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Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

Each location will be specified in the Job Description and we have four properties currently open: Russian River, Yosemite, Cape Cod, and Joshua Tree. BaseCamp positions are located in Santa Barbara, CA unless eligible for WFH, Remote/Flexible. 

AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations – we call it Outdoor Hospitality.

Sound good? We'd love to hear from you. Be sure to attach both a resume and a cover letter telling us about your relevant experience and salary requirements. Please Note: Resumes submitted without a cover letter will be crumpled up and used as campfire kindling.

  • Assistant General Manager

    Management
    AutoCamp Cape Cod
    1. Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    AutoCamp Cape Cod is seeking an Assistant General Manager to be responsible for managing the day-to-day operations of the property, with a specific focus on Front Desk, Housekeeping and the Retail Shop.  This role supports and guides all associates with policies, standards, procedures and regulations, and works to ensure that all team members are working to deliver an exceptional guest experience and operational efficiency.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.

    Sound good? We’d love to hear from you.  Be sure to attach both a resume and a cover letter telling us about your relevant experience and your base salary expectations. Resumes without a cover letter will be crumpled up and used as campfire kindling. 

    Requirements

    ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Responsible for supporting the General Manager in ensuring that daily operations are smooth and efficient while maintaining a focus on guest and associate satisfaction.
    • Lead by example: provide high-quality service and uncompromising hospitality towards all customers and associates.
    • Manage a multi-cultural team and lead in a manner that embraces diversity.
    • Oversee the housekeeping supervisor and housekeeping team.
    • Play a lead role in managing the PMS and associated technological systems.
    • Oversee the Retail shop, responsible for insuring front office team properly stocks and sets the retail area.
    • Interview and hire associates, then, train and develop for technical, hospitality, communication, management, and organizational skills. Guide all associates towards success as it relates customer satisfaction, property business and financial goals.
    • Keep associates informed about daily operations and events.
    • Ensure associates are properly logging time in and out, entering PTO hours, and following meal period break law. Troubleshoot discrepancies from previous shifts and make corrections as needed.
    • Monitor associate performance, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewards.
    • Support General Manager with Human Resource issues. Manage disciplinary issues with discretion, confidence and in a compassionate manner.
    • Lead departments in the achievement of financial/business goals and expectations in accordance with the operating budget; monitoring progress monthly and implementing controls for expense management.
    • Ensure that Autocamp standards, operating procedures and policies are in place and followed.
    • Be knowledgeable of all emergency plans and safety practices and know how to act upon them.
    • Report any unusual occurrences immediately to the general manager. Complete and submit compliance related reports and forms as needed.
    • Develop and implement plans that continually improve upon guest satisfaction and associate performance. Respond and follow up on assigned customer care issues.
    • Create memorable check in and check out experiences for guests to encourage repeat visits.
    • Communicate with department leads and supervisors about daily audits and controls so all are informed about proper procedures.
    • Balance all daily transactions and transmit figures to corporate headquarters.
    • Know the facilities and hours of operation of the property.
    • Be familiar with sales strategies; communicate daily with sales coordinator.
    • Performs any other duties as requested by General Manager.
    • Responsible for supporting the General Manager in the oversight of department supervisors and associates.

    DESIRED SKILLS AND EXPERIENCE

    • Minimum of two years equivalent experience in an upscale hospitality environment.
    • Previous experience with hotel PMS and POS systems.
    • Working knowledge of Cloud Based Applications; knowledge of Google Suite products preferred.

    EDUCATIONAL REQUIREMENTS AND PREFERENCES

    • Bachelor's degree (B. A.) from four-year college or university preferred.

    THE RIGHT PERSON WILL….

    • Comfortable working with a wide variety of guests and employees, and able to negotiate through difficult situations
    • Strong management and relational skills
    • Thoroughness and an Attention to Detail
    • Excellent and Attentive Customer Service
    • Must be able to stand often and regularly walk around the property, including up and down stairs.
    • Must be able to occasionally help others with lifting objects up to 50 pounds.
    • Must be comfortable in and enjoy working in the outdoors. You also must be able to hear well enough to communicate on the phone and in person; and see well enough to work on a computer, read reports and drive. 
    • Must be a MacGyver, and able to find solutions when issues arise.

     

  • Groundskeeper

    Maintenance
    AutoCamp Cape Cod

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    AutoCamp is seeking a Groundskeeper, which is responsible for the installation of plants and plant material on the property. The person in this role works to meet AutoCamp's standards regarding the well-maintained look of the landscaped grounds by performing tasks that care for the grounds, amenities and overall appeal of the property.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality. 

    Sound good? We’d love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.

