Basin Harbor
Job List

Our Jobs

Basin Harbor employs approximately 270 seasonal employees each year and approximately 30 year-round employees. We are proud to welcome back our seasonal employees again and again, proving that Basin Harbor is indeed one the of the best summer jobs you could have. Please be aware that all new employees are required to pass a background check prior to being employed at Basin Harbor.

Most staff work 37-40 hours per week. Paychecks are distributed every other week. Direct Deposit is available.

  • AM / PM Tournant

    Culinary Line Level
    Food & Beverage - BOH

    Apply Now

    AM/PM Tournant

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Serve resort guests and maintain high quality standards by assuming the role and working the stations of various positions throughout the kitchen. The Tournant position is a float position covering the days off of key personnel and extra pair of hands. Applicants seeking in-country H2B extensions will be considered for this position.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Reads, comprehends and abides by all rules and regulations set forth in the Basin Harbor  Foodservice Employee Manual and the Basin Harbor  Employee Handbook
    • Begins work each day at the time posted on the schedule
    • Ensures the quality of food products by labeling, dating, rotating and tasting prior to service
    • Must be able to work a flexible schedule, work well under pressure, and meet multiple & sometimes competing deadlines
    • Tracks, record and state reasons for waste daily.
    • Cleans and maintains station while practicing exceptional safety, sanitation and organizational skills
    • Can properly sear and grill items to proper temperatures
    • Can blanch or par cook vegetables to proper doneness
    • Excelled starch cookery.
    • Has basic knowledge of stock and sauce making
    • Has ability to cook “ON THE FLY” with no hesitation
    • Sets up station according to the Executive Chef’s guidelines
    • Follows recipes, portion controls, and presentation specifications as set by the Executive Chef
    • Assists with the cleaning, sanitation, and organization of the kitchen, walk-in coolers, and all storage areas.
    • Completes other duties as required and requested by the Executive Chef or Red Mill Chef
    • Demonstrates teamwork and respect at all times to co-workers
    • Performs additional responsibilities as request by the Executive Chef, Executive Sous Chef, and Red Mill Chef

    Essential Qualifications and Competencies:

    • Preferred Degree in Culinary Arts or Related Field
    • ServSafe certified or able to be certified
    • Prior culinary experience in hotels or resorts
    • Demonstrated experience as a supervisor in culinary operations
    • Honesty beyond reproach
    • Strong communications skills
    • Be service oriented with a proven track record of applying service principles in dealing with guests and employees
    • Be even tempered and respectful of others
    • Must be aligned with the culinary vision and philosophy of Basin Harbor
    • Should exemplify the best of serious professionalism in the food service industry
    • ServSafe certification or ability to be certified
    View Job Description
  • Dishwasher

    Culinary Line Level
    Food & Beverage - BOH

    Apply Now

    Dishwasher

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Is aligned with the culinary vision and philosophy of Basin Harbor.  Serves resort guests and maintains high quality standards by maintaining china, glassware and flatware in a respectful, clean and orderly manner.  Supports Line Staff by maintaining clean equipment and utensils.  Must maintain a neat professional appearance and manner.  

    Applicants seeking out-of-country H2B positions, or in-country H2B extensions will be considered for this  position

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Reads, comprehends and abides by all rules and regulations set forth in the Basin Harbor  Foodservice Employee Manual and the  Basin Harbor  Employee Handbook
    • Must be able to work a flexible schedule, work well under pressure, and meet multiple & sometimes competing deadlines
    • Must check with supervisor before leaving shift
    • Prepares and starts dish machine according to manufacturer’s instructions
    • Fills dish racks full with pre-scraped dirty dishes, rinses if necessary, and sends through dish machine
    • Check and change filters before and after shift
    • Basic setup and maintenance of employee cafeteria
    • Daily cleanliness of North Dock equipment
    • Sends full racks of glassware through dish machine
    • Sends pre-soaked, sorted, and upright flatware through dish machine
    • Washes dishes, glassware and flatware by hand if necessary
    • Transfers equipment and supplies between work and storage areas
    • Segregates and removes compost, garbage and recyclables and places it in designated containers
    • Washes pots, pans and trays
    • Washes walls, worktables, refrigerators, and ice machine
    • Sweeps and mops floors
    • Washes and peels vegetables and assists with other preparation as needed
    • Demonstrates teamwork and respect at all times to co-workers
    • Performs additional responsibilities as request by the Executive Chef and Executive Sous Chef

    Essential Qualifications and Competencies:

    • Have prior culinary experience in hotels or resorts
    • Understanding and knowledge of food safety, sanitation and food handling procedures
    • Honesty beyond reproach
    • Must have problem solving abilities, be self-motivated and organized
    • Strong communication skills
    • Even temper and respect for others
    View Job Description
  • Banquet Set Up

    Event Staff
    Food & Beverage - FOH

    Apply Now

     Banquet Set Up:

    This position is not accepting H2B applications

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Emptying trash from all function areas.
    • Changing linen, and putting it in the correct areas for cleaning by housekeeping.
    • Vacuuming all meeting rooms after functions.
    • Inspecting Banquet equipment for defects, cleanliness, and any other maintenance needed and reporting to the Manager.
    • Cleaning and mopping of the storerooms and meeting rooms.
    • Setting up meeting rooms and private function areas with the appropriate equipment and materials, including tables, chairs, glasses, water, pens, writing tablets, and any other items requested.
    • Storing equipment and materials neatly in proper areas.
    • Icing and watering all meetings at the start and during breaks

    Qualifications:

    • Extremely detail oriented
    • Tactful, approachable, perceptive and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Positive attitude and excellent communication skills

    Position requires heavy lifting up to 50 pounds on a regular basis. The ability to drive a manual transmission vehicle preferred. Must be detail oriented and have ability to read BEOs and follow instruction.  Needed from early May through the end of October.  Day and Evening shifts available.

     

     
    View Job Description
  • Beverage Manager

    Management - FOH
    Food & Beverage - FOH

    Apply Now

    Beverage Manager

    This position is not accepting H2B applications

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Responsible for set-up and high quality servicing of all beverage service including Red Mill Restaurant, banquet and function needs for upscale clientele.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties

    • Must be very customer service focused both internally and externally, detail oriented, and excel at maintaining and raising standards.
    • Develop and maintain a positive interaction with guests throughout service including: introducing yourself to the guest before or at the beginning of the service.
    • Demonstrate at all times that the Basin Harbor Beverage staff is there to exceed their expectations and reinforce that the beverage staff will be there for them.
    • Supervise beverage activities: set-up & service.
    • Work in concert with the Banquet department, Sales department, Kitchen/Storeroom and Front Office and outside vendors.
    • Develop creative displays as needed to promote the sale of beverages.
    • Hire, train, supervise and develop employee staff.
    • Monitor Profit and Loss: including meeting departmental targets in finance, labor and beverage as well as productivity levels, forecasting, scheduling, requisitions, and inventory for departmental supplies and props.
    • Attend BEO and work in concert with sales department to coordinate any and all specifications/changes with the end goal being to exceed guest satisfaction.   
    • Demonstrate good prioritization, have good time management skills, strong leadership skills and effective communication skills. 
    • Delegate tasks as well as being a hands on worker, and skilled at multi-tasking.
    • Ensure that the beverage staff provide timely, accurate and high quality service to exceed guest satisfaction.
    • Maintain par inventory and reorders stock as needed
    • Do whatever else is necessary as needed to insure quality service for internal and external customers.     

     Qualifications:

    A Bachelor’s degree plus at least 10 years work experience, including at least 5 years’ experience in a leadership role in an upscale F&B environment.  Experience must provide evidence that the candidate has a good understanding of 

    (1) fine dining restaurant operations
    (2) the ability to lead people
    (3) the ability to analyze problems and recommend solutions
    (4) the ability to communicate effectively with others, both orally and in writing
    (5) the ability to exercise mature judgment
    (6) ability to effectively manage budgets and improve profitability

    • Ability to use, or learn to use, a golf cart, property vehicles and any other beverage/catering related equipment.
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions.
    • Visual acuity necessary to prepare and analyze data and figures, for accounting, for transcription, for computer terminal use, for extensive reading, for visual inspection involving small defects and small parts, using measurement devices, and assembly or fabrication of parts at distances to the eye.
    • To operate machines whether the seeing job is at or within arm’s reach.
    • Ability to multi-task.
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 20 pounds of force constantly to move objects).    
    View Job Description
  • Dining Room Server Assistant

    Front of the House Service
    Food & Beverage - FOH

    Apply Now

    Dining Room Server Assistant

    This position is not accepting H2B applications

    This is a seasonal, FLSA exempt position. Our season runs from April/May through the end of October.

     

    Summary:  The dining program at Basin Harbor is exceptional. The reputation and appeal of our multiple dining venues is one of tradition and quality. Whether working at Ardelia’s lake view dining room or the Red Mill Restaurant or our lunch venue, The Ranger Room, we are proud to present delicious, farm to table selections for breakfast, lunch and dinner.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.
     

    Responsibilities/Duties: Includes the followingOther duties may be assigned.

