Basin Harbor
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Basin Harbor employs approximately 270 seasonal employees each year and approximately 30 year-round employees. We are proud to welcome back our seasonal employees again and again, proving that Basin Harbor is indeed one the of the best summer jobs you could have. Please be aware that all new employees are required to pass a background check prior to being employed at Basin Harbor.

Most staff work 37-40 hours per week. Paychecks are distributed every other week. Direct Deposit is available.

  • IT Coordinator

    IT
    Administration

    Job Title:                    IT Coordinator

    Department:              Engineering

    Reports to:                Director of Engineering & Technology

    Employment Status: Seasonal / Full Time

    FLSA Status:             non-exempt

    Prepared by:              Director of Engineering & Technology

    Prepared:                   March  2020

    Summary:

    The IT Coordinator must be a self-starter and strong collaborator with high energy and drive to meet the needs of a demanding hospitality environment.  This position is ideal for a person looking to take technology theory into practice.

    Responsibilities and Duties:

    • Technical Troubleshooting & Support for Core Application Software.
    • Experience with a variety of network and systems protocols, transmission methods and network/systems technologies.
    • Experience utilizing network sniffer and traffic analysis tools.
    • Demonstrated expertise in troubleshooting application, server, desktop, and/or network problems.
    • Systems supported include: Dell and HP servers, VMware, Citrix XenApp, HP Switches, Office 365, > 300 acres of wireless coverage, Mitel PBX

    Essential Qualifications and Competencies:

    • Bachelor's or Associate's Degree in Computer Science or related area.
    • Working knowledge of Microsoft Office Products.
    • Strong orientation toward excellent customer service.
    • Strong written and verbal communication skills including the ability to communicate effectively with system integrators, external solution providers and resort guests.
    • Systems knowledge and experience in: Dell / HP servers, HP Switches, MS Server 2008/2012/2016, Ruckus access point
    • Ability to identify and resolve problems in a timely manner by gathering, analyzing, and synthesizing information;
    • Must possess high level interpersonal skills and be an energetic and collaborative team player with a “can do” attitude;
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment;
    • Must be willing and able to pass a background check.

    Apply Now

  • Sales Manager

    Sales & Marketing
    Administration
    Job Title:                                Sales Manager
    Department:                         Sales
    Reports to:                            Director of Revenue
    Employment Status:           Year-Round, Full-Time
    FLSA Status:                          Exempt
    Prepared by:                          Director of Revenue / Human Resources
    Prepared:                               April 2021

    Summary:

    The Sales Manager is responsible for generating event business for Basin Harbor. Works closely with Director of Revenue and Event Production Manager. Some weekend hours required depending on event bookings, tours, and client meetings.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    The Sales Manager will perform the following duties:

    • Foster relationships with former Basin Harbor clients as well as generate new contacts
    • Network, research, and solicit for overnight groups and meetings
    • Develop and maintain accounts to build group business, heavy focus on shoulder seasons May-June & Sept-Oct
    • Generate proposals and presentation materials to secure groups
    • Responsible for negotiating and contracting new business
    • Follow up on leads in a timely manner in an effort to create new and repeat business
    • Coordinate events by confirming details such as menu selection, room set up, and program timelines
    • Oversee production timelines of Event Production Manager’s deliverables
    • Ensure all BEOs are accurate and detailed with menu selections, beverage packages, timelines, set up information, internal notes and instructions as well as other line item costs
    • Assist in creation of floor plans with accurate lay out of event including all details, requirements and needs
    • Collaborate with the Culinary Team and Beverage department to ensure understanding of menu items and products, special requests, dietary restrictions, food and beverage service
    • Work closely with Food & Beverage Manager to set expectations for display and client facing culinary elements

    Essential Qualifications and Competencies:

    • Bachelor’s Degree
    • 4 years of experience in hospitality and/or hospitality sales, preferably in a luxury resort or similar environment
    • 2 years of management experience, preferably in a luxury resort or similar environment
    • Ability to prioritize, adapt and work independently as well as part of a team
    • Extremely strong customer service skill set with experience responding to high level demand customer base
    • Ability to travel to off-site events to promote Basin Harbor
    • Strong technical and organizational skills
    • Working knowledge of Delphi, Salesforce, Host and other catering/hotel booking software is ideal
    • Demonstrated proficiency and accuracy in using MS Office products such as Word, Excel, and Outlook
    • Professional representation of self and property are essential, with a strong commitment to outstanding customer service
    • Ability to consistently display courtesy, etiquette, and enthusiasm on the phone and in person
    • Ability to maintain comprehensive records and work under pressure to meet deadlines
    • Coordinate multiple tasks simultaneously
    • Available to work a flexible schedule that will include days, nights, weekends and holidays as dictated by the events calendar and seasonal changes
    • Punctual and highly reliable
    • Have the stamina to work up to 10+ hours: sitting, standing and walking
    • Ability to bend, stoop, lift up to 25lbs, reach overhead and perform repetitive motion
    • May involve walking between function spaces and climbing stairs between floors
    • U.S. citizenship or a valid U.S. work permit is required
    • Must be willing and able to pass a background check

