Basin Harbor
Job List

Our Jobs

Basin Harbor employs approximately 270 seasonal employees each year and approximately 30 year-round employees. We are proud to welcome back our seasonal employees again and again, proving that Basin Harbor is indeed one the of the best summer jobs you could have. Please be aware that all new employees are required to pass a background check prior to being employed at Basin Harbor.

Most staff work 37-40 hours per week. Paychecks are distributed every other week. Direct Deposit is available.

  • Event Production Manager

    Sales & Marketing
    Administration

    Apply Now

    Summary:

    The Event Production Manager maintains and fosters Basin Harbor’s existing relationships with clients as well as generates new contacts. This role is primarily responsible for coordination of various types of functions including family reunions, golf, boat, corporate, non- profit, and social events. As the Event Production Manager, this position is the main point of contact for clients throughout the event planning process and works closely with National Sales Manager to develop and maintain client relationships. This position also works closely with clients on menu selections, room set up, and program timelines. He/She collaborates with the Culinary Team and Beverage department to ensure understanding of menu items and products, special requests, dietary restrictions, and food and beverage service.  Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    Administration

    • Attend weekly BEO meetings and monthly Ops meetings
    • Respond to email messages/inquiries and return phone calls in timely manner
    • Collect and track all client deposits
    • Provide accounting/client with banquet checks promptly   
    • Ensure all BEOs are accurate and detailed with menu selections, beverage packages, timelines, set up information, internal notes and instructions as well as other line item costs
    • Create floor plans with accurate lay out of event including all details, requirements and needs
    • Create BEOs, ensure all information on BEOs and floor plans are updated and distributed internally in a timely manner, meeting all deadlines
    • Improve efficacy of Salesforce
    • Train seasonal coordinators to detail, service and bill family reunions, groups and weddings
    • Train seasonal coordinators to handle administrative tasks such as reader board generation

    Sales

    • Solicit and build new relationships for local catering and group opportunities
    • Tour clients of National Sales Manager and serve as onsite Sales contact for contracted groups
    • Work closely with Director of Sales to develop SOPs and training manuals
    • Special projects as requested by Director of Sales

    Essential Qualifications and Competencies:

    • Minimum of 4 years of resort, hotel, private club or event experience.
    • Versed in various types of event management – corporate, nonprofit, weddings and social events
    • High level of professionalism and positive attitude
    • Attention to detail and highly organized
    • Ability to prioritize, adapt and work independently as well as part of a team
    • Proven self-starter capable of finding solutions with minimal supervision
    • Excellent communication skills
    • Available to work a flexible schedule that will include days, nights, weekends and holidays as dictated by the events calendar and seasonal changes
    View Job Description
  • AM / PM Cafeteria Cook

    Culinary Line Level
    Food & Beverage - BOH

    Apply Now

    AM/PM Cafeteria Cook

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    The Cafeteria Cook is responsible for ensuring Basin Harbor staff receives top quality food in our cafeteria. Applicants seeking in-country H2B extensions will be considered for this position.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Reads, comprehends and abides by all rules and regulations set forth in Basin Harbor Foodservice Employee Manual and the Basin Harbor Employee Handbook
    • Begins work each day at the time posted on the schedule, completing opening duties
    • Per task list
    • Cooks pre-determined amount of food as requested from AM/PM line
    • Prepares and cooks breakfast for cafeteria
    • Prepares, cooks and serves dinner at 4:00 p.m. to Basin Harbor staff
    • Ensures cafeteria projects a quality image to staff by cleaning and sanitizing tabletops and chairs daily, refilling condiments and napkin holders daily
    • Keeps service area, salad bar and beverage area clean and organized
    • Keeps cafeteria prep area (cage) clean and organized
    • Communicates with the AM/PM Sous Chef, Pantry, Pastry, Butcher and purchasing on a continual basis in order to utilize product in the cafeteria
    • Reports mechanical problems with any equipment or safety concerns to supervisor
    • Fills out accident or incident reports as necessary
    • Assists with thorough and total breakdown and clean-up upon closing for the season
    • Completes other duties as required and requested
    • Demonstrates teamwork and respect at all times to co-workers

    Essential Qualifications and Competencies:

    • Ability to use, or learn to use the following equipment:

    Broiler, Grill, Griddle, Dishwasher, Conventional Oven, Convection Oven, Flat Top Range, Open Burner Range, Fryer, Cook and Hold Oven, Holding Oven, Steamer, Steam Jacketed Kettle, Steam Table, Mechanical Slicer, Mechanical Mixer, Countertop Blender, Submersible Blender, Portable Burner, Manual Slicer (Mandoline), Mechanical Band Saw, Motorized Vehicle, Mechanical Food Processor, Scale, Sheeter, Candy Stove, Proofer.

    View Job Description
  • AM / PM Griddle/Fry Cook

    Culinary Line Level
    Food & Beverage - BOH

    Apply Now

    AM/PM Griddle Fry Cook

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    The role of a line cook is to prepare culinary delights for our guests and owners.  Guest satisfaction in our restaurant revolves around the food appearance, high quality of the food and overall dining experience. Must have advanced knowledge of kitchen equipment, including knife handling. Responsible for maintaining a clean cooking and working area. Must be able to read and call all incoming tickets. Must maintain a neat professional appearance and manner.  Applicants seeking in-country H2B extensions will be considered for this position.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Reads, comprehends and abides by all rules and regulations set forth in the Basin Harbor  Foodservice Employee Manual and  the Basin Harbor Employee Handbook
    • Must be able to work a flexible schedule, work well under pressure, and meet multiple & sometimes competing deadlines
    • Sets up station according to the Executive Chef’s guidelines
    • Insures that all foods are properly stored, rotated, labeled and dated in accordance with accepted food handling procedures determined by the Vermont Department of Health
    • Assists with biweekly and monthly inventory
    • Can properly sear and grill items to proper temperatures
    • Can blanch or par cook vegetables to proper doneness
    • Excelled starch cookery
    • Has basic knowledge of stock and sauce making
    • Is able to cook “ON THE FLY” with no hesitation
    • Reports safety concerns or mechanical problems with any equipment to the Chef for prompt attention
    • Follows recipes, portion controls, and presentation specifications as set by the Executive Chef.
    • Cleans and maintains station while practicing exceptional safety, sanitation, and organizational skills
    • Assists with the cleaning, sanitation, and organization of the kitchen, walk-in coolers, and all storage areas
    • Insures the consistent quality of finished food items served to Basin Harbor Guests
    • Demonstrates teamwork and respect at all times to co-workers
    • Performs additional responsibilities as request by the Executive Chef, Executive Sous Chef and Red Mill Chef.