    • Responsible for supporting Servers during meal service
    • Anticipate guests needs and special request by being tactful, approachable, perceptive and customer service oriented
    • Assists in maintaining a safe working environment for all
    • Detail oriented: transmits orders to bar and kitchen by recording guest choices; identifying guest special dietary needs and special requests, all with maximum efficiently and productivity
    • Follows set up and breakdown guidelines for dining room.
    • Protects establishment and guest by adhering to sanitation, safety, and alcohol beverage control policies
    • Keeps kitchen staff informed by noting timing of meal progression
    • Understand the need for proper etiquette and service standards
    • Ability to take direction and work in a team environment
    • Able to communicate effectively with  staff and supervisors
    • Reinforce dining room procedure
    • Clean, well kept, professional appearance

    QualificationsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    • Experience in formal restaurant setting
    • Experience carrying service trays
    • Knowledge of wine preferred
    • Understand the need for proper etiquette and service standards
    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
    • Ability to read and comprehend simple instructions, short correspondence, and memos in English
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals
    • Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
    • While performing the duties of this job, the employee is regularly required to stand; use hands, talk, and hear
    • Must be willing and able to pass a background check

     

     

     
    View Job Description
  • Dining Services Manager

    Management - FOH
    Food & Beverage - FOH

    Apply Now

    Dining Services Manager

    This position is not accepting H2B applications

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Basin Harbor on Lake Champlain is currently accepting applications for the position of Dining Services Manager. This full-time/seasonal is responsible for oversight of our front of house dining operations in our resort's various outlets. The Dining Services Manager directs and organizes the activities of the Dining service departments to maintain high standards of food & beverage service. Supports all dining service managers (Maitre D’, Banquet Manager, Beverage Manager, & Red Mill Manager) to ensure a smooth running operation through truthfully deployed training and expectations.  Responsible for ensuring maximum guest satisfaction as well as the creation of a positive work environment while maximizing profitability. Maintains awareness at all times of the effect of actions upon the guest’s experience.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

     Responsibilities/Duties:

    Ensure first class performance in all food and beverage operations by:

    • Development and implementation of formal dining standards and ongoing training of staff
    • Having a critical eye for service and professionalism
    • Implementation of internal controls that work for line and accounting staff
    • Continual evaluation of existing programs to maintain quality and maximize profitability
    • Monitor service at all points of guest interface, seek guest input and promote continual improvement by maintaining high standards, setting an example; address and resolve guest complaints and train/empower others do so
    • Work flexible hours based on anticipated business levels at each outlet/shift and to support/coach outlet managers/supervisors
    • With the help of the Banquet Manager & Beverage Manager, prepare the Operational Schedule of Resources on a weekly basis.
    • Works with Executive Chef while he creates menus that are attractive to customers, reflect our Vermont heritage and provide value to the customer and profitability for the outlet
    • Implement effective control of beverage and labor costs among all sub-departments.  Audit beverage tallies to ensure controls are in place
    • With the help of the Director of Finance, manage and refine the wine list for Ardelia's 
    • Maintain an awareness at all times of the effect of actions upon the guest’s dining experience at all outlets. Respond to guest complaints to ensure and track guest service levels
    • Responsible for maintaining on-going front of the house and back of the house communication to create solutions to daily operational issues
    • Maintain a professional appearance and ensures that dining room staff complies with dress, appearance and grooming standards
    • Plan and conduct Dining Services meetings to discuss operational issues and disseminate pertinent information
    • Learn the strengths and weaknesses of all members of team and try to maximize opportunities to solve the problems encountered
    • Remain current on and adhere to local and state laws concerning alcohol service, licensing and control
    • Other duties as assigned

    Qualifications:

    A Bachelor’s degree plus at least 10 years work experience, including at least 5 years’ experience in a leadership role in an upscale F&B environment.  Experience must provide evidence that the candidate has a good understanding of

    (1) fine dining restaurant operations
    (2) the ability to lead people
    (3) the ability to analyze problems and recommend solutions
    (4) the ability to communicate effectively with others, both orally and in writing
    (5) the ability to exercise mature judgment
    (6) ability to effectively manage budgets and improve profitability

     

    View Job Description
  • Dining Services Supervisor

    Front of the House Service
    Food & Beverage - FOH

    Apply Now

    Dining Services Supervisor

    This position is not accepting H2B applications

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary: 

    Under direct supervision of designated supervisor, to be responsible for supervising waitstaff and providing quality food and beverage service in all assigned restaurant areas and banquet spaces.

    The dining program at Basin Harbor is exceptional. The reputation and appeal of our multiple dining venues is one of tradition and quality. Whether working at Ardelia’s lake view dining room or the Red Mill Restaurant or our lunch venue, The Ranger Room, we are proud to present delicious, farm to table selections for breakfast, lunch and dinner.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/ Duties: Includes the followingOther duties may be assigned.

    •  Be responsible for assigned dining room operations including: providing table/buffet set‑up; stocking service stands; minor food warming/preparation; order taking and delivery of food/beverages to patrons; clearing and re‑setting tables; check/bill preparation and settlement.
    • Be responsible for supervision of assigned waitstaff and training new hires in service standards, menu items, MICROS point of sale system, and upselling.
    • Be responsible for specific conference and banquet functions as assigned.
    • Cater to specific requests/needs of clients/guests in accordance with established procedures, acting as liaison between customer/kitchen staff.
    • Be responsible for ensuring accurate/timely input of sales/labor and billing data to MICROS system and credit card processor.
    • Maintain cleanliness/sanitation of service and kitchen work areas, related wares and equipment, assisting with inventory as required.
    • Be responsible for developing, updating and maintaining service sections of operating manuals.
    • May perform host/hostess function if needed.
    • Perform other related duties as assigned.

    QualificationsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    • Experience in restaurant setting
    • Knowledge of wine preferred
    • Understand the need for proper etiquette and service standards
    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 
    • Ability to read and comprehend simple instructions, short correspondence, and memos in English.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals.
    • Ability to compute ratios and percentages.
    • Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form.
    • Self-motivated, adaptable, responsible and reliable.
    • Able to perform multiple tasks systematically in a fast paced environment.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment.
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions.
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects).
    • While performing the duties of this job, the employee is regularly required to stand; use hands, talk, and hear.
    • Must be willing and able to pass a background check.

     

     
    View Job Description
  • Full Time Bartender

    Front of the House Service
    Food & Beverage - FOH

    Apply Now

    Full Time Bartender

    This position is not accepting H2B applications

    This is a seasonal, FLSA exempt position. Our season runs from April/May through the end of October.

    Summary:

    The dining program at Basin Harbor is exceptional. The reputation and appeal of our multiple dining venues is one of tradition and quality. Whether working at Ardelia’s lake view dining room or the Red Mill Restaurant or our lunch venue, The Ranger Room, we are proud to present delicious, farm to table selections for breakfast, lunch and dinner.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties: Includes the followingOther duties may be assigned.

    • Responsible for serving meals and taking drink orders
    • Anticipate guests needs and special request by being tactful, approachable, perceptive and customer service oriented
    • Assists in maintaining a safe working environment for all
    • Detail oriented: transmits orders to bar and kitchen by recording guest choices; identifying guest special dietary needs and special requests, all with maximum efficiently and productivity
    • Follows set up and breakdown guidelines for all bar locations
    • Protects establishment and guest by adhering to sanitation, safety, and alcohol beverage control policies
    • Keeps kitchen staff informed by noting timing of meal progression
    • Understand the need for proper etiquette and service standards
    • Ability to take direction and work in a team environment
    • Able to communicate effectively with  staff and supervisors
    • Clean, well kept, professional appearance

    QualificationsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    • Experience in high volume bar and restaurant setting
    • Knowledge of liquor, craft beer, and wine
    • Understand the need for proper etiquette and service standards
    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
    • Ability to read and comprehend simple instructions, short correspondence, and memos in English
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals
    • Ability to compute ratios and percentages
    • Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • ​The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
    • While performing the duties of this job, the employee is regularly required to stand; use hands, talk, and hear
    • Must be willing and able to pass a background check

     

     

     
    View Job Description
  • On-Call Event Bartender

    Front of the House Service
    Food & Beverage - FOH

    Apply Now

    On-Call Event Bartender

    This position is not accepting H2B applications

    This is a seasonal, FLSA exempt position. Our season runs from April/May through the end of October.

    Summary:

    Bartending at Basin Harbor can be a little bit of everything. We have 4 dining venues, 2 outdoor bars and multiple special events during our 6 month season. We are looking for qualified bartenders to work part-time at our summer resort. Indoor events, outdoor events, bars on boats, hayrides and other interesting locations. Our bartenders must be energetic, personable, engaging and willing to uphold the long standing tradition of exceptional guest service at Basin Harbor. Join our team, it's a summer job you will never forget. 

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Reports to:    Beverage Manager

    Responsibilities/Duties:

    • Prepare alcohol or non-alcohol beverages
    • Interact with customers, take orders and serve snacks and drinks
    • Assess customers’ needs and preferences and make recommendations
    • Mix ingredients to prepare cocktails
    • Plan and present bar menu
    • Check customers’ identification and confirm it meets legal drinking age
    • Restock and replenish bar inventory and supplies
    • Comply with all food and beverage regulations

    Qualifications:

    • Extremely detail oriented
    • Tactful, approachable, perceptive and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Proven working experience as a bartender
    • Excellent knowledge of in mixing, garnishing and serving drinks
    • Computer literacy.
    • Positive attitude and excellent communication skills
    • Ability to keep the bar organized, stocked and clean
    • Relevant training certificate

    Must be available to work May through October.