    Apply Now

  • Special Events Coordinator

    Sales & Marketing
    Administration
    Job Title:                                  Special Events Coordinator
    Department:                          Sales
    Reports to:                             Director of Sales and Revenue
    Employment Status:            Year-Round, Full-Time
    FLSA Status:                           Non-Exempt
    Prepared by:                          Director of Sales
    Prepared:                               September 2018

    Summary:

    Responsible for excellent client service and compiling all necessary information, including finalizing banquet event orders and billing statements, to successfully execute wedding and special event business for Basin Harbor. The Wedding & Special Events Coordinator will be the primary contact for wedding and special event business at Basin Harbor, including welcoming and introduction of all clients to their designated banquet manager(s) or captain(s) on the day of the event. Works closely with Director of Special Events and Director of Sales. Weekend shifts required during May-October.  

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    • Request, compile, and concisely communicate all details for weddings and special events through banquet event orders, billing, signage, and floor plans, all in a timely manner.  Review details weekly in-season with food and beverage team at BEO Meeting.
    • Request and process deposits and payments for all special events.
    • To be available at all reasonable times for event clients, providing support and advice through the event planning process.
    • Ensuring that the wedding and special event details are communicated to the Basin Harbor Team in a timely manner and that essential details are appropriately transitioned to each event manager/captain.
    • Write Thank You Notes to couples and key contacts for events.
    • Help manage seasonal tasting events, including invitations, RSVPs, vendor engagement, menu design with Chef, and pre-work packets for attendees.
    • Conduct site tours as needed.
    • Other duties as assigned. 

    Essential Qualifications and Competencies:

    • Bachelor’s degree preferred, plus 2-5 years of experience in the hospitality industry, preferably with experience in weddings and events; or equivalent combination of education and experience. 
    • Food & Beverage, catering and banquets experience is a plus.
    • Ability to use MS Office applications including Word and Excel.
    • Working knowledge of Delphi, Salesforce, or other catering and hotel booking software is ideal.
    • Must have excellent communication, organizational skills and a desire to succeed.
    • Ability to write simple correspondence and to effectively present information in one-on-one situations in person and over the telephone in English.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals. 
    • Ability to compute ratios and percentages.
    • Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment.

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions.
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
    • While performing the duties of this job, the employee is regularly required to stand; use hands, talk, and hear. 
    • Specific vision abilities required by this job include close vision.
    • U.S. citizenship or a valid U.S. work permit is an absolute requirement.
    • Must be willing and able to pass a background check.

    Apply Now

  • Dishwasher & Prep Cook

    Culinary Line Level
    Food & Beverage - BOH

    Job Title:                  Dishwasher

    Department:          Main Dining Room, Ranger Room, Red Mill Kitchen

    Reports to:           Chef de Cuisine

    FLSA Status:        Non-exempt

    Prepared by:         Executive Chef

    Date:                      September 2020

    Summary:  Responsible for general cleanliness and organization of the kitchen dish area and other Food and Beverage kitchen prep areas. Wash and properly store all cooking utensils, china equipment, flatware and glassware.  Able to perform essential functions in an efficient and organized manner while openly communicating with front of house and back of house team members.

    We cannot consider H2B applicants for our 2021 season

    Duties and Responsibilities include the following.  Other duties may be assigned.

    • Washes all wares in dishwashing machine or by hand according to applicable food safety
      and other codes and regulations.
    • Polishes all silverware, platters and chafing dishes.
    • Handles all china and glassware carefully to minimize breakage.
    • Stores all dishes and other wares in proper areas.
    • Cleans dish machine and dish area according to pre-established schedule.
    • Maintains inventories of soap, chemicals and paper towels in the kitchen area.
    • Washes and polishes all stainless steel in the kitchen including shelves, dish cabinets,
      ice machines, coffee area, refrigerators and walk-ins.
    • Collects trash from kitchen areas; empties garbage cans and washes and re-lines with new bags;
      breaks down boxes, crates and removes debris.
    • Examines garbage for misplaced silverware, dishes, glassware and other reusable items.
    • Washes and cleans receiving, trash and other kitchen-related areas.
    • Sweeps and mops kitchen floors.
    • Performs other tasks such as assisting in food preparation, storing foods after delivery and cleaning coolers, freezers and storerooms.
    • Transfers supplies and equipment between storage and work areas.
    • Continuously inspects floors in kitchen areas to assure they remain clean, dry and clear of debris.
    • Assists in completing weekly kitchen cleaning and maintenance list.
    • Cleans and safely stores all brooms, mops and other cleaning equipment in proper places.
    • Uses all chemical cleaning supplies in a safe and careful manner.
    • Helps food servers by prioritizing the washing of specified service items.
    • Understands and consistently follows proper sanitation practices including those for personal hygiene.
    • Communicates clearly and cordially with both front of house and back of house employees. 
    • Attends departmental staff meetings.
    • Performs other appropriate tasks assigned by the Chef De Cuisine
    • Report accidents, illnesses or “near-miss” incidents immediately to supervisor or supervisor on duty
    • Knowledgeable of and proactively represent Hermitage Club Standards of Service
    • Complete applicable required company, departmental and safety training as assigned by supervisor
    • Adherence to the appearance/dress code of the department
    • Assist other departments as necessary as defined by reports to supervisor
    • Complete other duties as requested by your supervisor based upon business need.