    Essential Qualifications and Competencies:

    • Minimum of 2 years’ experience in a full-service, quality driven, volume restaurant
    • Prior culinary experience in hotels or resorts
    • Understanding and knowledge of food safety, sanitation, and food handling procedures
    • Honesty beyond reproach
    • Must have problem solving abilities, be self-motivated and organized
    • Strong communication skills
    • Must be even tempered and respectful of others
    • Be philosophically aligned with the culinary vision and philosophy of Basin Harbor
    • Preferred degree in Culinary Arts or related field.
    • Must be ServSafe certified or able to be certified
    View Job Description
  • AM / PM Line Cook

    Culinary Line Level
    Food & Beverage - BOH

    Apply Now

    AM/PM Line Cook

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    The food program at Basin Harbor is exceptional and we are proud of our reputation for providing a diverse menu of offerings. The role of a line cook is to prepare a variety of culinary delights for our guests and owners.  Guest satisfaction in our restaurant revolves around the food appearance, the high quality of the food and the overall dining experience that you are an invaluable part of.  Applicants seeking in-country H2B extensions will be considered for this position.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Maintains a neat appearance and a professional manner
    • Has advanced knowledge of kitchen equipment, including knife handling
    • Must be able to read and call all incoming tickets
    • Understands and knows the daily schedule of culinary activities
    • Assists in maintaining a safe working environment for all
    • Reads, comprehends, and abides by all rules and regulations set forth in Basin Harbor Foodservice Employee Manual and the Basin Harbor Employee Handbook
    • Must be able to work a flexible schedule, work well under pressure, and meet multiple & sometimes competing deadlines
    • Sets up, cleans, and maintains station while practicing exceptional safety, sanitation and organizational skills according to the Executive Chef’s guidelines.
    • Ensures that all foods are properly stored, rotated, labeled, and dated in accordance with accepted food handling procedures determined by the Vermont Department of Health
    • Assists with biweekly and monthly inventory
    • Properly sears and grills items to proper temperatures
    • Is able to blanch or par cook vegetables to proper doneness
    • Demonstrates ability to cook “ON THE FLY” with no hesitation
    • Reports safety concerns or mechanical problems with any equipment to the Chef for prompt attention
    • Follows recipes, portion controls, and presentation specifications as set by the Executive Chef
    • Assists with the cleaning, sanitation, and organization of the kitchen, walk-in coolers and all storage areas
    • Ensures the consistent quality of finished food items served to Basin Harbor Guests
    • Demonstrates teamwork and respect to co-workers at all times
    • Performs additional duties and responsibilities as request by the Executive Chef, Executive Sous Chef.

    Essential Qualifications and Competencies:

    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Degree in culinary arts or related field highly desired
    • Must have a minimum of 2 years of experience in a full-service, quality driven, volume restaurant
    • Must have prior culinary experience in hotels or resorts.
    • Understanding and knowledge of food safety, sanitation, and food handling procedures.
    • Excels in starch cookery
    • Basic knowledge of stock and sauce making.
    • Must have problem solving abilities, be self-motivated and organized
    • Strong verbal communication skills
    • Even temperament and highly respectful of others and others’ abilities
    • Must be aligned with the culinary vision and philosophy of Basin Harbor
    • Must be ServSafe certified or able to be certified
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions.
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
    • While performing the duties of this job, the employee is regularly required to stand; use hands, talk, and hear. 
    • Must be willing and able to pass a background check

     

    View Job Description
  • AM / PM Pantry

    Culinary Line Level
    Food & Beverage - BOH

    Apply Now

    AM / PM Pantry

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    The role of a line cook is to prepare culinary delights for our guests and owners.  Guest satisfaction in our restaurant revolves around the food appearance, high quality of the food and overall dining experience. Must have advanced knowledge of kitchen equipment, including knife handling. Responsible for maintaining a clean cooking and working area. Must be able to read and call all incoming tickets. Must maintain a neat professional appearance and manner.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Reads, comprehends, and abides by all rules and regulations set forth in the Basin harbor Foodservice Employee Manual and the Basin Harbor Employee Handbook
    • Must be able to work a flexible schedule, work well under pressure, and meet multiple & sometimes competing deadlines
    • Sets up station according to the Executive Chef’s guidelines
    • Ensures that all foods are properly stored, rotated, labeled, and dated in accordance with accepted food handling procedures determined by the Vermont Department of Health
    • Assist with biweekly and monthly inventory
    • Has ability to properly sear and grill items to correct temperatures
    • Can blanch or par cook vegetables to proper doneness
    • Excelled starch cookery.
    • Possesses basic knowledge of stock and sauce making
    • Has ability to cook “ON THE FLY” with no hesitation
    • Reports safety concerns or mechanical problems with any equipment to the Red Mill Chef for prompt attention
    • Follows recipes, portion controls, and presentation specifications as set by the Executive Chef
    • Cleans and maintains station while practicing exceptional safety, sanitation, and organizational skills
    • Assists with the cleaning, sanitation, and organization of the kitchen, walk-in coolers and all storage areas
    • Ensures the consistent quality of finished food items served to Basin Harbor Guests
    • Demonstrates teamwork and respect at all times to co-workers
    • Performs additional responsibilities as request by the Executive Chef, Executive Sous Chef, and Red Mill Chef

    Essential Qualifications and Competencies:

    • Minimum of 2 years’ experience in a full-service, quality driven, volume restaurant
    • Prior culinary experience in hotels or resorts
    • Understanding and knowledge of food safety, sanitation, and food handling procedures
    • Honesty beyond reproach
    • Problem solving abilities, must be self-motivated and organized
    • Have strong communication skills
    • Be even tempered and respectful of others
    • Be aligned with the culinary vision and philosophy of Basin Harbor
    • Preferred degree in culinary arts or related field
    • ServeSafe certification or ability to be certified
    View Job Description
  • AM / PM Pastry

    Culinary Line Level
    Food & Beverage - BOH

    Apply Now

    AM / PM Pastry

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    The Pastry Commis primary responsibility is to assist the Executive Chef and Pastry Chef to ensure that high standards are achieved and maintained within budgetary limitations of  Basin Harbor  and oversees the operation of the bakery and service area. He/She reports directly to the Executive Chef, Executive Sous Chef and Pastry Chef.   Applicants seeking in-country H2B extensions will be considered for this position.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Reads, comprehends, and abides by all rules and regulations set forth in the Basin Harbor  Foodservice Employee Manual and the Basin Harbor Employee Handbook
    • Must be able to work a flexible schedule, work well under pressure, and meet multiple & sometimes competing deadlines
    • Ensures that all foods are properly stored, rotated, labeled and dated in accordance with accepted food handling procedures determined by the Vermont Department of Health
    • Oversees, instructs, and takes part in daily preparation and service for:
      • Breakfast
      • Lodge Dining Room, Red Mill, and Ranger Room lunch
      • Lodge Dining Room and Red Mill dinner
      • Functions
      • Employee Cafeteria breakfast, lunch and dinner
    • Mixes, kneads, portions and shapes dough or batter to make donuts, muffins, Danish, croissants, breads, rolls, and other products
    • Prepares fillings, toppings, and icings for further assembly
    • Inserts pastries and muffins into the oven and removes baked product
    • Places pastries or breads in baskets or trays for service
    • Assists Pastry Chef with any related projects and preparation pertaining to daily operations
    • Ensures the quality of food products by labeling, dating, rotating and tasting prior to service
    • Keeps bakery, service areas, and storage areas clean and organized on a daily basis
    • Tracks, records and states reasons for waste daily
    • Upholds and demonstrates compliance with all company and departmental policies and procedures
    • Reports mechanical problems with any of the equipment or safety concerns to the supervisor for prompt attention
    • Provides thorough and total breakdown and cleanup on closing for the season
    • Ensures the consistent quality of finished food items served to Basin Harbor Guests
    • Performs additional responsibilities as requested by the Executive Chef, Executive Sous Chef, and Pastry Chef.