     

    View Job Description
  • On-Call, Part-Time Special Event Server

    Front of the House Service
    Food & Beverage - FOH

    Apply Now

    On-Call Part Time Special Event Server

    This position is not accepting H2B applications

    This is a seasonal, FLSA exempt position. Our season runs from April/May through the end of October.  This part-time position is only suitable for those who do not require on-campus housing.

    Summary:

    Being an On-Call Special Event Server at Basin Harbor allows you to be a part of our wedding events and experience our impressive history of exceptional food & beverage service.  Basin Harbor is a one of a kind wedding destination and you can be a part of some of the most breathtaking wedding weekends in New England.  This position is available as part-time only.  We will distribute a calendar of special events early this spring, primarily Friday and Saturday afternoon and evening events, often until late hours, with some mid-week dates.  You must be available for a minimum of 10 shifts and commit to your availability in advance. Perfect for a second job.  Wedding servers will earn $20.00 per hour during events.  Dinner in our employee cafeteria will be provided with each evening shift worked.  Housing is not available for this position.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Work with maximum efficiency/productivity
    • Responsible for setting up the event space, taking and placing customers’ orders, carrying trays, serving food and beverages, and cleaning and clearing tables
    • Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet
    • Keep glasses filled; remove each round of plates and replenish utensils
    • Perform cleaning tasks and breakdown of service
    • Responsible for serving meals and taking drink orders
    • Pre- and post- event related duties
    • Anticipate guests needs and special request
    • Understand the need for proper etiquette and service standards
    • Ability to take direction and work in a team environment
    • This position requires lifting up to 20 pounds regularly, as well as being on your feet for full shifts
    • Must be available on weekends and have a flexible schedule
    • Must enjoy working indoors and outdoors

    Qualifications:

    • Extremely detail oriented
    • Tactful, approachable, perceptive and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Able to reinforce dining room procedures
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Experience in dining room setting with regards to efficiency and etiquette
    View Job Description
  • Restaurant Runner/Busser

    Front of the House Service
    Food & Beverage - FOH

    Apply Now

     Runner Busser

    This position is not accepting H2B applications

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Work with maximum efficiency/productivity
    • Obtain service area assignment at the beginning of each shift
    • Remove used tableware between courses and provide tableware for next course
    • Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing
    • Promptly clean table tops, chairs, and floor between seating. Check floor and clean as required. Reset and arrange tabletop
    • Perform cleaning tasks and breakdown of service
    • Assist with setting up and resetting
    • Constant standing, walking, stooping/bending, grasping and reaching above shoulder height
    • Pre- and post- meal service related duties
    • Ability to take direction and work in a team environment

    Qualifications:

    • Detail oriented
    • Tactful, approachable, perceptive and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Able to reinforce dining room procedures
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Experience in dining room setting

    Must be available to work May through October

     

    View Job Description
  • Assistant Golf Professional

    Golf Course
    Golf

    Apply Now

    Summary:  Assistant Golf Professional will assist Director of Golf with day-to-day golf operations at family-owned resort golf facility located on Lake Champlain in Vergennes, Vermont.  

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Job Responsibilities/Duties:

    • Member, Resort Guest, and day-guest services
    • Tournament operations
    • Cart fleet management
    • Men's and Ladies League administration
    • Supervision of Outside Services staff
    • Merchandising, retail and equipment sales
    • General hospitality services.

    Qualifications:

    • Detail oriented
    • Tactful, approachable, perceptive and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Prior food service and preparation experience a plus
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Able to take direction and work in a team environment
    View Job Description
  • Fairway Cafe/Beverage Cart Attendent

    Golf Course
    Golf

    Apply Now

    Fairway Cafe Attendant

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    25-35 hours per week, May 15th until late September. Must be 18 years of age or older.   Will be responsible for selling beverages(alcoholic and nonalcoholic) and food to golf & resort patrons.  Maintaining surroundings, abiding by all state and local sanitary laws concerning food service and providing a pleasant atmosphere.  Must be computer literate.  Must be well organized, enjoy working with people, prior food service experience a plus.  Will be doing some light food preparation. Fairway Cafe is expected to open mid to late May and be open through end of the season. 

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Job Responsibilities/Duties:

    • Work with maximum efficiency/productivity
    • Promptly greet guests
    • Computer skills and understanding of POS system
    • Place next day order with main kitchen
    • Restocking of coolers and beverage station
    • Responsible for selling beverages (alcoholic/nonalcoholic) and food to golf and resort patrons.
    • Perform cleaning tasks and breakdown of service

    Qualifications:

    • Detail oriented
    • Tactful, approachable, perceptive and customer service oriented
    • Able to communicate effectively with guests, staff and supervisors
    • Clean, well kept, professional appearance
    • Self-motivated, adaptable, responsible and reliable
    • Able to perform multiple tasks systematically in a fast paced environment
    • Prior food service and preparation experience a plus
    • Able to co-operate with co-workers and staff to promote and maintain team spirit
    • Constant standing, walking, stooping/bending, grasping and reaching above shoulder height.
    • Able to take direction and work in a team environment

     

    View Job Description
  • Repair & Maintenance Technician

    Maintenance/Security
    Grounds/Maintenance

    Apply Now

    Repair & Maintenance Technician

    This is a year-round, full time position

    Summary:

    Full time position will  work with our Repair and Maintenance team.  This department is responsible for the majority of repairs in the 120 buildings on the grounds of Basin Harbor.  This position covers many, varied jobs.  Every day is different! R&M Technician reports to the R&M Lead, and Director of Grounds and Engineering.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties

    This position is for a "Jack or Jane of all trades" who could, whose day could (and probably will) involve any combination of:  

    • Light plumbing
    • Light carpentry
    • Painting
    • Light electrical

    Qualifications:

    • Valid Drivers Licence
    • Flexible schedule as required
    • Related experience
    • Strong references
    • Ability to work independently or as a member of a team
    • "Outside the box" thinking, and resourcefulness
    • Pride of workmanship
    View Job Description
  • Babysitter

    Babysitting
    Lodging Services

    Apply Now

    BABYSITTER

    Reports To: Lead Concierge/ Guest Services Manager

    Shift Days: Shifts needing coverage 7 days/week

    Shift Hours: On call, as needed. Majority of requests are nights & weekends, as well as weekdays.

    Start Date: May 10, 2019

    End Date: October 21, 2019

    Summary:

    Babysitters are not Basin Harbor employees, but considered sub-contractors. They are expected to comply with all Basin Harbor employee guidelines and procedures. Basin Harbor interviews Babysitters, and collects references, in order to assure that they are in competent standing. Once all paperwork is in order, Babysitters will be placed on a list, and will be contacted by the concierge when their services are needed.

    All monetary transactions are to be handled between the sitter and the guest. Payments should be made by cash or check.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Sitters are expected to arrive for their shift at least 10 minutes before their sitting is scheduled to begin.
    • Sitters are expected to adhere to all reasonable requests made by parents/guardians of the children being watched.
    • Sitters are to remain with the child/children for the full amount of time that has been scheduled.
    • Sitters are to adhere to appearance and professionalism standards of Basin Harbor Club.
    • Sitters are expected to contact appropriate parties in the event of an emergency.

     Essential Qualifications and Competencies:

    • Must be at least 16 years of age.
    • Must have previous babysitting experience (Recent references required)
    • Must be available to provide accurate availability on a weekly basis, via email.
    • CPR and First Aid certification preferred.
    • Ability to read and comprehend simple instructions, short correspondence, and memos in English
    • Ability to write simple correspondence and to effectively present information in one-on-one situations in person and over the telephone in English.
    • Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment.
    • The physical demands described here are representative of those that must be met by a sitter to successfully perform essential functions:
      • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions.
      • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
      • While performing their duties, the sitter is regularly required to stand; use hands, talk, and hear. 
      • Specific vision abilities required by this job include close vision.
    • Must be willing and able to pass a background check.

     

    * Please Note- Applications will be reviewed after April 1st. We also accept applications for this position on a continual basis. If you are not contacted right away we will keep your application on file and you may be contacted in the future. 

    View Job Description
  • Bell Person

    Guest Services
    Lodging Services

    Apply Now

    BELL PERSON        

    Reports To: Guest Services Manager

    Shift Days: Must be available 7 days/week

    Shift Hours: 35-40 hours/week

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.    