     

    Requirements:

    • Food Safety Certification
    • Understand and follow verbal and written instructions.
    • Must be able to work holidays, weekends, and overtime as needed.
    • Work effectively in the absence of supervisor, self-directed work.
    • Establish and maintain cooperative working relationships.
    • Ability to read, write and understand English.
    • Must exhibit a positive attitude and work in the capacity of your supervisor’s requests.
    • Must be knowledge of and operate within the guidelines of the Safety Policy.
    • If this position requires the need to operate a company vehicle, a MVR is required and will be paid for and submitted by employee to supervisor prior to the employee driving vehicle.
    • Perform other duties as assigned by management or supervisor.

    Physical Demands and Work Environment:

    • Required to stand for long periods of time and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
    • The ability to, at times, work in a face paced environment.  Push, pull or lift up to 50 pounds.
    • Continuous repetitive motions.
    • Work in hot, humid and noisy environment.

    Education and or Experience:

    • GED or High School Education preferred
    • At least 1 year experience working in a dishwashing or with a dish machine preferred

    Apply Now

  • Bartender

    Front of the House Service
    Food & Beverage - FOH

    Job Title:                    Bartender       

    Department:              Food & Beverage

    Reports to:                Beverage Manager / Dining Manager

    Employment Status: Seasonal / Full-Time

    FLSA Status:             Non-Exempt

    Prepared by:              Human Resources

    Prepared:                   November 2020

    We cannot consider H2B applicants for our 2021 season

    Summary:

    Basin Harbor has multiple dining venues, 2 outdoor bars, and many banquets, weddings, and special events during our six month season.  Our bartenders must be energetic, personable, engaging, and willing to uphold the tradition of exceptional guest service at Basin Harbor.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    • Prepare alcoholic or non-alcoholic beverages
    • Interact with customers, take orders and serve snacks and drinks
    • Assess customers’ needs and preferences and make recommendations
    • Mix ingredients to prepare cocktails
    • Plan and present bar menu
    • Check customers’ identification and confirm it meets legal drinking age
    • Restock and replenish bar inventory and supplies
    • Comply with all food and beverage regulations
    • Understand the need for proper etiquette and service standards

    Essential Qualifications and Competencies:

    • Attentive to detail
    • Tactful, approachable, perceptive and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible and reliable
    • Able to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals
    • Able to compute ratios and percentages
    • Able to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form
    • Able to perform multiple tasks systematically in a fast paced environment
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Can demonstrate proven working experience as a bartender in a high volume bar or restaurant setting
    • Has excellent knowledge of in mixing, garnishing and serving drink
    • Computer literate
    • Has positive attitude and excellent communication skills
    • Able to keep the bar organized, stocked and clean
    • Able to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
    • Able to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
    • While performing the duties of this job, the employee is regularly required to stand; use hands, talk, and hear
    • Must be willing and able to pass Vermont Division  of Liquor Control training
    • Must be willing and able to pass a background check

    Apply Now

  • Dining Room Server

    Front of the House Service
    Food & Beverage - FOH

    Position Title: Dining Room Server

    Reports To: Dining Room Manager

    Shift Hours: Varies depending on restaurant/dining room

    This is a seasonal, hourly, FLSA exempt position. Our season runs from May through the end of October. 

    We cannot consider H2B applicants for our 2021 season

    Summary:  Seeking servers with experience in fast-paced, fine dining.  The dining program at Basin Harbor is exceptional. The reputation and appeal of our multiple dining venues is one of tradition and quality.  

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.
     

    Responsibilities/Duties: Includes the followingOther duties may be assigned.

    • Responsible for serving meals and taking drink orders
    • Anticipate guests needs and special request by being tactful, approachable, perceptive and customer service oriented
    • Assists in maintaining a safe working environment for all.
    • Detail oriented: transmits orders to bar and kitchen by recording guest choices; identifying guest special dietary needs and special requests, all with maximum efficiently and productivity.
    • Follows set up and breakdown guidelines for dining room.
    • Protects establishment and guest by adhering to sanitation, safety, and alcohol beverage control policies.
    • Keeps kitchen staff informed by noting timing of meal progression
    • Understand the need for proper etiquette and service standards
    • Ability to take direction and work in a team environment
    • Able to communicate effectively with  staff and supervisors
    • Reinforce dining room procedure
    • Clean, well kept, professional appearance

    QualificationsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    • Experience in formal restaurant setting
    • Knowledge of wine preferred
    • Understand the need for proper etiquette and service standards
    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
    • Ability to read and comprehend simple instructions, short correspondence, and memos in English
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals
    • Ability to compute ratios and percentages
    • Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
    • While performing the duties of this job, the employee is regularly required to stand; use hands, talk, and hear
    • Must be willing and able to pass a background check

     

     

    Apply Now

  • Dining Room Server Assistant

    Front of the House Service
    Food & Beverage - FOH

    Dining Room Server Assistant

    Applicants seeking an H2B visa or H2B in-country extension cannot be considered for this position.