    Essential Qualifications and Competencies:

    • Minimum of 2 years’ experience in a full-service, quality driven, volume restaurant
    • Preferred degree in culinary arts or related field
    • Prior culinary experience in hotels or resorts
    • Honesty beyond reproach
    • Strong communication skills
    • Be even tempered and respectful of others
    • Be aligned with the culinary vision and philosophy of Basin Harbor
    • Exemplify the best of serious food service professional
    • ServeSafe certification or ability to be certified
    View Job Description
  • Banquet Set Up

    Event Staff
    Food & Beverage - FOH

    Apply Now

     Banquet Set Up:

    This position is not accepting H2B applications

    This is a seasonal, non-exempt position. Our season runs from May through the end of October.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Emptying trash from all function areas.
    • Changing linen, and putting it in the correct areas for cleaning by housekeeping.
    • Vacuuming all meeting rooms after functions.
    • Inspecting Banquet equipment for defects, cleanliness, and any other maintenance needed and reporting to the Manager.
    • Cleaning and mopping of the storerooms and meeting rooms.
    • Setting up meeting rooms and private function areas with the appropriate equipment and materials, including tables, chairs, glasses, water, pens, writing tablets, and any other items requested.
    • Storing equipment and materials neatly in proper areas.
    • Icing and watering all meetings at the start and during breaks

    Qualifications:

    • Extremely detail oriented
    • Tactful, approachable, perceptive and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Positive attitude and excellent communication skills

    Position requires heavy lifting up to 50 pounds on a regular basis. The ability to drive a manual transmission vehicle preferred. Must be detail oriented and have ability to read BEOs and follow instruction.  Needed from early May through the end of October.  Day and Evening shifts available.

     

     
    View Job Description
  • Beverage Manager

    Management - FOH
    Food & Beverage - FOH

    Apply Now

    Beverage Manager

    This position is not accepting H2B applications

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Responsible for set-up and high quality servicing of all beverage service including Red Mill Restaurant, banquet and function needs for upscale clientele.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties

    • Must be very customer service focused both internally and externally, detail oriented, and excel at maintaining and raising standards.
    • Develop and maintain a positive interaction with guests throughout service including: introducing yourself to the guest before or at the beginning of the service.
    • Demonstrate at all times that the Basin Harbor Beverage staff is there to exceed their expectations and reinforce that the beverage staff will be there for them.
    • Supervise beverage activities: set-up & service.
    • Work in concert with the Banquet department, Sales department, Kitchen/Storeroom and Front Office and outside vendors.
    • Develop creative displays as needed to promote the sale of beverages.
    • Hire, train, supervise and develop employee staff.
    • Monitor Profit and Loss: including meeting departmental targets in finance, labor and beverage as well as productivity levels, forecasting, scheduling, requisitions, and inventory for departmental supplies and props.
    • Attend BEO and work in concert with sales department to coordinate any and all specifications/changes with the end goal being to exceed guest satisfaction.   
    • Demonstrate good prioritization, have good time management skills, strong leadership skills and effective communication skills. 
    • Delegate tasks as well as being a hands on worker, and skilled at multi-tasking.
    • Ensure that the beverage staff provide timely, accurate and high quality service to exceed guest satisfaction.
    • Maintain par inventory and reorders stock as needed
    • Do whatever else is necessary as needed to insure quality service for internal and external customers.     

     Qualifications:

    A Bachelor’s degree plus at least 10 years work experience, including at least 5 years’ experience in a leadership role in an upscale F&B environment.  Experience must provide evidence that the candidate has a good understanding of 

    (1) fine dining restaurant operations
    (2) the ability to lead people
    (3) the ability to analyze problems and recommend solutions
    (4) the ability to communicate effectively with others, both orally and in writing
    (5) the ability to exercise mature judgment
    (6) ability to effectively manage budgets and improve profitability

    • Ability to use, or learn to use, a golf cart, property vehicles and any other beverage/catering related equipment.
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions.
    • Visual acuity necessary to prepare and analyze data and figures, for accounting, for transcription, for computer terminal use, for extensive reading, for visual inspection involving small defects and small parts, using measurement devices, and assembly or fabrication of parts at distances to the eye.
    • To operate machines whether the seeing job is at or within arm’s reach.
    • Ability to multi-task.
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 20 pounds of force constantly to move objects).    
    View Job Description
  • Dining Room Server Assistant

    Front of the House Service
    Food & Beverage - FOH

    Apply Now

    Dining Room Server Assistant

    This position is not accepting H2B applications

    This is a seasonal, FLSA exempt position. Our season runs from April/May through the end of October.

     

    Summary:  The dining program at Basin Harbor is exceptional. The reputation and appeal of our multiple dining venues is one of tradition and quality. Whether working at Ardelia’s lake view dining room or the Red Mill Restaurant or our lunch venue, The Ranger Room, we are proud to present delicious, farm to table selections for breakfast, lunch and dinner.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.
     

    Responsibilities/Duties: Includes the followingOther duties may be assigned.

    • Responsible for supporting Servers during meal service
    • Anticipate guests needs and special request by being tactful, approachable, perceptive and customer service oriented
    • Assists in maintaining a safe working environment for all
    • Detail oriented: transmits orders to bar and kitchen by recording guest choices; identifying guest special dietary needs and special requests, all with maximum efficiently and productivity
    • Follows set up and breakdown guidelines for dining room.
    • Protects establishment and guest by adhering to sanitation, safety, and alcohol beverage control policies
    • Keeps kitchen staff informed by noting timing of meal progression
    • Understand the need for proper etiquette and service standards
    • Ability to take direction and work in a team environment
    • Able to communicate effectively with  staff and supervisors
    • Reinforce dining room procedure
    • Clean, well kept, professional appearance

    QualificationsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    • Experience in formal restaurant setting
    • Experience carrying service trays
    • Knowledge of wine preferred
    • Understand the need for proper etiquette and service standards
    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
    • Ability to read and comprehend simple instructions, short correspondence, and memos in English
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals
    • Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
    • While performing the duties of this job, the employee is regularly required to stand; use hands, talk, and hear
    • Must be willing and able to pass a background check

     

     

     
    View Job Description
  • On-Call, Part-Time Event Bartender

    Front of the House Service
    Food & Beverage - FOH

    Apply Now

    On-Call Event Bartender

    This position is not accepting H2B applications

    This is a seasonal, FLSA exempt position. Our season runs from April/May through the end of October.

    Summary:

    Bartending at Basin Harbor can be a little bit of everything. We have 4 dining venues, 2 outdoor bars and multiple special events during our 6 month season. We are looking for qualified bartenders to work part-time at our summer resort. Indoor events, outdoor events, bars on boats, hayrides and other interesting locations. Our bartenders must be energetic, personable, engaging and willing to uphold the long standing tradition of exceptional guest service at Basin Harbor. Join our team, it's a summer job you will never forget. 