    Summary:

    Serves resort guests by welcoming them to Basin Harbor, assisting them with their varied needs while here, and provides a reassuring presence to all that things are running smoothly.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Maintain a neat and professional appearance, wearing the prescribed uniform for that time of the day.
    • Pick up & carry a pager and/or radio, always ready to respond to any request.
    • Greet all guests as they arrive or leave the front door of the Lodge.
    • Open doors for all who enter or exit.
    • Answer guests questions, particularly with regard to resort locations and services.
    • Escort guests to their room/cottage; orient them to its features.
    • Assist guests with their luggage.
    • Store, deliver, & retrieve guests’ luggage in bell closet.
    • Transport guests around the resort.
    • Transport guests to town or run errands for guests (per manager approval).
    • Ensure the entrance (inside & out) is always clean, neat & tidy; assist with general pick-up & clean up around the Lodge, Lodge Lawn, and deck.
    • Perform routine guest service requests as requested by the guests themselves, the concierge, or the front desk (verbally or via the pager) such as delivering ice,  amenities, flowers, TVs.
    • Deliver food and/or beverages as requested to guests or guest rooms.
    • Assist Banquet Set-up staff, as time allows, particularly in the Main Lodge area, with preparations for or clean up after special events.
    • Assist with valet parking when requested on a BEO.
    • Turn on lights in the accommodations of guests arriving after dark.
    • Other duties as assigned by Guest Services Manager or Manager on Duty

    Qualifications:

    • Individuals with attention to detail, customer service skills, and strong work ethic are preferred.
    • High school diploma or general education degree (GED); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
    • Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence and effectively present information in one-on-one situations in person and over the telephone in English.
    • Technical competency in basic computer programs and functions is desired. (ie. Work, Excel, etc.)
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions.
    • Ability to perform very heavy work (defined as exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or 20 pounds of force constantly to move objects.)
    • Ability to stand for long periods of time and use hands, talk and hear. Visual acuity necessary to navigate from point A to point B, to provide assistance to others with a variety of needs or requests, to operate a motorized vehicle safely, and to perform other such tasks requiring distance vision.
    • Applicants must be over the age of 21 and have a clean driving record for our resorts vehicular insurance.
    • Must be willing and able to pass a background check.

     

     

     

     

    View Job Description
  • Concierge

    Guest Services
    Lodging Services

    Apply Now

    CONCIERGE       

    Reports To: Guest Services Manager

    Shift Days: Must be available 7 days/week

    Shift Hours: Full time: 35-40 hours/week, Part time: 16-24 hours/week, Full time: 6/10-9/5, 35-40hours/week

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Provides resort and local information and assists with guests’ personal needs.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Wear the Guest Services Uniform in accordance with the uniform code.
    • Maintain a neat appearance and a professional manner.
    • Project a professional, hospitable demeanor at all times; monitors the lobby, lounge and function rooms, particularly in the Lodge for cleanliness, order and proper functioning of all equipment.
    • Ensure he/she is aware of all arrivals at BHC each day, including the guest histories on file; follows through with the guests during their stay to be certain their expectations are being met.
    • Ensure he/she is aware of all activities at BHC available to guests, in particular the current day’s events.
    • Answer inquiries, offers suggestions, and provide assistance to guests pertaining to activities and services at BHC and the surrounding area.
    • Arrange transportation for guests as requested.
    • Assist guests in acquiring child care services when needed.
    • Schedule guests for massage and fitness appointments.
    • Order all amenity packages in a timely manner, ensure they are delivered, and post charges for packages accurately.
    • Assist guests in scheduling resort activities.
    • Provide feedback from guests to Guest Services Manager in an efficient manner.
    • Promote our Guest Comment Card Program by encouraging guests to complete our surveys at every opportunity.
    • Additional tasks as assigned by the Guest Services Manager or Revenue Manager.

    Qualifications:

    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 
    • Ability to use or learn to use, the following equipment: computer, printer etc., telephone switchboard; office equipment such as fax machine, copy machine, postage meter etc.
    • Ability to use MS Office applications including Word and Excel.
    • Ability to read and comprehend simple instructions, short correspondence, and memos in English
    • Ability to write simple correspondence and to effectively present information in one-on-one situations in person and over the telephone in English.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals. 
    • Ability to compute ratios and percentages.
    • Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment.
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions.
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
    • While performing the duties of this job, the employee is regularly required to stand; use hands, talk, and hear. 
    • Specific vision abilities required by this job include close vision.
    • Must be willing and able to pass a background check.

     

     

     

    View Job Description
  • Executive Housekeeper

    Housekeeping - Rooms
    Lodging Services

    Apply Now

     

    The Executive Housekeeper manages the resort’s housekeeping and laundry departments to ensure clean, orderly, and attractive conditions throughout Basin Harbor. This person will be engaged in all facets of leadership for the department including staff scheduling, performance evaluation, setting standards and metrics for the team, inventory, purchasing, and budget planning and implementation.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

     

    Responsibilities/Duties

    • In collaboration with Human Resources, source, recruit, and select a seasonal housekeeping and laundry services team comprised of local, national, H2-b, and J-1 visa employees
    • Directly train, supervise, schedule, evaluate, and lead a staff of 25 to 30 employees
    • Develop and implement standards of first class performance standards through ongoing staff training, evaluation, and development
    • Foster a positive and productive work environment
    • Develop and maintain operations manuals to include departmental policies and procedures, job descriptions
    • Develop and conduct training sessions or workshops for departmental staff and use follow-up programs or tools to ensure compliance with departmental policies and procedures
    • Inspect and evaluate weekly physical condition of the resort to ensure all areas are kept up to standard and report all damages to maintenance for repair
    • In collaboration with the Director of Finance, develop operating budgets, forecasts, purchase specifications, for the Housekeeping and Laundry Department
    • Compile and follow departmental budgets and closely monitor and evaluate costs
    • Establish and maintain working relationships with suppliers for the Department
    • Conduct quarterly inventories of supplies and equipment and ensure that regular inventories are performed and reported by those responsible for designated area items
    • Regularly track inventory numbers and document losses to monitor damage and losses for budget purposes
    • Stay current with first class and new and improved cleaning equipment, housekeeping best practices, and attend related seminars and courses as appropriate
    • Maintain close and cohesive working relationships with other cross department managers to foster effective communication between the front and back of the house to provide the best possible guest services within the Housekeeping and Laundry Department
    • In collaboration with the Director of Engineering, act as the resorts liaison with decorating contractors to carry out the approved plans
    • Collaborate with all department heads in ensuring that work schedules, goals and overall objectives of the resort are fulfilled
    • Maintain active membership in the National Executive Housekeepers Association in order to keep current with national and regional trends and to network with colleagues 

     

    Qualifications

    • Minimum 5 years of experience in a housekeeping type of role in an upscale hotel or resort environment
    • Minimum of 3 years of experience in a housekeeping leadership capacity
    • Extremely strong customer service skill set with experience responding to high level demand customer base
    • Motivating leadership, inspiring others to perform well
    • High level experience interviewing and selecting housekeeping service staff from diverse backgrounds
    • Experience interviewing and selecting and on-boarding seasonal industry staff
    • Strong business and financial acumen and innovative thinking
    • Demonstrated ability to multi-task in a high-pressure work environment and work well in multi-disciplinary teams
    • Ability to effectively present information and respond to questions from management and support staff
    • Ability to identify and resolve problems in a timely manner by gathering, analyzing, and synthesizing information
    • A high level interpersonal skills and be an energetic and collaborative team player with a “can do” attitude
    • Well organized with high level ability to plan, prioritize, and take initiative to see multiple ongoing events and assignments to completion
    • Proficiency in MS Office applications including Outlook, Word, and Excel
    • Ability to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Ability to work a flexible schedule that includes weekends and evening hours
    • Ability to lift up to 40 pounds
    • Ability to stand for up to 8 hours each day
    • Willingness and ability to pass a background check
    View Job Description
  • Front Desk Agent

    Guest Services
    Lodging Services

    Apply Now

     FRONT DESK AGENT       

    Reports To: Guest Services Manager

    Shift Days: Must be available 7 days/week

    Shift Hours: 35-40 hours/week

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Front Desk Agents greet and check in all guests upon their arrival. They also check out guests and offer assistance with guest checkout. They will assist guests during their stay by answering questions, resolving issues, and dispatching other departments for maintenance or housekeeping requests.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Wears the Guest Services Uniform in accordance with the uniform code. Maintains a neat appearance and a professional manner.
    • Maintains a safe working environment for all.
    • Takes ownership of guest concerns and complaints and ensure that they are recorded, resolved, and followed up on.
    • Checks guest into the resort, confirming reservation data, communicating information to guests with the overall goal of making the guests feel welcome and appreciated.
    • Checks guests out of the resort, presenting guest folios, answering guests’ questions, and receiving payment on guests’ accounts, with the overall goal of making the guest feel appreciated and encourage to return to Basin Harbor.
    • Performs duties in conformance to policies, procedures, and the Basin Harbor philosophy and standards..
    • Answers inquiries pertaining to resort services, reservations, shopping, dining, entertainment, and travel directions.
    • Is cross trained to learn duties of the Switchboard Staff and may be scheduled to cover Switchboard shifts.
    • Takes telephone reservations and operates computer terminals and printers to store and receive reservation data.
    • Keeps supervisor/manager promptly and fully informed of all problems or unusual matters of significance.
    • Performs other duties as assigned by Guest Services Manager or Manager on Duty

    Qualifications:

    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 
    • Ability to use or learn to use, the following equipment: computer, printer etc., telephone switchboard; office equipment such as fax machine, copy machine, postage meter etc.
    • Ability to use MS Office applications including Word and Excel.
    • Ability to read and comprehend simple instructions, short correspondence, and memos in English
    • Ability to write simple correspondence and to effectively present information in one-on-one situations in person and over the telephone in English.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals. 
    • Ability to compute ratios and percentages.
    • Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment.
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions.
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
    • While performing the duties of this job, the employee is regularly required to stand; use hands, talk, and hear. 
    • Must be willing and able to pass a background check.