    This is a seasonal, hourly, FLSA exempt position. Our season runs from May through the end of October.

     

    Summary:  The dining program at Basin Harbor is exceptional. The reputation and appeal of our multiple dining venues is one of tradition and quality. Whether working at Ardelia’s lake view dining room or the Red Mill Restaurant or our lunch venue, The Ranger Room, we are proud to present delicious, farm to table selections for breakfast, lunch and dinner.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.
     

    Responsibilities/Duties: Includes the followingOther duties may be assigned.

    • Responsible for supporting Servers during meal service
    • Anticipate guests needs and special request by being tactful, approachable, perceptive and customer service oriented
    • Assists in maintaining a safe working environment for all
    • Detail oriented: transmits orders to bar and kitchen by recording guest choices; identifying guest special dietary needs and special requests, all with maximum efficiently and productivity
    • Follows set up and breakdown guidelines for dining room.
    • Protects establishment and guest by adhering to sanitation, safety, and alcohol beverage control policies
    • Keeps kitchen staff informed by noting timing of meal progression
    • Understand the need for proper etiquette and service standards
    • Ability to take direction and work in a team environment
    • Able to communicate effectively with  staff and supervisors
    • Reinforce dining room procedure
    • Clean, well kept, professional appearance

    QualificationsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    • Experience in formal restaurant setting
    • Experience carrying service trays
    • Knowledge of wine preferred
    • Understand the need for proper etiquette and service standards
    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
    • Ability to read and comprehend simple instructions, short correspondence, and memos in English
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals
    • Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
    • While performing the duties of this job, the employee is regularly required to stand; use hands, talk, and hear
    • Must be willing and able to pass a background check

     

     

     

    Apply Now

  • Host/Hostess

    Front of the House Service
    Food & Beverage - FOH

    Job Title:                    Host | Hostess

    Department:              Food & Beverage

    Reports to:                Dining Room Captain / Dining Manager

    Employment Status: Seasonal / Full-Time

    FLSA Status:             Non-Exempt

    Prepared by:              Human Resources

    Prepared:                   November 2020

     

    Summary:

    The Dining Room Host or Hostess greets guests shows them to their seats, and assists the serving staff and the Dining Room Captain or Manager to provide Basin Harbor guests with an enjoyable dining experience. 

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    • Greet and help seat dining guests
    • Relay guest information to servers for proper billing
    • Assist supervisors, servers and server assistants
    • Work with maximum efficiency/productivity
    • Assist with setting up and resetting dining room
    • Take reservations for dining options
    • Clean entrance windows and menus as needed
    • Anticipate guests needs and special request
       

    Essential Qualifications and Competencies:

    • Understands the need for proper etiquette and service standards
    • Able to take direction and work in a team environment
    • Attentive to detail, efficient, and able to perform multiple tasks systematically in a fast paced environment
    • Tactful, approachable, perceptive, and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Able to remember and follow dining room procedures
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible, and reliable
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Have the stamina to work up to 10+ hours: sitting, standing and walking.
    • Must be able to lift 20 lbs repeatedly and to work under pressure
    • Must be willing and able to pass a background check

    Apply Now

  • On-Call Event Bartender

    Front of the House Service
    Food & Beverage - FOH

    Job Title:                    Event Bartender

    Department:              Food & Beverage

    Reports to:                Beverage Manager

    Employment Status: Seasonal / Part-Time On Call

    FLSA Status:             Non-Exempt

    Prepared by:              Human Resources

    Prepared:                   November 2020

    Summary:

    Basin Harbor has multiple dining venues, 2 outdoor bars, and many banquets, weddings, and special events during our six month season.  Our bartenders must be energetic, personable, engaging, and willing to uphold the tradition of exceptional guest service at Basin Harbor  This position is available to local applicants only - housing is not available for on-call staff.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    • Prepare alcoholic or non-alcoholic beverages
    • Interact with customers, take orders and serve snacks and drinks
    • Assess customers’ needs and preferences and make recommendations
    • Mix ingredients to prepare cocktails
    • Plan and present bar menu
    • Check customers’ identification and confirm it meets legal drinking age
    • Restock and replenish bar inventory and supplies
    • Comply with all food and beverage regulations
    • Understand the need for proper etiquette and service standards

    Essential Qualifications and Competencies:

    • Attentive to detail
    • Tactful, approachable, perceptive and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible and reliable
    • Able to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals
    • Able to compute ratios and percentages
    • Able to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form
    • Able to perform multiple tasks systematically in a fast paced environment
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Can demonstrate proven working experience as a bartender in a high volume bar or restaurant setting
    • Has excellent knowledge of in mixing, garnishing and serving drink
    • Computer literate
    • Has positive attitude and excellent communication skills
    • Have the stamina to work up to 10+ hours: sitting, standing and walking.
    • Able to keep the bar organized, stocked and clean
    • Able to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
    • Able to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
    • While performing the duties of this job, the employee is regularly required to stand; use hands, talk, and hear
    • Must be willing and able to pass Vermont Division  of Liquor Control training
    • Must be willing and able to pass a background check

