plus myself and my significant other and our 1 year old Australian Shepard sidekick, Loki! You will see us working right along side you as we take a hands on approach to the care of the Lodge. It is why we truly value good work ethic and team members who appreciate the outdoors and providing guests an opportunity to share a bit of Alaskan history. Its a fun place to be with no drama and incredible views.
Over the years our best teams have been those that love to share their enthusiasm for the area with the guests and take advantage of all the great activities Denali has to offer. We are not a stiff organization that requires a lot of oversight and treat staff as workers. Our staff are important members of our team and we value your input and reward hard work, initiative, and energy. We do not require official uniforms and encourage our staff to wear appropriate attire that represents and encourages getting outside. In fact, at times our team may resemble more of an REI Catalog or Outdoor Magazine scene then your traditional hospitality brochure.
Feedback from some past team members.
"It was wonderful working for you two! Thank you for everything that you did to make it a comfortable and great season! :)" - 2016 Housekeeper from Wyoming
"Thank you for giving me the opportunity to live and work in Denali!" - 2016 On-site Manager from California
"Thank you so much for everything this summer, it really was an amazing experience." - 2015 Guest Services from Utah
Room and Board
Housing is available only to employees. Manager housing consists of a small apartment with a full size bed, small kitchen, heat and running water. The apartment is attached to the office which features a half bath. Showers are available in the shower houses. All other positions are housed in single small heated cabin featuring a twin size bed, electric burner, small fridge, and dresser and/or shelves. Housing fee is $200.00 USD per month deducted from your pay but 50% is refundable if you complete your summer season.
All employee housing is equipped with linens for the bed, towels, pots, pans, water jug and cutlery. Employee cabins do not feature running water. Bathroom facilities are located at the shower houses and laundry can be done off the clock in the guest laundry room. Our property features a dishwashing station with hot water and a water station to refill water jugs.
Getting Here and Getting Around
We are located 13 miles from the entrance to Denali National Park where you can get gas and basic supplies such as bread, dairy, veggies, etc. The closest chain grocery store is 2.25 hours away. We do offer to pick up basic toiletries and food items 1 x month and bring them up from Anchorage. There are buses available to get to Fairbanks and Anchorage for you to conduct any additional personal shopping but you have to walk or bike to the pick up location about 5-6 miles North of us. There are bikes on property for staff use.
Depending on when you arrive and depart, we can offer a ride from the Anchorage airport to our lodge upon hire and end of contract. If your employment is terminated for any reason you are responsible for your own transportation off the property. I am sorry but we are unable to provide any other transportation services. Previous staff either brought their own vehicle, used a bus or shuttle service or found other locals to catch a ride. Hitchhiking is quite common in our area as is ride sharing but you do so at your own risk. The local taxi shuttle service will pick up from our location but can be expensive depending on where you are traveling. There are two rental car services in Healy located 24 miles north. This is a great option for town runs. We recommend car pooling with employees from other local businesses to help reduce costs.
In the past our employees have used the monthly supply pick up we offer plus services such as Amazon to ship anything else they need. Only a few previous staff have had their own vehicles but did enjoy getting to do more traveling on their days off.
All positions start on Saturday May 27th and end on September 3rd. We can be a little flexible with the end date depending on position but not the start date.
ON SITE MANAGER
Overview: This on-site management position is responsible for overseeing daily operations of the lodge including reservations, maintenance, guest concerns, and supervising 3 staff members. Applicants should have a minimum of 2 years of supervisory experience in hospitality/tourism or business or 1 year of experience plus a degree in Hospitality, Business, or related field. Experience working in seasonal locations would be an advantage.
Our ideal manager would bring the following skills:
Excellent communication skills and enjoy providing top notch customer service to a diverse population.
Able to assess if a staff member or guest does not understand a policy and can explain it to them in different ways to ensure comprehension.
Highly motivated and able to motivate staff yet maintain professional boundaries.
Fill in where needed and not afraid to get your hands dirty or go the extra mile.
Be able to think on your feet and adapt to changing conditions.
Possess excellent cash handling skills and ability to operate online reservation systems.
Minimum age of 25 and possess a valid driver's license.
Ability to lift 40 pounds.
Maintenance background (plunging toilets, resetting breakers, changing propane, etc)
Operate with daily exposure to various weather conditions and wildlife common to the area.
Passion for the great outdoors!
Shift: This position works on-site 6 days a week and has Saturdays off. The manager covers the 4pm-10pm office shift Sunday-Thursday.
Overview: This position is responsible for welcoming and checking guests in and out. You would provide information about the Denali National Park area, book local activities, accept payments for lodging and gift shop items, and additional duties as assigned. In addition, you would be assisting with laundry during the morning shift.
Our ideal candidate would be professional and outgoing in manner with great communication and multitasking skills, comfortable with online reservation and POS systems, cash handling, and enjoy interacting with diverse populations. We are seeking a healthy employee who can comfortably lift 20 pounds and appreciates working with a small team. Prior seasonal hospitality experience is a plus but not required.
Shift: This position works 8am-4pm Tuesday-Thursday and the evening shifts 2pm-10pm on Friday and Saturday with Sunday and Mondays off.
Overview: This position would be responsible for daily cleaning of our 10 historic cabins, 6 newer lodge rooms, 2 bathhouses. Our housekeeper would provide daily cleaning of all cabins and rooms, bath facilities and any additional assignments. Cabins and Rooms have to be completed by check-in at 3:30pm. A typical day will include vacuuming floors, cleaning toilets, showers, and sinks, making beds, changing towels and bed linens, restocking guest rooms, dusting, laundry, and emptying garbage.
As you can see it requires quite a bit of physical stamina and a fast work pace. This property is rocky so no housekeeping carts are provided. You are expected to be able to run between cabins and lodge rooms and carry a 5 gallon bucket with cleaning supplies plus the vacuum. We are seeking a housekeeper that appreciates a country setting and is not afraid to provide a little extra TLC when needed. We are in the wilderness so you may have to kill the occasional insect or stop to enjoy a passing Moose or two.
Our ideal candidate would have prior housekeeping experience, a natural fast pace, and a keen eye for detail.
Shift: This position works 6 days a week with Thursdays off. Shift starts at 8am.
Overview: This position is a combination of housekeeping and Guest Services. You would be cross trained in both positions to cover days off and assist on special projects as needed. Please see the job descriptions for each area for additional details.
Our ideal candidate for this position would be professional and outgoing in manner with great communication and multitasking skills, comfortable with online reservation and POS systems, cash handling, and enjoys being cross trained. We are seeking a healthy employee who can comfortably lift 20 pounds and has a knack for cleaning. Prior customer service and/or housekeeping experience is a plus but not required.
Shift: This position covers housekeeping on Thursdays, the 8am-4pm office shift on Sunday and Monday and covers the office on Fridays and Saturdays from 8am-2pm.