     

     

    View Job Description
  • Front of House Housekeeper

    Housekeeping - Rooms
    Lodging Services

    Apply Now

    Front of House Housekeeper

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Reports To: Director of Housekeeping

    Summary:

    Front of the House Housekeeping staff is responsible for the cleanliness in the guest rooms, cottages, and Housekeeping storage areas.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties

    • Cleaning our guest accommodations to the standards set forth by the Housekeeping Management.
    • Maintaining a cheerful and courteous attitude to represent our department and the Basin Harbor organization
    • Familiarity with Basin Harbor services & programs and ability to communicate that information to internal and external guests
    • Performing cleaning tasks as assigned for the day, using zone reports to determine the exact name of the work requested and to prioritize work assignments
    • Performing assigned tasks in accordance with departmental policies & procedures in order to meet or exceed the housekeeping standards for the resort
    • Checking supplies for the day’s work; stocking up and organizing cart; keeps cart and work station clean & organized
    • Documenting completion of cleaning tasks by phone and by returning zone sheets to the manager at the end of your shift.
    • Reporting deficiencies found in guest accommodations (training will be provided)
    • Working individually to perform the assigned daily tasks, but as a team member to assist where needed to be sure that the tasks for the department are completed in a timely manner
    • Returning to areas that do not meet the inspector's quality and correcting cleaning problems found.
    • Completeing end-of-shift duties
    • Attending daily staff meetings
    • Attending on-the-job training sessions as scheduled
    • Assisting with pre- and post-season work that may happen in other areas of the housekeeping department. including employee housing.
    • Must be attentive to detail, possess strong customer service skills, and a have strong work ethic

    Qualifications:

    • Ability to use, or learn to use, the following equipment: vacuum;
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, talking, hearing and repetitive motions.
    • Ability to perform work by using proper body mechanics. (Lifting)
    • Visual inspect the quality of work completed.
    • Able to work with others to maintain a team environment.
    • Report confidentially any conflict between yourself and another team player to the director of housekeeping.

     

     
    View Job Description
  • Houseperson

    Housekeeping - Rooms
    Lodging Services

    Apply Now

    HOUSEPERSON

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Primary support of the Housekeeping Department; assists other line staff in keeping the resort clean and stocked with ample supplies.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Follows a daily report with the day’s task that will be handed out at the start of the shift. This report will prioritize the task during the training period then the individual will be responsible for prioritizing the daily task.
    • Picks up and delivers linen.
    • Delivers supplies to housekeeping work stations to maintain par levels
    • Delivers cots & cribs, pool towels, and firewood.
    • Will carry a pager: perform task as they are reported.
    • Makes simple, routine repairs to departmental equipment. Vacuum cleaners, shampooer, and the truck.
    • Moves furniture and delivers supplies when requested by any department at Basin Harbor and as communicated through the housekeeping office.
    • Performs routine housekeeping cleaning tasks as assigned.
    • Performs project work—e.g. cleaning carpets, washing windows, or any cleaning task that requires special equipment—as assigned.
    • Assists in the laundry—e.g. sorting, washing, drying and/or folding linens—with available time between other tasks.
    • Performs tasks as assigned by the supervisor to meet a guest's request.
    • Performs pre- and post-season work as scheduled & directed.
    • Reports any deficiencies found in guest accommodations and/or Public Spaces.(training will be provided)
    • Report confidentially any conflict to the director of housekeeping.

    Qualifications:

    • HS Diploma or GED
    • Valid driver’s license, clean driving record: Current with photo
    • Attention to detaill
    • Customer service skills
    • Strong work ethic
    • Ability to use, or learn to use, the following equipment: vacuum; floor machine; golf cart; pickup truck
    • Ability to perform very heavy work excess of 50 pounds of force frequently, and/or in excess of 30 pounds of force constantly to move objects).
    • Visual acuity necessary to examine the quality of work completed .
    • Ability to work with others to maintain a team environment.
     
    View Job Description
  • Inspector

    Housekeeping - Rooms
    Lodging Services

    Apply Now

    Inspector

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Shift: 8:00 am – 4:30 pm

    Summary:

    Supervises the work activities of cleaning personnel to ensure clean, orderly and attractive guest rooms and cottages, function rooms and public areas.  This is a hands-on position by which one works with departmental staff to accomplish their numerous tasks and inspects completed work to be sure it meets the quality standards of the resort as set forth in each position’s training materials.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Is cheerful and courteous to Basin Harbor guests, visitors and employees; is positive & up-beat in all conversations with guests; is familiar with Basin Harbor services & programs and talks about same at every opportunity; finds answers to any guest questions or inquiries.
    • Acts as a team leader in the performance of the various housekeeping services; performs duties of housekeeping personnel—room attendant, public space attendant, and house person, in particular--as required or assigned; demonstrates at all times a positive work ethic by precept and example in contacts with co-workers, staff members of other departments, and Basin Harbor guests
    • Assembles lists of daily housekeeping service requirements, including guest departures, arrivals and stayovers
    • Assesses routine daily work schedules; makes adjustments as necessary
    • Monitors the performance of housekeeping work; inspects work for conformance to prescribed standards of cleanliness
    • Dismisses housekeeping personnel when the day's work is complete
    • Checks computer for clean status updates and insures accuracy of same; assists the Housekeeping Director with the printing of daily reports
    • Issues supplies and equipment to workers
    • Inventories stock to ensure adequate supplies
    • Conducts twice-weekly inspections of maid closets/work stations and maids’ cleaning ability
    • Implements or assigns implementation to meet any special guest request, including follow-up as appropriate to assure completion or satisfaction
    • Investigates guest complaints regarding housekeeping service and takes corrective action
    • Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture, using the HotSOS program, and makes recommendations to the Housekeeping Director
    • Assists in conducting training of new employees to housekeeping work procedures, and demonstrates proper use and maintenance of equipment
    • Attends periodic staff meetings; conducts such meetings as assigned
    • Performs pre- and post-season work as scheduled & directed

    Qualifications:

    • High School or GED
    • Minimum 3 years Hospitality Experience or 5 years Supervisory Experience
    • Skill Sets: Managerial, Organization, Data Processing
    • Specific qualities and strengths: attention to detail, customer service skills, strong work ethic
    • Ability to work with others to maintain a team environment.
    • Report confidentially any conflict to the Director of Housekeeping.

     

     
    View Job Description
  • Massage Therapist

    Spa Services
    Lodging Services

    Apply Now

    Massage Therapist

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train for our specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

     Responsibilities/Duties:

    • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
    • Provide consistent professional massage and body treatments in accordance with our protocols.
    • Effectively inform and education our guests about specific wellness concerns.
    • Be flexible with your schedule, supporting the needs of the spa.
    • Properly care for equipment and use proper amounts of product to assist with cost controls.
    • Have complete knowledge and understanding of all services and products offered.
    • Uphold the standards of sanitation and sterilization as directed by law and the resorts policies and procedures.
    • Perform prep work, properly clean and restock room as required.
    • Communicate to management any and all occurrences involving staff or guests in the massage rooms that require attention.
    • Actively promote massage services, resort offerings and retail opportunities.
    • Handle guests questions and concerns professionally and courteously.
    • Provide accurate, appropriate and immediate response to all requests by guests.
    • Possess the ability to work without direct supervision.
    • Maintain a positive attitude and contribute toward a quality work environment.
    • Regularly attend and participate in any resort required classes or meetings.
    • Assist in all areas of the massage services as requested by management.

    Job Qualifications

    • High school diploma or equivalent
    • Certification from an accredited massage training facility
    • Training in some or all of the following modalities: Deep Tissue, Hot Stones, Reiki, Shiatsu, Sports Massage, Prenatal Massage, and Reflexology.
    • Minimum of 2 years’ experience.
    • Must be a team player.
    • Must have enthusiasm and possess excellent customer service skills.
    View Job Description
  • Night Front Desk Agent

    Guest Services
    Lodging Services

    Apply Now

    OVERNIGHT FRONT DESK

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Reports To: Guest Services Manager

    Shift Days: Must be available 7 days/week

    Shift Hours: 40 hours/week *Please note that this is an overnight position. Applicant MUST be available from 11pm-7am nightly

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Night Front Desk Agents greet and check in all guests upon their arrival. They also check out guests and offer assistance with guest checkout. They will assist guests during their stay by answering questions, resolving issues and dispatching other departments for maintenance, housekeeping, or transportation requests. They will also perform computer tasks and night audit functions to end the day resort wide and open the system for a new day of transactions.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Wears the Guest Services Uniform in accordance with the uniform code. Maintains a neat appearance and a professional manner.
    • Maintain a safe working environment for all.
    • Take ownership of Guest concerns and complaints and ensure that they are recorded, resolved, and followed up on.
    • Checks guest into the resort, confirming reservation data, communicating information to guests, with the overall goal of making the guests feel welcome and appreciated.
    • Checks guests out of the resort, presenting guest folios, answering guests’ questions, and receiving payment on guests’ accounts, with the overall goal of making the guest feel appreciated and encourage to return to Basin Harbor.
    • Performs duties in conformance to policies, procedures, and the Basin Harbor Belief.
    • Answers inquiries pertaining to resort services, reservations, shopping, dining, entertainment, and travel directions.
    • Is cross trained to learn duties of the Switchboard Staff, and will cover Switchboard at night.
    • Takes telephone reservations and operate computer terminals and printers to store and receive reservation data.
    • Keeps supervisor/manager promptly and fully informed of all problems or unusual matters of significance.
    • Transfers balance to responsible parties where necessary.
    • Records all over night radio calls in Security Log Book
    • Performs nightly audit of property systems.
    • End the Day
    • Open the Day
    • Prepares Audit box for Accounting and cross checks to ensure all transactions have been posted.
    • Will be assigned additional tasks/projects by Guest Services Manager and Revenue Manager.