    Apply Now

  • On-Call Event Server

    Front of the House Service
    Food & Beverage - FOH

    Job Title:                    Event Server

    Department:              Food & Beverage

    Reports to:                Dining Room Captain / Dining Manager

    Employment Status: Seasonal / Part-Time On Call

    FLSA Status:             Non-Exempt

    Prepared by:              Human Resources

    Prepared:                   November 2020

    Summary:

    On-Call Event Servers at Basin Harbor supplement the serving staff on an as needed basis for primarily evening and weekend events, often until late hours.  Applicants should  be available for a minimum of 10 shifts and commit to availability in advance.  This position is available to local applicants only - housing is not available for on-call staff.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    • Works with maximum efficiency/productivity
    • Assists in setting up the event space, takes and places customers’ orders, carries trays, serves food and beverages, and cleans and clears tables
    • Sets up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet.
    • Keeps glasses filled; removes each round of plates and replenishes utensils
    • Performs cleaning tasks and breakdown of service
    • Anticipates guests’ needs and special requests

    Essential Qualifications and Competencies:

    • Understand the need for proper etiquette and service standards
    • Able to take direction and work in a team environment
    • Attentive to detail, efficient, and able to perform multiple tasks systematically in a fast paced environment
    • Tactful, approachable, perceptive, and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Able to remember and follow dining room procedures
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible, and reliable
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Have the stamina to work up to 10+ hours: sitting, standing and walking.
    • Must be able to lift 20 lbs repeatedly and to work under pressure
    • Must be willing and able to pass a background check

    Apply Now

  • Red Mill Server

    Front of the House Service
    Food & Beverage - FOH

    Job Title:                    Red Mill Server

    Department:              Food & Beverage – Red Mill

    Reports to:                Red Mill Manager

    Employment Status: Seasonal / Full Time

    FLSA Status:             Non-Exempt

    Prepared by:              Human Resources

    Prepared:                   November 2020

    We cannot consider H2B applicants for our 2021 season

    Summary:

    The distinctive décor featuring rough-hewn beams, antique farm equipment, and walls covered in Basin Harbor nostalgia makes The Red Mill Restaurant a resort favorite. The renovated sawmill features the best fresh and local food ingredients, along with signature Vermont brews, including our own Red Chair Ale. It is a casual dining experience you will appreciate.

    And where else in VT can you fly in for a burger? Our grass airstrip is a great destination for small planes. The Red Mill also has an enormous outdoor play structure, guaranteed to provide hours of fun for the younger crowd…Just another reason we are family approved!

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    • Transmits orders to bar and kitchen by recording guest choices; identifying guest special dietary needs and special requests.
    • Prepares room for dining by setting condiments, candles, napkins, service plates, and utensils.
    • Protects establishment and guest by adhering to sanitation, safety, and alcohol beverage control policies.
    • Keeps kitchen staff informed by noting timing of meal progression
    • Works with maximum efficiency/productivity
    • Assists with setting up and resetting
    • Is responsible for serving meals and taking drink orders
    • Knowledge of wine preferred
    • Anticipates guests needs and special request
    • Understands the need for proper etiquette and service standards
    • Able to take direction and work in a team environment

    Essential Qualifications and Competencies:

    • Extremely detail oriented
    • Tactful, approachable, perceptive and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Able to reinforce dining room procedures
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Experience in restaurant setting.
    • Willing and able to pass a background screening

    Apply Now

  • Restaurant Runner/Busser

    Front of the House Service
    Food & Beverage - FOH

    Job Title:                    Red Mill Runner | Busser

    Department:              Food & Beverage – Red Mill

    Reports to:                Red Mill Manager

    Employment Status: Seasonal / Full Time

    FLSA Status:             Non-Exempt

    Prepared by:              Human Resources

    Prepared:                   November 2020

    We cannot consider H2B applicants for our 2021 season

    Summary:

    The distinctive décor featuring rough-hewn beams, antique farm equipment, and walls covered in Basin Harbor nostalgia makes The Red Mill Restaurant a resort favorite. The renovated sawmill features the best fresh and local food ingredients, along with signature Vermont brews, including our own Red Chair Ale. It is a casual dining experience you will appreciate.

    And where else in VT can you fly in for a burger? Our grass airstrip is a great destination for small planes. The Red Mill also has an enormous outdoor play structure, guaranteed to provide hours of fun for the younger crowd…Just another reason we are family approved!