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Reports to:    Beverage Manager

    Responsibilities/Duties:

    • Prepare alcohol or non-alcohol beverages
    • Interact with customers, take orders and serve snacks and drinks
    • Assess customers’ needs and preferences and make recommendations
    • Mix ingredients to prepare cocktails
    • Plan and present bar menu
    • Check customers’ identification and confirm it meets legal drinking age
    • Restock and replenish bar inventory and supplies
    • Comply with all food and beverage regulations

    Qualifications:

    • Extremely detail oriented
    • Tactful, approachable, perceptive and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Proven working experience as a bartender
    • Excellent knowledge of in mixing, garnishing and serving drinks
    • Computer literacy.
    • Positive attitude and excellent communication skills
    • Ability to keep the bar organized, stocked and clean
    • Relevant training certificate

    Must be available to work May through October.

     

    View Job Description
  • On-Call, Part-Time Special Event Server

    Front of the House Service
    Food & Beverage - FOH

    Apply Now

    On-Call Part Time Special Event Server

    This position is not accepting H2B applications

    This is a seasonal, FLSA exempt position. Our season runs from April/May through the end of October.  This part-time position is only suitable for those who do not require on-campus housing.

    Summary:

    Being an On-Call Special Event Server at Basin Harbor allows you to be a part of our wedding events and experience our impressive history of exceptional food & beverage service.  Basin Harbor is a one of a kind wedding destination and you can be a part of some of the most breathtaking wedding weekends in New England.  This position is available as part-time only.  We will distribute a calendar of special events early this spring, primarily Friday and Saturday afternoon and evening events, often until late hours, with some mid-week dates.  You must be available for a minimum of 10 shifts and commit to your availability in advance. Perfect for a second job.  Wedding servers will earn $20.00 per hour during events.  Dinner in our employee cafeteria will be provided with each evening shift worked.  Housing is not available for this position.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Work with maximum efficiency/productivity
    • Responsible for setting up the event space, taking and placing customers’ orders, carrying trays, serving food and beverages, and cleaning and clearing tables
    • Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet
    • Keep glasses filled; remove each round of plates and replenish utensils
    • Perform cleaning tasks and breakdown of service
    • Responsible for serving meals and taking drink orders
    • Pre- and post- event related duties
    • Anticipate guests needs and special request
    • Understand the need for proper etiquette and service standards
    • Ability to take direction and work in a team environment
    • This position requires lifting up to 20 pounds regularly, as well as being on your feet for full shifts
    • Must be available on weekends and have a flexible schedule
    • Must enjoy working indoors and outdoors

    Qualifications:

    • Extremely detail oriented
    • Tactful, approachable, perceptive and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Able to reinforce dining room procedures
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Experience in dining room setting with regards to efficiency and etiquette
    View Job Description
  • Fairway Cafe/Beverage Cart Attendent

    Golf Course
    Golf

    Apply Now

    Fairway Cafe Attendant

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    25-35 hours per week, May 15th until late September. Must be 18 years of age or older.   Will be responsible for selling beverages(alcoholic and nonalcoholic) and food to golf & resort patrons.  Maintaining surroundings, abiding by all state and local sanitary laws concerning food service and providing a pleasant atmosphere.  Must be computer literate.  Must be well organized, enjoy working with people, prior food service experience a plus.  Will be doing some light food preparation. Fairway Cafe is expected to open mid to late May and be open through end of the season. 

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Job Responsibilities/Duties:

    • Work with maximum efficiency/productivity
    • Promptly greet guests
    • Computer skills and understanding of POS system
    • Place next day order with main kitchen
    • Restocking of coolers and beverage station
    • Responsible for selling beverages (alcoholic/nonalcoholic) and food to golf and resort patrons.
    • Perform cleaning tasks and breakdown of service

    Qualifications:

    • Detail oriented
    • Tactful, approachable, perceptive and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Prior food service and preparation experience a plus
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Constant standing, walking, stooping/bending, grasping and reaching above shoulder height.
    • Able to take direction and work in a team environment

     

    View Job Description
  • Mechanic

    Maintenance/Security
    Grounds/Maintenance

    Apply Now

    MECHANIC

    This is a Full Time, Year Round position.

    Summary:

    The Mechanic is responsible for maintenance of all Basin Harbor vehicles, including, but not limited to automobiles, golf carts, lawn mowers, string trimmers, etc.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.


    Duties and Responsibilities:

    • Fixes and services all carts owned by Basin Harbor
    • Fixes and services all automotive vehicles at Basin Harbor.
    • Performs all required work on hydraulics.
    • Maintains a clean and orderly maintenance shop.
    • Keeps up-to-date and accurate records on all equipment.
    • Operates all of the maintenance equipment.
    • Services and maintains in good working order all the accessory equipment at Basin Harbor
    • Works with crew members in a team atmosphere and is self-motivated in the off season when the crew is at a minimum.

    Essential Requirements:

    • Has working knowledge and the ability to assemble and disassemble all types of small engines ranging from weedwackers to diesel engines.
    • Has knowledge and ability to work on pumps and generators.
    • Able to grind and sharpen reels.
    • Able to adjust and calibrate mowing reels.
    View Job Description
  • Mechanic's Assistant

    Maintenance/Security
    Grounds/Maintenance

    Apply Now

    MECHANIC'S ASSISTANT

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    The mechanic's assistant will work with the Mechanic to maintain of all Basin Harbor's vehicles, including, but not limited to automobiles, golf carts, lawn mowers, string trimmers, etc.  The ideal candidate will present a clean, professional image, and will work well independently and as part of the Maintenance team at Basin Harbor.  Must be willing to learn new skills and techniques.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.


    Duties and Responsibilities:

    • Fixes and services all carts owned by Basin Harbor
    • Fixes and services all automotive vehicles at Basin Harbor.
    • Performs all required work on hydraulics.
    • Maintains a clean and orderly maintenance shop.
    • Is punctual and attentive to detail.
    • Keeps up-to-date and accurate records on all equipment.
    • Operates all of the maintenance equipment.
    • Services and maintains in good working order all the accessory equipment at Basin Harbor

    Essential Requirements:

    • Has working knowledge and the ability to assemble and disassemble all types of small engines ranging from weedwackers to diesel engines.
    • Has knowledge and ability to work on pumps and generators.
    • Able to grind and sharpen reels.
    • Able to adjust and calibrate mowing reels.
    • Must have valid Driver's Licence and clean driving record
    View Job Description
  • Babysitter

    Babysitting
    Lodging Services

    Apply Now

    BABYSITTER

    Reports To: Lead Concierge/ Guest Services Manager

    Shift Days: Shifts needing coverage 7 days/week

    Shift Hours: On call, as needed. Majority of requests are nights & weekends, as well as weekdays.

    Start Date: May 10, 2019

    End Date: October 21, 2019

    Summary:

    Babysitters are not Basin Harbor employees, but considered sub-contractors. They are expected to comply with all Basin Harbor employee guidelines and procedures. Basin Harbor interviews Babysitters, and collects references, in order to assure that they are in competent standing. Once all paperwork is in order, Babysitters will be placed on a list, and will be contacted by the concierge when their services are needed.