    Qualifications: 

    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 
    • Ability to use or learn to use, the following equipment: computer, printer and etc.; telephone switchboard; office equipment such as fax machine, copy machine, postage meter etc.
    • Ability to use MS Office applications including Word and Excel.
    • Ability to read and comprehend simple instructions, short correspondence, and memos in English
    • Ability to write simple correspondence and to effectively present information in one-on-one situations in person and over the telephone in English.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals. 
    • Ability to compute ratios and percentages.
    • Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment.
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
    • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions.
    • Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 20 pounds of force constantly to move objects)
    • While performing the duties of this job, the employee is regularly required to stand; use hands, talk, and hear. 
    • Specific vision abilities required by this job include close vision.
    • Must be willing and able to pass a background check.

     

     

     
    View Job Description
  • Public Space Attendant

    Housekeeping - Public Space
    Lodging Services

    Apply Now

    HOUSEKEEPING PUBLIC SPACE - PUBLIC SPACE ATTENDANT

    Shifts: AM and PM

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Keeps resort public areas--dining rooms, meeting rooms, lobbies, stairs, porches, entrances, walks, and immediate outside surroundings, etc.--and staff areas--bathrooms, break areas, offices, etc.--as specifically assigned, in clean and orderly condition.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties

    • Follow a daily report that prioritizes the work load.  Emphasis and specific tasks & schedules will vary depending on building assignment.) Other duties may be assigned.
    • Be cheerful and courteous
    • Be positive & up-beat
    • Be familiar with Basin Harbor services & programs and talks about them at every opportunity
    • Find answers to any guest questions that (s)he is not able to answer
    • Perform cleaning tasks as assigned for the day, using daily function sheets and function room calendars to determine the exact name of the work requested and to prioritize work assignments
    • Perform cleaning tasks in accordance with departmental policies & procedures in order to meet or exceed the housekeeping standards for the resort
    • Check supplies for the day’s work - stock up and organize cart/bucket
    • Keep work station clean & organized
    • Document completion of cleaning tasks by returning daily sheets
    • Record deficiencies found in public areas in the HotSOS system (training will be given for this task)
    • Work individually to perform the assigned daily tasks, but as a team member to assist where needed to be sure that the tasks for the department are completed in a timely manner
    • Shampoo carpets as scheduled or requested
    • Scrub hardwood floor surfaces as scheduled or requested
    • Correct cleaning problems found during inspections of one’s work
    • Complete end-of-shift duties
    • Leave work for the day ONLY after checking out with the supervisor
    • Attend periodic staff meetings
    • Attend on-the-job training sessions as scheduled
    • Perform pre- and post-season work as scheduled and directed

    QUALIFICATIONS:

    • Basic education: High School Diploma or GED
    • Hospitality cleaning experience preferred but not required
    • Specific qualities and strengths: attention to detail, customer service skills, strong work ethic

     

    View Job Description
  • Reservation Agent

    Reservations
    Lodging Services

    Apply Now

    Reservation Agent

    Reports To: Director of Revenue

    Shift Days: Varying-Weekends and evening shifts will be required.

    Shift Hours: 35-40 hours per week

    Start Date: 4/20/2019 End Date: 10/20/2019

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Taking, recording, and canceling reservations for the resort. Providing general information to callers or booking a recreational activities. Providing property tours to potential guests. Cross training will be provided to assist Front Office staff to cover breaks during need times.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities/Duties:

    • Assume ownership of Guest concerns and complaints and ensure that they are recorded, resolved, and followed up on.
    • Answer inquiries pertaining to resort services, reservations, shopping, dining, entertainment, and travel directions.
    • Correspond with all guests; group, travel agents, and social, to answer special requests for rooms and rates.
    • Take telephone reservations and operate computer terminals and printers to store and receive reservation data.
    • Cross-trained to learn duties of the Front Desk Agents, and may be scheduled to cover Front Desk shifts.

     Qualifications:

    • 3 years in customer service related positions.
    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    • Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals. Ability to compute rate, ratio, and percentages.
    • Fluent in English. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations in person and over the telephone.
    • Technical competence in Microsoft Office Products. Ability to learn and adapt to new software systems quickly. Three separate systems will need to be learned upon hiring.
    • Excellent communication and customer service skills are essential.
    • Demonstrated ability to multi-task in a high-pressure work environment and work well in multi-disciplinary teams.
    • Comfortable working in a fast paced and sometimes intense work environment.
    • Must be willing and able to pass a background check.

    Full job description can be provided upon request.

    View Job Description
  • Trash & Recycling Position

    Trash and Recycling
    Lodging Services

    Apply Now

    Trash & Recycling

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.

    Summary:

    Responsible for trash & recycling collection and sorting for our green property. Predetermined daily route for trash and recycling pick up.  Position does include lifting up to 50 pounds repeatedly.  Day shift, weekends required.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    View Job Description
  • Activities Assistant

    Programming
    Recreation/Retail

    Apply Now

    Activity Assistant 

    This is a seasonal, non-exempt position. Our season runs from May through the end of October.

    Department: Programming 
    Reports to: Recreation Director 

    Summary:

    Are you: Extroverted? Energetic? Passionate about fun? Basin Harbor is seeking an Activity Assistant. 

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

     Responsibilities:
    The Activity Assistant will bring guests on guided kayak treks, hikes, bikes and lead other outdoor recreation fun. Rally guests for a game of soccer or knockerballgenerate excitement about the Pool Party and lead evening programmingBasic knowledge about the outdoors and the local landscape is a plus. The Activity Assistant will work with the Programming Assistant to provide instructional programming such as art workshops, cooking classes, etc. 

    Qualifications / Essential Skills:

    • Being flexible and proactive 
    • Ability to engage guests 
    • Strong verbal and written communication skills 
    • Being enthusiastic, friendly and engaging 
    • Being able to retain information or have general knowledge about the local area and landscape. 
    • Experience leading, guiding or teaching people of many ages and physical skill levels. 
    • Interest in outdoor recreation with a particular area of interest or expertise (i.e. biking, hiking, kayaking, etc.) 
    • Comfortable working with children. 
    • CPR, First Aid, Lifeguard certification a plus 

     

    Candidate will occasionally assist at special events. The Activities Assistant and Programming Assistant will work together on a daily basis. Both positions will report to the Recreation Director. 

    The ideal candidate will possess interest and enthusiasm about creativity, teaching, and recreation. 5-10 hours per week will be spent leading and encouraging guests to participate in our programming. Flexible hours are a must, including availability on most evenings. 

    This position is a leader, instructor, and ambassador of all things active and outdoors at Basin Harbor. 

     In the Interests and Knowledge section of the job application, please expand on your experience pertaining to leading outdoor recreation, experience with teaching, and any special skills related to fitness, nature, etc. 

     

    View Job Description
  • Assistant Harbormaster

    Waterfront
    Recreation/Retail

    Apply Now

    Assistant Harbormaster

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  Dates and hours are subject to change due to seasonal needs and business requirements.

    Summary:

    This position requires a well-rounded individual who can fulfill the job requirements and be able to provide back-up and assistance for the Harbormaster. The ideal candidate will have a strong background in boating, including the operation of different types of boats, sailing, water skiing, tubing, wake boarding and other water sports. The candidate must hold a State of Vermont (or equivalent) Safe Boating Certificate and be able to demonstrate the ability to handle boats of different types and sizes.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    • Wears the waterfront team uniform in accordance with the uniform code. Maintains a neat appearance and a professional manner.
    • Maintains a working knowledge of the daily activities of the resort.
    • Assists in maintaining a safe working environment for all.
    • Responds to emergency situations received by radio, telephone and personal request in accordance with the Basin Harbor Emergency Response System.
    • Assists guests with reservations for dock space, water sports activities and boat rentals.
    • Assist with the operation of the Harbor Office including handling cash and guest charges.
    • Provide assistance to guests docking their boats.
    • Assist with employee management and scheduling.
    • Help provide oversight to insure the safe and efficient operation of resort’s fleet of boats including rentals, charters, water skiing, tubing, wake boarding and sailing.

    Essential Qualifications and Competencies:

    • Minimum 50 ton US Coast Guard License
    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Ability to use or learn to use, the following equipment: computer, printer and etc.; telephone, two way radio and other necessary equipment.
    • Ability to read and comprehend simple instructions, short correspondence and memos in English.
    • Ability to compute ratios and percentages.
    • Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
    • Ability to perform physical activities that include lifting, climbing, balancing, kneeling, reaching, walking, pushing, pulling and repetitive motions.
    • Must be willing and able to pass a background check
    View Job Description
  • Bike Attendant

    Waterfront
    Recreation/Retail

    Apply Now

    Bike Attendant

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  Dates and hours are subject to change due to seasonal needs and business requirements.