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    • Obtain service area assignment at the beginning of each shift.
    • Remove used tableware between courses and provide tableware for next course.
    • Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
    • Promptly clean table tops, chairs and booths between seating. Check floor and clean as required. Reset and arrange tabletop.
    • Perform cleaning tasks and breakdown of service
    • Assist with setting up and resetting
    • Constant standing, walking, stooping/bending, grasping and reaching above shoulder height.
    • Pre- and post- service related duties
    • Work with maximum efficiency and productivity

    Essential Qualifications and Competencies:

    • Extremely detail oriented
    • Tactful, approachable, perceptive and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Able to reinforce dining room procedures
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Experience in restaurant setting.
    • Willing and able to pass a background screening

    Apply Now

  • Repair & Maintenance Technician

    Maintenance/Security
    Grounds/Maintenance

    Job Title:                                Repair & Maintenance Technician                

    Department:                          Engineering

    Reports to:                            Repair & Maintenance Lead / Director of Engineering

    Employment Status:             Full Time Year Round

    FLSA Status:                         Non-Exempt

    Prepared by:                          Human Resources

    Prepared:                               November 2020

    Summary:

    The Repair and Maintenance crew is responsible for the majority of repairs in the 120 buildings on the grounds of Basin Harbor.

    Responsibilities and Duties:

    • Light plumbing
    • Light Carpentry
    • Light Electrical
    • Painting
    • General repair and upkeep
    • Other duties as assigned

    Essential Qualifications and Competencies:

    • Strong verbal and written communication.
    • Critical evaluation skills.
    • A commitment to ethical practice and legal compliance.
    • Valid Driver’s License
    • Related Experience and a willingness to do just about anything
    • Ability to work independently or as a member of a tram
    • Resourcefulness and “outside-the-box” thinking
    • Pride of workmanship
    • Have the stamina to work up to 10+ hours: sitting, standing and walking.
    • Ability to bend, stoop, lift up to 25lbs, reach overhead and perform repetitive motion.
    • May involve walking between venues and climbing stairs between floors.
    • Must be willing and able to pass a background check.

    Apply Now

  • Resort Plumber

    Maintenance/Security
    Grounds/Maintenance

    Job Title:                    Plumber                     

    Department:              Engineering

    Reports to:                Repair & Maintenance Lead / Director of Engineering

    Employment Status: Full Time Year Round

    FLSA Status:             Non-Exempt

    Prepared by:              Human Resources

    Prepared:                   November 2020

    Summary:

    The Basin Harbor property comprises 120 buildings with every conceivable plumbing system, starting with our water supply and ending with our wastewater treatment facility. This is an unique position and requires not only plumbing skills, but also an attitude to get things done.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Installs and maintains pipe assemblies, fittings, valves, appliances and fixtures
    • Performs preventative maintenance on tools and equipment
    • Inspects structure to ascertain obstructions to be avoided to prevent weakening of structure resulting from installation of pipe
    • Cuts and threads pipe
    • Assembles and installs valves, pipe fittings and pipes composed of metals, such as iron, steel, brass, copper, pvc, pex.
    • Joins pipes by use of screws, bolts, fittings, solder, plastic solvent, and caulks joints.
    • Fills pipe system with water or air and reads pressure gauges to determine whether system is leaking.
    • Installs and repairs plumbing fixtures such as sinks, commodes, bathtubs,water heaters, and hot water tanks,
    • Repairs and maintains plumbing by replacing washers/cartridges in leaky faucets, mending burst pipes and opening clogged drains. 

    Essential Qualifications and Competencies:

    • Strong verbal and written communication.
    • Critical evaluation skills.
    • A commitment to ethical practice and legal compliance.
    • Valid Driver’s License
    • Related Experience and a willingness to do just about anything
    • Ability to work independently or as a member of a tram
    • Resourcefulness and “outside-the-box” thinking
    • Pride of workmanship
    • Have the stamina to work up to 10+ hours: sitting, standing and walking.
    • Ability to bend, stoop, lift up to 25lbs, reach overhead and perform repetitive motion.
    • May involve walking between venues and climbing stairs between floors.
    • Must be willing and able to pass a background check.
    • Have the stamina to work up to 10+ hours: sitting, standing and walking.
    • Ability to bend, stoop, lift up to 25lbs, reach overhead and perform repetitive motion.
    • May involve walking between venues and climbing stairs between floors.
    • Must be willing and able to pass a background check.

    Apply Now

  • Third Shift Security

    Maintenance/Security
    Grounds/Maintenance

    Job Title:                                Third Shift Security

    Department:                          Engineering

    Reports to:                            Director of Engineering

    Employment Status:             Full Time Seasonal

    FLSA Status:                         Non-Exempt

    Prepared by:                          Human Resources

    Prepared:                               November 2020

    Summary:

    Overnight Security is responsible for patrolling grounds to ensure safety of guests and residents.  May also be called on to handle routine maintenance or guest service issues that arise during off hours.  Responsible for locking up public venues and ensuring that the buildings are secure and safe.  May be called on by the Red Mill Restaurant to address any security issues that may arise.

    Responsibilities and Duties:

    • Overnight security patrol of all Basin Harbor guest accomodations, venues, and public spaces, including the waterfront, golf course, and employee housing.
    • On-call for emergency “after-hours” maintenance
    • On-call for Red Mill security
    • Securing locks on buildings and public venues
    • Other duties as assigned by Director of Engineering

    Essential Qualifications and Competencies:

    • Strong verbal and written communication.
    • Critical evaluation skills.
    • A commitment to ethical practice and legal compliance.
    • Must be 21 Years of age or more
    • Must have valid Driver’s License
    • Have the stamina to work up to 10+ hours: sitting, standing and walking.
    • Ability to bend, stoop, lift up to 25lbs, reach overhead and perform repetitive motion.
    • May involve walking between venues and climbing stairs between floors.
    • Must be willing and able to pass a background check.