    All monetary transactions are to be handled between the sitter and the guest. Payments should be made by cash or check.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Sitters are expected to arrive for their shift at least 10 minutes before their sitting is scheduled to begin.
    • Sitters are expected to adhere to all reasonable requests made by parents/guardians of the children being watched.
    • Sitters are to remain with the child/children for the full amount of time that has been scheduled.
    • Sitters are to adhere to appearance and professionalism standards of Basin Harbor Club.
    • Sitters are expected to contact appropriate parties in the event of an emergency.

     Essential Qualifications and Competencies:

    • Must be at least 16 years of age.
    • Must have previous babysitting experience (Recent references required)
    • Must be available to provide accurate availability on a weekly basis, via email.
    • CPR and First Aid certification preferred.
    • Ability to read and comprehend simple instructions, short correspondence, and memos in English
    • Ability to write simple correspondence and to effectively present information in one-on-one situations in person and over the telephone in English.
    • Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment.
    • The physical demands described here are representative of those that must be met by a sitter to successfully perform essential functions:
      • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions.
      • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
      • While performing their duties, the sitter is regularly required to stand; use hands, talk, and hear. 
      • Specific vision abilities required by this job include close vision.
    • Must be willing and able to pass a background check.

     

    * Please Note- Applications will be reviewed after April 1st. We also accept applications for this position on a continual basis. If you are not contacted right away we will keep your application on file and you may be contacted in the future. 

    View Job Description
  • Concierge

    Guest Services
    Lodging Services

    Apply Now

    CONCIERGE       

    Reports To: Guest Services Manager

    Shift Days: Must be available 7 days/week

    Shift Hours: Full time: 35-40 hours/week, Part time: 16-24 hours/week, Full time: 6/10-9/5, 35-40hours/week

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Provides resort and local information and assists with guests’ personal needs.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Wear the Guest Services Uniform in accordance with the uniform code.
    • Maintain a neat appearance and a professional manner.
    • Project a professional, hospitable demeanor at all times; monitors the lobby, lounge and function rooms, particularly in the Lodge for cleanliness, order and proper functioning of all equipment.
    • Ensure he/she is aware of all arrivals at BHC each day, including the guest histories on file; follows through with the guests during their stay to be certain their expectations are being met.
    • Ensure he/she is aware of all activities at BHC available to guests, in particular the current day’s events.
    • Answer inquiries, offers suggestions, and provide assistance to guests pertaining to activities and services at BHC and the surrounding area.
    • Arrange transportation for guests as requested.
    • Assist guests in acquiring child care services when needed.
    • Schedule guests for massage and fitness appointments.
    • Order all amenity packages in a timely manner, ensure they are delivered, and post charges for packages accurately.
    • Assist guests in scheduling resort activities.
    • Provide feedback from guests to Guest Services Manager in an efficient manner.
    • Promote our Guest Comment Card Program by encouraging guests to complete our surveys at every opportunity.
    • Additional tasks as assigned by the Guest Services Manager or Revenue Manager.

    Qualifications:

    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 
    • Ability to use or learn to use, the following equipment: computer, printer etc., telephone switchboard; office equipment such as fax machine, copy machine, postage meter etc.
    • Ability to use MS Office applications including Word and Excel.
    • Ability to read and comprehend simple instructions, short correspondence, and memos in English
    • Ability to write simple correspondence and to effectively present information in one-on-one situations in person and over the telephone in English.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals. 
    • Ability to compute ratios and percentages.
    • Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment.
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions.
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
    • While performing the duties of this job, the employee is regularly required to stand; use hands, talk, and hear. 
    • Specific vision abilities required by this job include close vision.
    • Must be willing and able to pass a background check.

     

     

     

    View Job Description
  • Front of House Housekeeper

    Housekeeping - Rooms
    Lodging Services

    Apply Now

    Front of House Housekeeper

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Reports To: Director of Housekeeping

    Summary:

    Front of the House Housekeeping staff is responsible for the cleanliness in the guest rooms, cottages, and Housekeeping storage areas.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties

    • Cleaning our guest accommodations to the standards set forth by the Housekeeping Management.
    • Maintaining a cheerful and courteous attitude to represent our department and the Basin Harbor organization
    • Familiarity with Basin Harbor services & programs and ability to communicate that information to internal and external guests
    • Performing cleaning tasks as assigned for the day, using zone reports to determine the exact name of the work requested and to prioritize work assignments
    • Performing assigned tasks in accordance with departmental policies & procedures in order to meet or exceed the housekeeping standards for the resort
    • Checking supplies for the day’s work; stocking up and organizing cart; keeps cart and work station clean & organized
    • Documenting completion of cleaning tasks by phone and by returning zone sheets to the manager at the end of your shift.
    • Reporting deficiencies found in guest accommodations (training will be provided)
    • Working individually to perform the assigned daily tasks, but as a team member to assist where needed to be sure that the tasks for the department are completed in a timely manner
    • Returning to areas that do not meet the inspector's quality and correcting cleaning problems found.
    • Completeing end-of-shift duties
    • Attending daily staff meetings
    • Attending on-the-job training sessions as scheduled
    • Assisting with pre- and post-season work that may happen in other areas of the housekeeping department. including employee housing.
    • Must be attentive to detail, possess strong customer service skills, and a have strong work ethic

    Qualifications:

    • Ability to use, or learn to use, the following equipment: vacuum;
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, talking, hearing and repetitive motions.
    • Ability to perform work by using proper body mechanics. (Lifting)
    • Visual inspect the quality of work completed.
    • Able to work with others to maintain a team environment.
    • Report confidentially any conflict between yourself and another team player to the director of housekeeping.

     

     
    View Job Description
  • Houseperson

    Housekeeping - Rooms
    Lodging Services

    Apply Now

    HOUSEPERSON

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Primary support of the Housekeeping Department; assists other line staff in keeping the resort clean and stocked with ample supplies.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Follows a daily report with the day’s task that will be handed out at the start of the shift. This report will prioritize the task during the training period then the individual will be responsible for prioritizing the daily task.
    • Picks up and delivers linen.
    • Delivers supplies to housekeeping work stations to maintain par levels
    • Delivers cots & cribs, pool towels, and firewood.
    • Will carry a pager: perform task as they are reported.
    • Makes simple, routine repairs to departmental equipment. Vacuum cleaners, shampooer, and the truck.
    • Moves furniture and delivers supplies when requested by any department at Basin Harbor and as communicated through the housekeeping office.
    • Performs routine housekeeping cleaning tasks as assigned.
    • Performs project work—e.g. cleaning carpets, washing windows, or any cleaning task that requires special equipment—as assigned.
    • Assists in the laundry—e.g. sorting, washing, drying and/or folding linens—with available time between other tasks.
    • Performs tasks as assigned by the supervisor to meet a guest's request.
    • Performs pre- and post-season work as scheduled & directed.
    • Reports any deficiencies found in guest accommodations and/or Public Spaces.(training will be provided)
    • Report confidentially any conflict to the director of housekeeping.

    Qualifications:

    • HS Diploma or GED
    • Valid driver’s license, clean driving record: Current with photo
    • Attention to detaill
    • Customer service skills
    • Strong work ethic
    • Ability to use, or learn to use, the following equipment: vacuum; floor machine; golf cart; pickup truck
    • Ability to perform very heavy work excess of 50 pounds of force frequently, and/or in excess of 30 pounds of force constantly to move objects).
    • Visual acuity necessary to examine the quality of work completed .
    • Ability to work with others to maintain a team environment.
     