    Summary:

    The Bike Attendant is required to have complete knowledge of the renting, maintenance and control of our fleet of approximately 100 bicycles. This position involves fitting bicycles to our guests, completing rental paperwork and keeping track of the fleet. Mechanical skills are required to maintain the fleet. Work week and shift hours are subject to change based upon the needs of the business.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    • Assist guests in choosing an appropriate bike
    • Complete and file all necessary paperwork
    • Perform light maintenance on brakes, chains and shifting mechanisms on bikes
    • Assist in maintaining a safe environment for all guests and employees
    • Maintain a knowledge base of bike and walking trails
    • Perform numerous clerical duties surrounding the rental and maintenance of the bikes
    • Assist other members of the waterfront team as needed
    • Perform any other functions as deemed necessary by the Harbormaster
    • Maintain a clean, orderly and organized work space
    • Wear the waterfront uniform as directed by the Harbormaster

    Essential Qualifications and Competencies:

    • General working knowledge of bicycles and bicycle maintenance
    • Ability to read and comprehend simple instructions, short correspondence and memos in English
    • Ability to write simple correspondence and to effectively present information in one-on-one situations in person and over the telephone in English.
    • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
    • Ability to apply common sense, understanding and to carry out instructions furnished in written, oral or diagram form.
    • Excellent communication and customer service skills are essential.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Must be willing and able to pass a background check
    View Job Description
  • Boat Driver

    Waterfront
    Recreation/Retail

    Apply Now

    Boat Driver

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  Dates and hours are subject to change due to seasonal needs and business requirements.

    Summary:

    The Boat Driver's primary responsibility is to operate the resort’s ski and tubing boats while insuring the guest’s safety and enjoyment of their experience. This position will also be required to perform light maintenance and cleaning under the direction of the Harbormaster.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer

    Responsibilities and Duties:

    • Wears the waterfront team uniform in accordance with the uniform code. Maintains a neat appearance and a professional manner.
    • Maintains a working knowledge of the daily activities of the resort.
    • Assists in maintaining a safe working environment for all.
    • Responds to emergency situations received by radio, telephone and personal request in accordance with the Basin Harbor Emergency Response System.
    • Assists guests with reservations for dock space, water sports activities and boat rentals.
    • Assist with the operation of the Harbor Office including handling cash and guest charges.
    • Provide assistance to guests docking their boats.
    • Assist with employee management and scheduling.
    • Help provide oversight to insure the safe and efficient operation of resort’s fleet of boats including rentals, charters, water skiing, tubing, wake boarding and sailing.

    Essential Qualifications and Competencies:

    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Ability to use or learn to use, the following equipment: computer, printer and etc.; telephone, two way radio and other necessary equipment.
    • Ability to read and comprehend simple instructions, short correspondence and memos in English.
    • Ability to compute ratios and percentages.
    • Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
    • Ability to perform physical activities that include lifting, climbing, balancing, kneeling, reaching, walking, pushing, pulling and repetitive motions.
    • Must be willing and able to pass a background check
    View Job Description
  • Breezeway Gift Shop - Full Time

    Retail
    Recreation/Retail

    Apply Now

    Breezeway Gift Shop F/T

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  This Full Time position is five days per week, 8:30 am-5pm from June until Labor Day.  Some part time Spring and Fall hours may be available.

    Summary:

    Join our happy hospitality team as a retail representative in the Breezeway - Basin Harbor’s Gift Shop.  Located next to the Front Desk in the Main Lodge building, the Breezeway is full of a wide selection of unique, local art, Basin Harbor branded apparel and gifts, plus necessities from toothbrushes to newspapers.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Responsible for opening and closing the shop daily, including balancing the receipts and creating a float.
    • Arrange displays and present the merchandise to attract sales and enhance the appearance of the shop and the Basin Harbor property.
    • Promote sales by using suggestive selling techniques. Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales.
    • Protect assets against losses and shoplifting.
    • Handle all cash transactions accurately. Follow proper procedures for credit card and room charge transactions and obtain proper identification and department information for all associate discounts. Adhere to the hotel cash handling policies. Practice proper register operation procedures.
    • Maintain communication with Front Desk Staff and Guest Services Manager in order to keep abreast of all shop related problems, customer requests and fast moving items to maximize sales and guest satisfaction.
    • Perform any other job related duties as assigned.

    Essential Qualifications and Competencies:

    • Must be organized and able to multi-task
    • Must be honest beyond reproach
    • Exceptional customer service skills are required
    • Minimum of high school diploma
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Must be willing and able to pass a background check
    View Job Description
  • Breezeway Gift Shop - Part Time

    Retail
    Recreation/Retail

    Apply Now

    Breezeway Gift Shop P/T

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  This Full Time position is two days per week, weekends are essential.  Some part time Spring and Fall hours may be available.

    Summary:

    Join our happy hospitality team as a retail representative in the Breezeway - Basin Harbor’s Gift Shop.  Located next to the Front Desk in the Main Lodge building, the Breezeway is full of a wide selection of unique, local art, Basin Harbor branded apparel and gifts, plus necessities from toothbrushes to newspapers.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Responsible for opening and closing the shop, including balancing the receipts and creating a float.
    • Arrange displays and present the merchandise to attract sales and enhance the appearance of the shop and the Basin Harbor property.
    • Promote sales by using suggestive selling techniques. Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales.
    • Protect assets against losses and shoplifting.
    • Handle all cash transactions accurately. Follow proper procedures for credit card and room charge transactions and obtain proper identification and department information for all associate discounts. Adhere to the hotel cash handling policies. Practice proper register operation procedures.
    • Maintain communication with Front Desk Staff and Guest Services Manager in order to keep abreast of all shop related problems, customer requests and fast moving items to maximize sales and guest satisfaction.
    • Perform any other job related duties as assigned.

    Essential Qualifications and Competencies:

    • Must be organized and able to multi-task
    • Must be honest beyond reproach
    • Exceptional customer service skills are required
    • Minimum of high school diploma
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Must be willing and able to pass a background check

    Part time positions do not qualify for on site housing. 

    View Job Description
  • Dockhand

    Waterfront
    Recreation/Retail

    Apply Now

    Dock Hand

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  Dates and hours are subject to change due to seasonal needs and business requirements.

    Summary:

    The Dock Hand deals with the general operations of the waterfront at Basin Harbor.  

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Lifting, moving and transfering different types of watercraft, toys and other devices when and where needed.
    • Ensuring proper cleaning of boats, lines, covers and other items as needed
    • Maintaining the appearance of the waterfront by raking, cleaning, and straightening our beach areas.
    • Other duties will include serving guests at the waterfront and insuring that their experience at the resort is favorable
    • Helping our dock customers arrive by assisting with lines and fenders as well as helping these guests depart from the docks.
    • Other duties may be assigned by the Harbormaster as he/she sees fit.

    Essential Qualifications and Competencies:

    • Boating experience necessary.
    • Boater Safety Certification is preferred.
    • Experience water skiing, kayaking, sailing and fishing is desired.
    • Experience working in a full-service resort desired.
    • Excellent communication and customer service skills are essential.
    • Demonstrated ability to multi-task in a high-pressure work environment and work well in multi-disciplinary teams;
    • Comfortable working in a fast paced and sometimes intense work environment
    View Job Description
  • Harbor Office Clerk

    Waterfront
    Recreation/Retail

    Apply Now

    Harbor Office Clerk

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  Dates and hours are subject to change due to seasonal needs and business requirements.

    Summary:

    The primary responsibility of this position is to insure the smooth and accurate operation of the harbor office.  The Harbor Office Clerk is the primary point of contact for guests and members making reservations for waterfront activities (water skiing, tubing, sailing, etc.) and for docking/mooring reservations.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Great attention to detail,
    • Good organizational skills and excellent communication ability.
    • Good telephone and computer skills are also required.
    • The position involved close interaction with guests, insuring that they are properly charged for goods and services and that they have a positive experience at the waterfront.
    • Other duties and responsibilities as a Dock Hand will be assigned as needed.

    Essential Qualifications and Competencies:

    • Experience water skiing, kayaking, sailing, fishing desired.
    • Experience working in a full-service resort desired.
    • Excellent communication and customer service skills are essential.
    • Demonstrated ability to multi-task in a high-pressure work environment and work well in multi-disciplinary teams
    • Comfortable working in a fast paced and sometimes intense work environment;
    • Ability to read and comprehend simple instructions, short correspondence and memos in English
    • Must be willing and able to pass a background check
    View Job Description
  • Harbor Store Associate

    Retail
    Recreation/Retail

    Apply Now

    Harbor Store Associate

    This is a seasonal, non-exempt position. Basin Harbor’s season runs from April/May through the end of October.  This position is approximately 30-35 hours per week, 8:30 am-5pm from June through Labor Day.  Flexible schedule is a must.  Limited pre-season hours may be available.  This position is not eligible for on-site housing.