    Apply Now

  • Babysitter

    Babysitting
    Lodging Services

    Job Title:                      Babysitter

    Department:                 Guest Services

    Reports to:                   Concierge / Guest Services Manager

    Employment Status:   Seasonal / On Call as Needed

    FLSA Status:                Non- Exempt

    Prepared by:                Human Resources

    Prepared:                     November 2020

    Housing is not available for this position.  Local applicants only, please

    Summary:

    Babysitters are not Basin Harbor employees, however they are expected to comply with all Basin Harbor employee guidelines and procedures. Basin Harbor interviews Babysitters and collects references, in order to assure that sitters are in competent standing. Once all paperwork is in order, sitters will be placed on a list, and will be contacted by the concierge when their services are needed.  Applications will be reviewed after April 1st. We also accept applications for this position on a continual basis. If you are not contacted right away we will keep your application on file and you may be contacted in the future.

    All monetary transactions are to be handled between the sitter and the guest. Payments should be made by cash or check.

    Responsibilities and Duties:

    • Sitters are expected to arrive for their shift at least 10 minutes before their sitting is scheduled to begin.
    • Sitters are expected to adhere to all reasonable requests made by parents/guardians of the children being watched.
    • Sitters are to remain with the child/children for the full amount of time that has been scheduled.
    • Sitters are to adhere to appearance and professionalism standards of Basin Harbor Club.
    • Sitters are expected to contact appropriate parties in the event of an emergency.

    Essential Qualifications and Competencies:

    • Must be at least 16 years of age.
    • Must have previous babysitting experience (Recent references required)
    • Must be available to provide accurate availability on a weekly basis, via email.
    • CPR and First Aid certification preferred.
    • Ability to read and comprehend simple instructions, short correspondence, and memos in English in written, oral, or diagram form
    • Ability to write simple correspondence and to effectively present information in English in one-on-one situations in person and over the telephone.
    • Ability to apply common sense.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment.
    • The physical demands described here are representative of those that must be met by a sitter to successfully perform essential functions.
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions.
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
    • While performing their duties, the sitter is regularly required to stand; use hands, talk, and hear. 
    • Specific vision abilities required by this job include close vision.
    • Must be willing and able to pass a background check.

    Apply Now

  • Lead Reservation Agent

    Reservations
    Lodging Services
    Job Title:                                  Lead Reservation Agent        
    Department:                          Reservations and Revenue
    Reports to:                              Director of Sales and Revenue
    Employment Status:            Full Time Year Round
    FLSA Status:                            Exempt
    Prepared by:                          Director of Sales and Revenue / Human Resources
    Prepared:                               April 2021

    Summary:

    The Reservation Agent position involves making, recording, and canceling reservations for the resort, providing general information to callers or booking a recreational activities. Agents may provide property tours to potential guests. Cross training will be provided to assist Front Office staff to cover breaks as needed.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities/Duties:

    • Take ownership of Guest concerns and complaints and ensure that they are recorded, resolved, and followed up on.
    • Answer inquiries pertaining to resort services, reservations, shopping, dining, entertainment, and travel directions.
    • Correspond with all guests; group, travel agents, and social members, to answer special requests for rooms and rates.
    • Take telephone reservations and operate computer terminals and printers to store and receive reservation data.
    • cross check all reservations and rooming lists entered by agents
    • keep manager promptly and fully informed of all problems or unusual matters of significance.
    • handles manager calls and emergencies in the absence of the Director of Sales and Revenue
    • Assist Director of Sales and Revenue to load group room inventories
    • Crossed trained to learn duties of the Front Desk Agent and may be scheduled to cover Front Desk shifts.

     Qualifications:

    • 3 years in customer service related positions.
    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    • Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals. Ability to compute rate, ratio, and percentages.
    • Fluent in English. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations in person and over the telephone.
    • Technical competence in Microsoft Office Products. Ability to learn and adapt to new software systems quickly. Three separate systems will need to be learned upon hiring.
    • Excellent communication and customer service skills are essential.
    • Demonstrated ability to multi-task in a high-pressure work environment and work well in multi-disciplinary teams.
    • Comfortable working in a fast paced and sometimes intense work environment.

    Apply Now

  • Rooms Housekeeper

    Housekeeping
    Lodging Services

    Job Title:                                Rooms Housekeeper 

    Department:                           Housekeeping

    Reports to:                             Executive Housekeeping Manager

    Employment Status:             Seasonal Full Time

    FLSA Status:                         Non-Exempt

    Prepared by:                          Executive Housekeeping Manager / Human Resources      

    Prepared:                               November 2020

    Summary:

    The Rooms Housekeeper is responsible for the cleanliness of guest rooms, cottages, and Housekeeping storage areas.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    • Performs cleaning tasks as assigned for the day, using zone reports to determine work requested and to prioritize work assignments
    • Performs cleaning tasks in accordance with departmental policies & procedures to meet or exceed the housekeeping standards for the resort
    • Checks supplies for the day’s work; stocks up and organizes cart; keeps cart and work station clean & organized
    • Documents completion of cleaning tasks by phone and by returning zone sheets to the manager at the end of your shift.
    • Report deficiencies found in guest accommodations (training will be provided)
    • Works individually to perform the assigned daily tasks, but as a team member to assist where needed to be sure that the tasks for the department are completed in a timely manner
    • Return to areas that do not meet the inspector's quality and corrects any and all issues found.
    • Completes end-of-shift duties
    • Attends daily staff meetings and on-the-job training sessions as scheduled.
    • Performs pre- and post-season work that may happen in other areas of the housekeeping department.
    • Prepares employee housing pre- and post-season.

