Forests Tides & Treasures

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Forests, Tides & Treasures Retail Warehouse Sales Associate

Employment Type: Seasonal

FSLA Status: Non-Exempt (Hourly)

Salary/Grade Level: $15

Season: April 1 – September 7, 2024

Reports to (Supervises/Liaison): Sales Flr Mgr & Wh Mgr

 

Company Overview:

Forests, Tides & Treasures (FTT) provides a unique selection of outdoor gear, apparel, art, Alaskan artisans, gifts, souvenirs, and more year-round in the beautiful remote town of Seward, Alaska. We opened our pet-friendly brick-and-mortar store in the Fall of 2017 and have developed a thriving online store and social media presence by creating an experience of discovery that forges connections between our customers and the artisans & vendors we carry. These connections are reflections of all that we have grown to love and treasure while living here in Seward and Alaska. We are very connected to our community, working with different local non-profits and supporting a wide variety of initiatives close to our hearts. We love what we do and living in the community we have the fortune to serve.

Position Overview:

We seek a friendly, communicative, and customer service-oriented Retail Warehouse Sales Associate to help the FTT Team provide great experiences and share our love of Alaska with locals and visitors. In this position, you will play a pivotal warehouse role, working alongside our retail team, interacting with our guests, and contributing to the overall success of our Store.

Responsibilities:

• Working with all types of guests, providing courteous, friendly, and efficient customer service
• Helping our guests find exactly what they need, when they need it by keeping the Store fully stocked, merchandised, and priced correctly
• Support the FTT Team in maintaining a visually appealing, dynamic, clean, and safe retail environment.
• Maintaining a safe, clean, and organized receiving area and warehouse
• Supporting the inventory manager and Warehouse Team in receiving, processing, replenishing, and merchandising all inventory
• Supporting the FTT Team in maintaining consistent customer service and company branding standards.
• Assisting on the sales floor as needed, fully understanding the point-of-sale system and product knowledge. 
• Learn and actively share details about the characteristics and origins of merchandise with Guests.
• Processing and fulfilling all web orders, returns, and refunds daily while communicating with the Guests, Management Team, and Warehouse Team as required
• Must have flexible work hours, day, night, and/or weekends, and be punctual. May be required to work overtime, nights, and/or weekends
• Assisting with all opening or closing procedures as needed
• Perform other incidental and related duties as required and assigned

Minimum Qualifications:

• 6 months of retail Store or cash handling experience.
• Understands the importance of Customer Service. 
• Excellent verbal/written communication, organizational skills, and basic computer skills.
• Sound understanding of mathematics and strong reading comprehension skills.
• Self-motivated and works independently with minimal supervision.
• Solid work ethic, willingness to learn, and openness to feedback.
• Able to work in typical retail conditions that require standing for extended periods of time, lifting up to 50 pounds, frequently carrying objects weighing up to 25 pounds throughout the Store, and going up and down ladders of up to 8ft in height.
• Ability to follow and execute all FTT procedures and safety policies.
• Must have flexible work hours, day, night, and/or weekends, and be punctual. May be required to work overtime, nights, and/or weekends.
• Must successfully pass a background check.

Equipment Used:

• iPhone, iPad, 2-way radio, computer, Shopify POS System, copier/scanner, warehouse tools, boxcutters, ladders

Travel Requirements: 

• Bank Deposits & Post Office runs. Must have a valid driver's license and be insurable.

Full-Time & Seasonal Benefits:

• Daily, Monthly, and Seasonal/Annual Bonus and incentives
• Generous Employee Purchase Program and Family Purchase Events
• Access to name-brand pro-deals
• Experience Alaska firsthand through Staff Adventure Days and discounted local tours.
• Bi-Weekly Pay

Apply Now