Guest Service Rover
Borealis Basecamp

Live and work under the Aurora Borealis!

Work in the Boreal Forest, with views of the White Mountains and aurora borealis!

Seasonal
  • spring
  • fall
  • winter

Guest Service Rover

Borealis Basecamp
Location:
Fairbanks, Alaska
Wages/Pay:
$15.00 - $17.00 / hour + tips
Experience:
No experience required
Start Date:
Starts in 2 months. (Aug 13, 2023)

At Borealis Basecamp, we are dedicated to providing the best customer service in Alaska to our guests. We are an adventure resort north of Fairbanks, Alaska, where guests from all over the world gather to watch the northern lights during the winter, the midnight sun during the summer, and experience Alaska’s year-round beauty. We seek dedicated, friendly, energetic people who enjoy interacting with people from all over to join our team.  

We are looking for someone to be available to work every position here at Basecamp. We will train you in Housekeeping, Front Desk, Laundry and Breakfast Service. 

  • Front Desk Day Shift Duties: Greeting guests, checking them in and providing the guest with available activities at the time of check-in, and walking them to their rooms, answering the phone, scheduling tours, preparing guests for activities, providing information about the area, maintaining a disinfected and clean lodge, cleaning the bathrooms as needed, assisting with breakfast service and cleaning up after breakfast service, communicating any maintenance issues to the maintenance department, communicating with activities department to provide guests accurate information on available activities, providing 5-star guest service by communicating well with guests, being friendly, and fulfilling guest needs. Any and all duties as assigned.
  • Housekeeping Duties: Cleaning guest rooms, folding linens, counting inventory of linens, cleaning storage area. Cleaning guest rooms including changing towels and linens, cleaning bathroom and shower, restocking teas, taking out the trash, and sweeping and mopping floors.  

This is a variable rate position! 

Front Desk/Breakfast Service Shifts: $15/hour

Housekeeping/Laundry Shifts: $17/hour

Ability to communicate with staff, possess a professional demeanor. Willing to work a flexible schedule. High school diploma/GED or previous experience preferred. Able to lift, rotate, and place 50 lbs. Able to negotiate uneven terrain in low light in sub-zero temperature. Reliable transportation. Willingness to work in the outdoors in the Arctic climate is crucial. Ability to stand on feet for up to 8 hours a day. For all positions at Borealis Basecamp, each and every team member must be willing to help team members out of their regular department and must be able to hold a conversation with a stranger for several minutes.

Housing

We have staff housing available here on the property! Each room is double occupancy, and there is a common area (with Netflix :)), private men's and women's restrooms, a small laundry space, and a commercial kitchen. We have a staff chef that prepares staff lunch and dinner, and breakfast is self-serve (we stock oatmeal, cereal, and fruits). The cost of housing and meals is $50 per week.

We have a good Wi-Fi signal at Basecamp for staff, a staff shuttle going into Fairbanks once a week for any extras you want to purchase, plus one staff shuttle per week for outings. (Rock climbing, axe throwing, bowling, karaoke, etc.)

How to Apply

Please send your resume to gm@borealisbasecamp.net.

Note: We prefer questions emailed rather than phone calls.