    Essential Qualifications and Competencies:

    • High School Diploma or GED
    • Hospitality cleaning experience preferred
    • Strong verbal and written communication.
    • Critical evaluation skills and a commitment to ethical practice and legal compliance.
    • Ability to use, or learn to use a vacuum; floor machine; golf cart
    • Able to work with others to maintain a team environment. Ability to work long hours which may involve prolonged sitting, standing and walking.
    • Ability to bend, stoop, lift up to 30 lbs, reach overhead and perform repetitive motion.
    • May involve walking between venues and climbing stairs between floors.
    • Must be willing and able to pass a background check.

    Apply Now

  • Assistant Tennis Professional

    Recreation Department
    Recreation/Retail

    Job Title:                                Assistant Tennis Professional

    Department:                          Recreation

    Reports to:                            Tennis Professional

    Employment Status:             Sub-contractor

    FLSA Status:                         Non-exempt

    Prepared by:                          Recreation Director | Human Resources

    Prepared:                               March 2021

    Summary:

    The Basin Harbor tennis program operates from early June through Labor Day. Our tennis facilities consist of two Har-Tru courts, three All-Weather courts, and a Pro Shop. Two of the All-Weather courts convert to pickleball use. The Assistant Tennis Professional will be responsible for assisting the Tennis Professional with all club tennis activities.  They are not Basin Harbor employees, they are employed by the Tennis Professional, however they are expected to comply with all Basin Harbor employee guidelines and procedures.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Junior Tennis instruction
    • Clay Court Maintenance
    • Lessons to participants of all ages
    • Accurately record all fees and transfer into billing system
    • Oversee rental of facility equipment
    • Enforce all club rules and regulations governing the use of the facility, equipment and other property
    • Ensure all club members and guests receive prompt and professional attention to all their tennis needs
    • Maintain an accurate record of all lessons and clinics given; provide reports on a regular basis
    • Inspect and maintain all physical areas constantly.

    Essential Qualifications and Competencies:

    • USPTA or PTR certification preferred
    • Previous teaching experience
    • Strong verbal and written communication.
    • Critical evaluation skills.
    • A commitment to ethical practice and legal compliance.
    • Must be highly motivated with a positive attitude and strong work ethic
    • Ability to teach tennis and pickleball to a diverse clientele
    • Evenings and weekends required
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Must be willing and able to pass a background check 
    • Have the stamina to work up to 10+ hours: sitting, standing and walking.
    • Ability to bend, stoop, lift up to 25lbs, reach overhead and perform repetitive motion.
    • May involve walking between venues and climbing stairs between floors.

     

    Apply Now

  • Recreation Counselor

    Recreation Department
    Recreation/Retail

    Job Title:                               Recreation Counselor

    Department:                          Recreation

    Reports to:                            Recreation Director

    Employment Status:             Seasonal Part Time

    FLSA Status:                         Non-Exempt

    Prepared by:                          Recreation Director / Human Resources

    Prepared:                               March 2021

    Summary:

    Responsible for the proper supervision of a group of children while providing them with a wide range of indoor and outdoor activities. Position requires the candidate to maintain a high level of energy and enthusiasm. Must interact positively and professionally with both children and parents at all times.  Our Children's program runs from June 11 through Labor Day.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Responsible for supervising indoor and outdoor activities
    • Interact with and engage children
    • Must attend all trainings
    • Other duties as assigned

    Essential Qualifications and Competencies:

    • Must enjoy working with young children
    • Must be highly motivated with a positive attitude and good work ethic
    • Exhibit characteristics of leadership, responsibility, patience and maturity while maintaining a creative and fun atmosphere
    • CPR/First aid certification preferred
    • Must be a strong swimmer
    • Evenings and weekends required
    • Strong verbal and written communication.
    • Critical evaluation skills.
    • A commitment to ethical practice and legal compliance.
    • Must be able to adapt to changes in a fast-paced, dynamic, and sometimes intense work environment;
    • Must be willing and able to pass a background check.
    • Have the stamina to work up to 10+ hours: sitting, standing and walking.
    • Ability to bend, stoop, lift up to 25lbs, reach overhead and perform repetitive motion.
    • May involve walking between venues and climbing stairs between floors.
    • Must be willing and able to pass a background check.

    Apply Now

How to Apply

Please complete our on-line application.  We’re so glad that you have considered joining our team this season.


Contact Basin Harbor