    View Job Description
  • Inspector

    Housekeeping - Rooms
    Lodging Services

    Apply Now

    Inspector

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Shift: 8:00 am – 4:30 pm

    Summary:

    Supervises the work activities of cleaning personnel to ensure clean, orderly and attractive guest rooms and cottages, function rooms and public areas.  This is a hands-on position by which one works with departmental staff to accomplish their numerous tasks and inspects completed work to be sure it meets the quality standards of the resort as set forth in each position’s training materials.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Is cheerful and courteous to Basin Harbor guests, visitors and employees; is positive & up-beat in all conversations with guests; is familiar with Basin Harbor services & programs and talks about same at every opportunity; finds answers to any guest questions or inquiries.
    • Acts as a team leader in the performance of the various housekeeping services; performs duties of housekeeping personnel—room attendant, public space attendant, and house person, in particular--as required or assigned; demonstrates at all times a positive work ethic by precept and example in contacts with co-workers, staff members of other departments, and Basin Harbor guests
    • Assembles lists of daily housekeeping service requirements, including guest departures, arrivals and stayovers
    • Assesses routine daily work schedules; makes adjustments as necessary
    • Monitors the performance of housekeeping work; inspects work for conformance to prescribed standards of cleanliness
    • Dismisses housekeeping personnel when the day's work is complete
    • Checks computer for clean status updates and insures accuracy of same; assists the Housekeeping Director with the printing of daily reports
    • Issues supplies and equipment to workers
    • Inventories stock to ensure adequate supplies
    • Conducts twice-weekly inspections of maid closets/work stations and maids’ cleaning ability
    • Implements or assigns implementation to meet any special guest request, including follow-up as appropriate to assure completion or satisfaction
    • Investigates guest complaints regarding housekeeping service and takes corrective action
    • Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture, using the HotSOS program, and makes recommendations to the Housekeeping Director
    • Assists in conducting training of new employees to housekeeping work procedures, and demonstrates proper use and maintenance of equipment
    • Attends periodic staff meetings; conducts such meetings as assigned
    • Performs pre- and post-season work as scheduled & directed

    Qualifications:

    • High School or GED
    • Minimum 3 years Hospitality Experience or 5 years Supervisory Experience
    • Skill Sets: Managerial, Organization, Data Processing
    • Specific qualities and strengths: attention to detail, customer service skills, strong work ethic
    • Ability to work with others to maintain a team environment.
    • Report confidentially any conflict to the Director of Housekeeping.

     

     
    View Job Description
  • Massage Therapist

    Spa Services
    Lodging Services

    Apply Now

    Massage Therapist

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train for our specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

     Responsibilities/Duties:

    • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
    • Provide consistent professional massage and body treatments in accordance with our protocols.
    • Effectively inform and education our guests about specific wellness concerns.
    • Be flexible with your schedule, supporting the needs of the spa.
    • Properly care for equipment and use proper amounts of product to assist with cost controls.
    • Have complete knowledge and understanding of all services and products offered.
    • Uphold the standards of sanitation and sterilization as directed by law and the resorts policies and procedures.
    • Perform prep work, properly clean and restock room as required.
    • Communicate to management any and all occurrences involving staff or guests in the massage rooms that require attention.
    • Actively promote massage services, resort offerings and retail opportunities.
    • Handle guests questions and concerns professionally and courteously.
    • Provide accurate, appropriate and immediate response to all requests by guests.
    • Possess the ability to work without direct supervision.
    • Maintain a positive attitude and contribute toward a quality work environment.
    • Regularly attend and participate in any resort required classes or meetings.
    • Assist in all areas of the massage services as requested by management.

    Job Qualifications

    • High school diploma or equivalent
    • Certification from an accredited massage training facility
    • Training in some or all of the following modalities: Deep Tissue, Hot Stones, Reiki, Shiatsu, Sports Massage, Prenatal Massage, and Reflexology.
    • Minimum of 2 years’ experience.
    • Must be a team player.
    • Must have enthusiasm and possess excellent customer service skills.
    View Job Description
  • Public Space Attendant

    Housekeeping - Public Space
    Lodging Services

    Apply Now

    HOUSEKEEPING PUBLIC SPACE - PUBLIC SPACE ATTENDANT

    Shifts: AM and PM

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Keeps resort public areas--dining rooms, meeting rooms, lobbies, stairs, porches, entrances, walks, and immediate outside surroundings, etc.--and staff areas--bathrooms, break areas, offices, etc.--as specifically assigned, in clean and orderly condition.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties

    • Follow a daily report that prioritizes the work load.  Emphasis and specific tasks & schedules will vary depending on building assignment.) Other duties may be assigned.
    • Be cheerful and courteous
    • Be positive & up-beat
    • Be familiar with Basin Harbor services & programs and talks about them at every opportunity
    • Find answers to any guest questions that (s)he is not able to answer
    • Perform cleaning tasks as assigned for the day, using daily function sheets and function room calendars to determine the exact name of the work requested and to prioritize work assignments
    • Perform cleaning tasks in accordance with departmental policies & procedures in order to meet or exceed the housekeeping standards for the resort
    • Check supplies for the day’s work - stock up and organize cart/bucket
    • Keep work station clean & organized
    • Document completion of cleaning tasks by returning daily sheets
    • Record deficiencies found in public areas in the HotSOS system (training will be given for this task)
    • Work individually to perform the assigned daily tasks, but as a team member to assist where needed to be sure that the tasks for the department are completed in a timely manner
    • Shampoo carpets as scheduled or requested
    • Scrub hardwood floor surfaces as scheduled or requested
    • Correct cleaning problems found during inspections of one’s work
    • Complete end-of-shift duties
    • Leave work for the day ONLY after checking out with the supervisor
    • Attend periodic staff meetings
    • Attend on-the-job training sessions as scheduled
    • Perform pre- and post-season work as scheduled and directed

    QUALIFICATIONS:

    • Basic education: High School Diploma or GED
    • Hospitality cleaning experience preferred but not required
    • Specific qualities and strengths: attention to detail, customer service skills, strong work ethic

     

    View Job Description
  • Reservation Agent

    Reservations
    Lodging Services

    Apply Now

    Reservation Agent

    Reports To: Director of Revenue

    Shift Days: Varying-Weekends and evening shifts will be required.

    Shift Hours: 35-40 hours per week

    Start Date: 4/20/2019 End Date: 10/20/2019

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Taking, recording, and canceling reservations for the resort. Providing general information to callers or booking a recreational activities. Providing property tours to potential guests. Cross training will be provided to assist Front Office staff to cover breaks during need times.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities/Duties:

    • Assume ownership of Guest concerns and complaints and ensure that they are recorded, resolved, and followed up on.
    • Answer inquiries pertaining to resort services, reservations, shopping, dining, entertainment, and travel directions.
    • Correspond with all guests; group, travel agents, and social, to answer special requests for rooms and rates.
    • Take telephone reservations and operate computer terminals and printers to store and receive reservation data.
    • Cross-trained to learn duties of the Front Desk Agents, and may be scheduled to cover Front Desk shifts.