    Summary:

    The Harbor Store is a convenient retail shop that is located near the waterfront.  We offer grab & go foods, candy, scooped and soft-serve ice cream (creemees.) We sell bottled and canned beer & wine, non-alcoholic beverages, and a selection of toys and small items. This is a very busy guest area and you will be expected to provide exceptional service and information to guests of all ages.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Responsible for opening and closing the shop daily, including balancing the receipts and creating a float.
    • Maintain a clean shop, arrange displays, and present the merchandise to attract sales and enhance the appearance of the shop and the Basin Harbor property.
    • Promote sales by using suggestive selling techniques. Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales.
    • Protect assets against losses and shoplifting.
    • Handle all cash transactions accurately. Follow proper procedures for credit card and room charge transactions and obtain proper identification and department information for all associate discounts. Adhere to the hotel cash handling policies. Practice proper register operation procedures.
    • Maintain communication with Guest Services Manager in order to keep abreast of all shop related problems, customer requests and fast moving items to maximize sales and guest satisfaction.
    • Perform any other job related duties as assigned.
    • Inventory weekly, reporting to the Guest Services Manager, and receive product orders.
    • Food service includes creemees, ice cream cones, shakes, smoothies and other novelties. 

    Essential Qualifications and Competencies:

    • Must be organized and able to multi-task
    • Great conversation skills. This is a very busy guest area and you will be expected to engage with guests of all ages.
    • Must be honest beyond reproach
    • Exceptional customer service skills are required
    • Minimum of high school diploma
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Must be willing and able to pass a background check
    View Job Description
  • Harbor Store Associate/Part Time

    Retail
    Recreation/Retail

    Apply Now

    Harbor Store Associate / Part Time

    This is a seasonal, non-exempt position. Basin Harbor’s season runs from April/May through the end of October.  Hours for this position vary as needed, The Harbor Store is open from 9:00 am-5 pm from June through Labor Day with July and August being the busiest times.  Flexible schedule is a must.  Limited pre-season hours may be available. This position is not eligible for on-site housing.

    Summary:

    The Harbor Store is a convenient retail shop that is located near the waterfront.  We offer grab & go foods, candy, scooped and soft-serve ice cream (creemees.) We sell bottled and canned beer & wine, non-alcoholic beverages, and a selection of toys and small items. This is a very busy guest area and you will be expected to provide exceptional service and information to guests of all ages.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • May occaesponsible for opening and closing the shop daily, including balancing the receipts and creating a float.
    • Maintain a clean shop, arrange displays, and present the merchandise to attract sales and enhance the appearance of the shop and the Basin Harbor property.
    • Promote sales by using suggestive selling techniques. Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales.
    • Protect assets against losses and shoplifting.
    • Handle all cash transactions accurately. Follow proper procedures for credit card and room charge transactions and obtain proper identification and department information for all associate discounts. Adhere to the hotel cash handling policies. Practice proper register operation procedures.
    • Maintain communication with Guest Services Manager in order to keep abreast of all shop related problems, customer requests and fast moving items to maximize sales and guest satisfaction.
    • Perform any other job related duties as assigned.
    • Inventory weekly, reporting to the Guest Services Manager, and receive product orders.
    • Food service includes creemees, ice cream cones, shakes, smoothies and other novelties. 

    Essential Qualifications and Competencies:

    • Must be organized and able to multi-task
    • Great conversation skills. This is a very busy guest area and you will be expected to engage with guests of all ages.
    • Must be honest beyond reproach
    • Exceptional customer service skills are required
    • Minimum of high school diploma
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Must be willing and able to pass a background check

    Job Categories: Recreation/Retail

     

    View Job Description
  • Kids Camp Supervisor

    Recreation Department
    Recreation/Retail

    Apply Now

    Kids Camp Supervisor  

    Department: Recreation  

    Reports to: Recreation Director 

    This is a full time, seasonal, non-exempt position. Our kids camp operates from Mid June through Labor Day. 

    Summary:

    The ideal candidate will possess a passion for working with children and providing creative programming. Candidate will work in unison with the Recreation Director to offer a diverse selection of activities for our kids camp. Basin Harbor kids camp has a long history of providing timeless memories and lifelong friendships. This dynamic program is designed for children ages 3-17 and encompasses morning, afternoon and evening programming. The position will require flexible work hours and season-long availability.  

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties: 

    • Continuously create new activities and program ideas for kids. 
    • Designs and organizes a planned schedule of daily activities for the children on the resort. 
    • Must be acquainted with hotel services, locations and be able to give information to interested guests and employees. 
    • Must work closely with other departments, i.e.: Conference Services, Guest Services, Transportation, Reservations, Food and Beverage.  Must be able to have excellent communication in the above areas.  
    • Maintain a safe environment for children and guests at the Resort. 
    • Provide backup to the director for program and supervision of staff.  
    • Other duties may be assigned.

    Qualifications: 

    • Minimum of 2-3 year experience in a camp or similar setting. Must have previous experience in a supervisory role.
    • Supervisory Responsibilities:  
      • Works with Recreation Director to manage a staff of 15-20 for the Kids Program, carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, assigning, and directing work; addressing complaints and resolving problems. 

     

     

    View Job Description
  • Programming Assistant

    Programming
    Recreation/Retail

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    Programming Assistant 

    This is a seasonal, non-exempt position. Our season runs from May through the end of October.

    Department: Programming 
    Reports to: Recreation Director 
     

    Summary:

    Are you: Extroverted? Energetic? Passionate about fun? Basin Harbor is seeking a 2019 Programming Assistant. The Programming Assistant is a full-time seasonal position.  

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:
    The Programming Assistant will lead a variety of instructional workshops for our guests. We offer a wide variety of programming like paint-n-sip, quick pickle, DIY Bath Scrubs, etc. The Programming Assistant will work with the Activity Assistant to generate excitement about the Pool Party, provide programming such as soccer and knockerball, as well as leading hikes or kayak treks. We can tailor our programming to your skills!   

    Qualifications/Essential Skills: 

    • Being flexible and proactive 
    • Being able to engage guests
    • Strong verbal and written communication skills 
    • Being enthusiastic, friendly and engaging 
    • Experience leading, guiding or teaching people of many ages and physical skill levels.
    • Interest in entertaining, with a particular area of interest or expertise (i.e. music, art, comedy, crafts, etc.)
    • Comfortable working with children.
    • CPR, First Aid, Lifeguard certification a plus
    • Basic knowledge about the outdoors and the local landscape is a plus.

     

    Candidate will occasionally assist at special events. The Programming Assistant and Activities Assistant will work together on a daily basis. Both positions will report to the Recreation Director. 

    The ideal candidate will possess interest and enthusiasm about creativity, teaching, and recreation. 5-10 hours per week will be spent leading and encouraging guests to participate in our programming. Flexible hours are a must, including availability on most evenings. 

    This position is a leader, instructor, and ambassador of all things active and outdoors at Basin Harbor. 

    In the Interests and Knowledge section of the job application, please expand on your experience and any special skills related to fitness, nature, writing, etc.

     
     

     

    View Job Description
  • Recreation Counselor

    Recreation Department
    Recreation/Retail

    Apply Now

     Recreation Counselor


    Department: Recreation Department
    Reports to: Recreation Director

    This is a full time, seasonal, non-exempt position. Our Kids Camp operates from June through the beginning of September.

    Summary:

    Responsible for the proper supervision of a group of children while providing them with a wide range of indoor and outdoor activities. Position requires the candidate to maintain a high level of energy and enthusiasm. Must interact positively and professionally with both children and parents at all times.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities/Duties:

    • Responsible for supervising indoor and outdoor activities
    • Interact with and engage children
    • Must attend all trainings
    • Other duties as assigned

    Qualifications:

    • Must enjoy working with young children
    • Must be highly motivated with a positive attitude and good work ethic
    • Exhibit characteristics of leadership, responsibility, patience and maturity while maintaining a creative and fun atmosphere CPR/First aid certification preferred
    • Must be a strong swimmer
    • Evenings and weekends required
    • Must be able to adapt to changes in a fast-paced, dynamic, and sometimes intense work environment;
    • Must be willing and able to pass a background check.
    View Job Description
  • Waterfront Concierge

    Waterfront
    Recreation/Retail

    Apply Now

    Waterfront Concierge

    This is a seasonal, non-exempt position. Our season runs from April/May through the end of October.  Dates and hours may vary based upon the season and business needs

    Summary:

    The Waterfront Concierge is primarily responsible for the care, comfort and happiness of the guests visiting the waterfront. Secondary, the Waterfront Concierge will provide coverage for Harbor Office Clerk.

    Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

    Responsibilities and Duties:

    • Insuring that all guests properly sign into the waterfront
    • Issuing towels to guests
    • Administering the complimentary fishing equipment
    • Issuing PFDs when required,
    • Issue paddles and other necessary equipment from the storage building
    • Helping guests with any questions or requirements that they might have

    The concierge is responsible for the overall condition of the beach area including, but not limited to, the sandy areas, all seating areas and the toys and equipment provided for the guests use. During times when there are only a few guests, this position may be assigned other tasks by the Harbor Master as he/she sees fit. This position will also cover off days/hours of the Harbor Office Clerk position.

    Essential Qualifications and Competencies:

    • Experience water skiing, kayaking, sailing, fishing desired.
    • Experience working in a full-service resort desired.
    • Excellent communication and customer service skills are essential.
    • Demonstrated ability to multi-task in a high-pressure work environment and work well in multi-disciplinary teams.
    • Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
    • Must be willing and able to pass a background check
    View Job Description

How to Apply

Please complete our on-line application.  We’re so glad that you have considered joining our team this season.


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