     Qualifications:

    • 3 years in customer service related positions.
    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    • Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals. Ability to compute rate, ratio, and percentages.
    • Fluent in English. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations in person and over the telephone.
    • Technical competence in Microsoft Office Products. Ability to learn and adapt to new software systems quickly. Three separate systems will need to be learned upon hiring.
    • Excellent communication and customer service skills are essential.
    • Demonstrated ability to multi-task in a high-pressure work environment and work well in multi-disciplinary teams.
    • Comfortable working in a fast paced and sometimes intense work environment.
    • Must be willing and able to pass a background check.

    Full job description can be provided upon request.

    View Job Description
  • Trash & Recycling Position

    Trash and Recycling
    Lodging Services

    Apply Now

    Trash & Recycling

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Responsible for trash & recycling collection and sorting for our green property. Predetermined daily route for trash and recycling pick up.  Position does include lifting up to 50 pounds repeatedly.  Day shift, weekends required.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    View Job Description
  • Activities Assistant

    Programming
    Recreation/Retail

    Apply Now

    Activity Assistant 

    This is a seasonal, non-exempt position. Our season runs from May through the end of October.

    Department: Programming 
    Reports to: Recreation Director 

    Summary:

    Are you: Extroverted? Energetic? Passionate about fun? Basin Harbor is seeking an Activity Assistant. 

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

     Responsibilities:
    The Activity Assistant will bring guests on guided kayak treks, hikes, bikes and lead other outdoor recreation fun. Rally guests for a game of soccer or knockerballgenerate excitement about the Pool Party and lead evening programmingBasic knowledge about the outdoors and the local landscape is a plus. The Activity Assistant will work with the Programming Assistant to provide instructional programming such as art workshops, cooking classes, etc. 

    Qualifications / Essential Skills:

    • Being flexible and proactive 
    • Ability to engage guests 
    • Strong verbal and written communication skills 
    • Being enthusiastic, friendly and engaging 
    • Being able to retain information or have general knowledge about the local area and landscape. 
    • Experience leading, guiding or teaching people of many ages and physical skill levels. 
    • Interest in outdoor recreation with a particular area of interest or expertise (i.e. biking, hiking, kayaking, etc.) 
    • Comfortable working with children. 
    • CPR, First Aid, Lifeguard certification a plus 

     

    Candidate will occasionally assist at special events. The Activities Assistant and Programming Assistant will work together on a daily basis. Both positions will report to the Recreation Director. 

    The ideal candidate will possess interest and enthusiasm about creativity, teaching, and recreation. 5-10 hours per week will be spent leading and encouraging guests to participate in our programming. Flexible hours are a must, including availability on most evenings. 

    This position is a leader, instructor, and ambassador of all things active and outdoors at Basin Harbor. 

     In the Interests and Knowledge section of the job application, please expand on your experience pertaining to leading outdoor recreation, experience with teaching, and any special skills related to fitness, nature, etc. 

     

    View Job Description
  • Assistant Harbormaster

    Waterfront
    Recreation/Retail

    Apply Now

    Assistant Harbormaster

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  Dates and hours are subject to change due to seasonal needs and business requirements.

    Summary:

    This position requires a well-rounded individual who can fulfill the job requirements and be able to provide back-up and assistance for the Harbormaster. The ideal candidate will have a strong background in boating, including the operation of different types of boats, sailing, water skiing, tubing, wake boarding and other water sports. The candidate must hold a State of Vermont (or equivalent) Safe Boating Certificate and be able to demonstrate the ability to handle boats of different types and sizes.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    • Wears the waterfront team uniform in accordance with the uniform code. Maintains a neat appearance and a professional manner.
    • Maintains a working knowledge of the daily activities of the resort.
    • Assists in maintaining a safe working environment for all.
    • Responds to emergency situations received by radio, telephone and personal request in accordance with the Basin Harbor Emergency Response System.
    • Assists guests with reservations for dock space, water sports activities and boat rentals.
    • Assist with the operation of the Harbor Office including handling cash and guest charges.
    • Provide assistance to guests docking their boats.
    • Assist with employee management and scheduling.
    • Help provide oversight to insure the safe and efficient operation of resort’s fleet of boats including rentals, charters, water skiing, tubing, wake boarding and sailing.

    Essential Qualifications and Competencies:

    • Minimum 50 ton US Coast Guard License
    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Ability to use or learn to use, the following equipment: computer, printer and etc.; telephone, two way radio and other necessary equipment.
    • Ability to read and comprehend simple instructions, short correspondence and memos in English.
    • Ability to compute ratios and percentages.
    • Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
    • Ability to perform physical activities that include lifting, climbing, balancing, kneeling, reaching, walking, pushing, pulling and repetitive motions.
    • Must be willing and able to pass a background check
    View Job Description
  • Bike Attendant

    Waterfront
    Recreation/Retail

    Apply Now

    Bike Attendant

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  Dates and hours are subject to change due to seasonal needs and business requirements.

    Summary:

    The Bike Attendant is required to have complete knowledge of the renting, maintenance and control of our fleet of approximately 100 bicycles. This position involves fitting bicycles to our guests, completing rental paperwork and keeping track of the fleet. Mechanical skills are required to maintain the fleet. Work week and shift hours are subject to change based upon the needs of the business.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    • Assist guests in choosing an appropriate bike
    • Complete and file all necessary paperwork
    • Perform light maintenance on brakes, chains and shifting mechanisms on bikes
    • Assist in maintaining a safe environment for all guests and employees
    • Maintain a knowledge base of bike and walking trails
    • Perform numerous clerical duties surrounding the rental and maintenance of the bikes
    • Assist other members of the waterfront team as needed
    • Perform any other functions as deemed necessary by the Harbormaster
    • Maintain a clean, orderly and organized work space
    • Wear the waterfront uniform as directed by the Harbormaster

    Essential Qualifications and Competencies:

    • General working knowledge of bicycles and bicycle maintenance
    • Ability to read and comprehend simple instructions, short correspondence and memos in English
    • Ability to write simple correspondence and to effectively present information in one-on-one situations in person and over the telephone in English.
    • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
    • Ability to apply common sense, understanding and to carry out instructions furnished in written, oral or diagram form.
    • Excellent communication and customer service skills are essential.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Must be willing and able to pass a background check
    View Job Description
  • Boat Driver

    Waterfront
    Recreation/Retail

    Apply Now

    Boat Driver

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  Dates and hours are subject to change due to seasonal needs and business requirements.

    Summary:

    The Boat Driver's primary responsibility is to operate the resort’s ski and tubing boats while insuring the guest’s safety and enjoyment of their experience. This position will also be required to perform light maintenance and cleaning under the direction of the Harbormaster.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    • Wears the waterfront team uniform in accordance with the uniform code. Maintains a neat appearance and a professional manner.
    • Maintains a working knowledge of the daily activities of the resort.
    • Assists in maintaining a safe working environment for all.
    • Responds to emergency situations received by radio, telephone and personal request in accordance with the Basin Harbor Emergency Response System.
    • Assists guests with reservations for dock space, water sports activities and boat rentals.
    • Assist with the operation of the Harbor Office including handling cash and guest charges.
    • Provide assistance to guests docking their boats.
    • Assist with employee management and scheduling.
    • Help provide oversight to insure the safe and efficient operation of resort’s fleet of boats including rentals, charters, water skiing, tubing, wake boarding and sailing.

    Essential Qualifications and Competencies:

    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Ability to use or learn to use, the following equipment: computer, printer and etc.; telephone, two way radio and other necessary equipment.
    • Ability to read and comprehend simple instructions, short correspondence and memos in English.
    • Ability to compute ratios and percentages.
    • Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
    • Ability to perform physical activities that include lifting, climbing, balancing, kneeling, reaching, walking, pushing, pulling and repetitive motions.
    • Must be willing and able to pass a background check
    View Job Description
  • Dockhand

    Waterfront
    Recreation/Retail

    Apply Now

    Dock Hand

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  Dates and hours are subject to change due to seasonal needs and business requirements.

    Summary:

    The Dock Hand deals with the general operations of the waterfront at Basin Harbor.  

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Lifting, moving and transfering different types of watercraft, toys and other devices when and where needed.
    • Ensuring proper cleaning of boats, lines, covers and other items as needed
    • Maintaining the appearance of the waterfront by raking, cleaning, and straightening our beach areas.
    • Other duties will include serving guests at the waterfront and insuring that their experience at the resort is favorable
    • Helping our dock customers arrive by assisting with lines and fenders as well as helping these guests depart from the docks.
    • Other duties may be assigned by the Harbormaster as he/she sees fit.

    Essential Qualifications and Competencies:

    • Boating experience necessary.
    • Boater Safety Certification is preferred.
    • Experience water skiing, kayaking, sailing and fishing is desired.
    • Experience working in a full-service resort desired.
    • Excellent communication and customer service skills are essential.
    • Demonstrated ability to multi-task in a high-pressure work environment and work well in multi-disciplinary teams;
    • Comfortable working in a fast paced and sometimes intense work environment
    View Job Description
  • Harbor Office Clerk

    Waterfront
    Recreation/Retail

    Apply Now

    Harbor Office Clerk

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  Dates and hours are subject to change due to seasonal needs and business requirements.

    Summary:

    The primary responsibility of this position is to insure the smooth and accurate operation of the harbor office.  The Harbor Office Clerk is the primary point of contact for guests and members making reservations for waterfront activities (water skiing, tubing, sailing, etc.) and for docking/mooring reservations.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Great attention to detail,
    • Good organizational skills and excellent communication ability.
    • Good telephone and computer skills are also required.
    • The position involved close interaction with guests, insuring that they are properly charged for goods and services and that they have a positive experience at the waterfront.
    • Other duties and responsibilities as a Dock Hand will be assigned as needed.

    Essential Qualifications and Competencies:

    • Experience water skiing, kayaking, sailing, fishing desired.
    • Experience working in a full-service resort desired.
    • Excellent communication and customer service skills are essential.
    • Demonstrated ability to multi-task in a high-pressure work environment and work well in multi-disciplinary teams
    • Comfortable working in a fast paced and sometimes intense work environment;
    • Ability to read and comprehend simple instructions, short correspondence and memos in English
    • Must be willing and able to pass a background check
    View Job Description
  • Harbor Store / Breezeway Gift Shop - On Call

    Retail
    Recreation/Retail

    Apply Now

    Harbor Store  / Breezeway Gift Shop On Call

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  This Full Time position is two days per week, weekends are essential.  Some part time Spring and Fall hours may be available.

    Summary:

    Join our happy hospitality team as a retail representative in the Breezeway - Basin Harbor’s Gift Shop or the Harbor Store a convenient retail shop that is located near the waterfront.  This position will fill in at either of our retail locations as needed.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • May be responsible for opening and closing the shop, including balancing the receipts and creating a float.
    • Arrange displays and present the merchandise to attract sales and enhance the appearance of the shop and the Basin Harbor property.
    • Promote sales by using suggestive selling techniques. Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales.
    • Protect assets against losses and shoplifting.
    • Handle all cash transactions accurately. Follow proper procedures for credit card and room charge transactions and obtain proper identification and department information for all associate discounts. Adhere to the hotel cash handling policies. Practice proper register operation procedures.
    • Maintain communication with Front Desk Staff and Guest Services Manager in order to keep abreast of all shop related problems, customer requests and fast moving items to maximize sales and guest satisfaction.
    • Perform any other job related duties as assigned.

    Essential Qualifications and Competencies:

    • Must be organized and able to multi-task
    • Must be honest beyond reproach
    • Exceptional customer service skills are required
    • Minimum of high school diploma
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Must be willing and able to pass a background check

    Part time positions do not qualify for on site housing. 

    View Job Description
  • Recreation Counselor

    Recreation Department
    Recreation/Retail

    Apply Now

     Recreation Counselor


    Department: Recreation Department
    Reports to: Recreation Director

    This is a full time, seasonal, non-exempt position. Our Kids Camp operates from June through the beginning of September.

    Summary:

    Responsible for the proper supervision of a group of children while providing them with a wide range of indoor and outdoor activities. Position requires the candidate to maintain a high level of energy and enthusiasm. Must interact positively and professionally with both children and parents at all times.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Responsible for supervising indoor and outdoor activities
    • Interact with and engage children
    • Must attend all trainings
    • Other duties as assigned

    Qualifications:

    • Must enjoy working with young children
    • Must be highly motivated with a positive attitude and good work ethic
    • Exhibit characteristics of leadership, responsibility, patience and maturity while maintaining a creative and fun atmosphere CPR/First aid certification preferred
    • Must be a strong swimmer
    • Evenings and weekends required
    • Must be able to adapt to changes in a fast-paced, dynamic, and sometimes intense work environment;
    • Must be willing and able to pass a background check.
    View Job Description
  • Waterfront Concierge

    Waterfront
    Recreation/Retail

    Apply Now

    Waterfront Concierge

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  Dates and hours may vary based upon the season and business needs

    Summary:

    The Waterfront Concierge is primarily responsible for the care, comfort and happiness of the guests visiting the waterfront. Secondary, the Waterfront Concierge will provide coverage for Harbor Office Clerk.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Insuring that all guests properly sign into the waterfront
    • Issuing towels to guests
    • Administering the complimentary fishing equipment
    • Issuing PFDs when required,
    • Issue paddles and other necessary equipment from the storage building
    • Helping guests with any questions or requirements that they might have

    The concierge is responsible for the overall condition of the beach area including, but not limited to, the sandy areas, all seating areas and the toys and equipment provided for the guests use. During times when there are only a few guests, this position may be assigned other tasks by the Harbor Master as he/she sees fit. This position will also cover off days/hours of the Harbor Office Clerk position.

    Essential Qualifications and Competencies:

    • Experience water skiing, kayaking, sailing, fishing desired.
    • Experience working in a full-service resort desired.
    • Excellent communication and customer service skills are essential.
    • Demonstrated ability to multi-task in a high-pressure work environment and work well in multi-disciplinary teams.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Must be willing and able to pass a background check
    View Job Description

How to Apply

Please complete our on-line application.  We’re so glad that you have considered joining our team this season.


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