    Requirements

    ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Takes pride in the property. Aesthetic appeal and attention to detail is important, make sure the property looks its’ best.
    • Walks about the property throughout the day to remove matter out of place, debris, and pet droppings to ensure the property is neat and tidy.  
    • Transfers matter out of place and trash to dumpster or storage area as applicable, and helps to keep the storage areas clean.
    • Assists with unloading of work trucks and delivery trucks.
    • Assists with site setup and management of plants and plant materials.
    • Complies with company safety policy at all times. Uses tools in accordance to company safety policy.
    • Informs Management of any observed hazards or potentially dangerous situation for guests, clients, and coworkers.  
    • Practices proper safety techniques in accordance with Autocamp’s standards and procedures by immediately reporting any mechanical or electrical equipment malfunctions, guest, client, and/or co-worker injuries or accidents, or other safety issues to Management.
    • Identifies areas for improvement and offers suggestions for improvement.  
    • Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients, and co-workers.
    • Assists guests with questions and requests.
    • Represents the Autocamp in a professional and courteous manner, pay attention to the details in your personal appearance and grooming.
    • Learns how to carry out hotel emergency procedures.
    • Performs any other duties as requested by management. 

     

    DESIRED SKILLS AND EXPERIENCE

    • Prior experience in garden/nursery/farm work.

    EDUCATIONAL REQUIREMENTS AND PREFERENCES

    • No prior experience or training necessary

    THE RIGHT PERSON WILL….

    • Must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, and mechanical equipment; and able to operate such equipment.
    • Ability to follow through on assigned tasks and projects.
    • Ability to solve practical problems and know how to navigate ambiguous situations where standards have not been established.
    • Regularly works outdoors, in all seasons and all-weather conditions
    • Regularly works with plants, plant materials, tools and mechanical equipment.
    • Must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
    • Must also have the ability to speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs independently and 50 lbs with assistance. Finger dexterity is necessary. 

     

  • Maintenance Supervisor

    Management
    AutoCamp Joshua Tree

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    AutoCamp is seeking a Maintenance Lead to oversee property maintenance of grounds, building facilities and guest accommodations. The Maintenance Lead is responsible for daily upkeep, preventive maintenance, small repairs and tasks, special projects, and communicating larger maintenance needs to the General Manager.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.

    Sound good? We’d love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.

    Requirements

    ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Lead by example: provide high-quality service and uncompromising hospitality towards all customers and Associates.
    • Manage a multi-cultural team and lead in a manner that embraces diversity.
    • Guide maintenance Associates towards success as it relates to safe working practices, customer satisfaction, and property business. Will need to provide direction, establish priorities, assign tasks and coordinate work projects for Associates.
    • Keep Associates informed about daily operations and events.
    • Ensure Associates are properly logging time in and out, entering PTO hours, and following meal period break law. Troubleshoot discrepancies from previous shifts and make corrections as needed.
    • Monitor Associate performance and safety practices. Providing supervision and professional development, scheduling, conducting counseling and evaluations, and delivering recognition and rewards.
    • Ensure all Maintenance Associates and Groundskeepers have a strong working understanding of safe work practices.
    • Guarantee adherence to Autocamp’s standards, as well as relevant Federal, State, and Local codes. Ensures property is being operated in a safe and effective manner by all maintenance Associates and contractors.
    • Ensure all safety programs, measures and testing protocols are properly set-up, maintained and operational.
    • Work with the General Manager to ensure that all safety records and test certificates/ licenses are kept up-to-date.
    • Guides and adhere to all safety practices in accordance to the Occupational Safety and Health Administration (OSHA) guidelines.
    • Practice safe chemical handling as prescribed in Material Safety and Data Sheets (MSDS).
    • Carry out a diversity of skilled activities involving the repair, maintenance and upkeep of trailers, cabins, tents, facilities and equipment; assigns work and monitors maintenance Associates work in order to achieve the completion according to standards.
    • Work with maintenance Associates to carry out diverse heating, plumbing, and refrigeration maintenance and repair related tasks.
    • Ensure the proper operation and maintenance of all mechanical and electrical equipment which can be varied; such as hand and power tools, drill presses, saws, appliances and more.
    • Keep all maintenance tools and equipment clean, secure, and in good operating condition.
    • Troubleshoot what is needed to perform repairs; such as replacing or repairing fans, heating systems, keyless entry systems, refrigeration, plumbing, lighting circuits, as well as audio visual equipment.
    • Identify and recommend improvements to the General Manager where and when needed.
    • Create estimates for labor costs and items needed to complete work orders; acquire competitive pricing for supplies, equipment and contractors that may be required to complete the job.
    • Produce and deliver reports of maintenance issues and problems as they arise.
    • Ensures that all records of maintenance and testing results are being kept up-to-date.
    • Create and maintain a planned preventative maintenance system for hotel furniture, fixtures, and equipment (FF&E)
    • Allocate duties to appropriate team members and contractors.
    • Ensure grounds and structures are clean, organized and presentable at all times.
    • Ensure the maintenance workshop and storage rooms are clean, organized and secured at all times.
    • Partner with management to ensure the best possible experience for each guest, in accordance to Autocamp’s standards and guidelines.
    • Maintain a clean and well groomed appearance.
    • Wear maintenance uniform and name tag while working on the property.
    • Complete daily tasks and assignments provided by the management.
    • Complete maintenance requests within 24 hours.
    • Carry out preventive maintenance program on a regular and timely basis.
    • Be available to respond to maintenance emergencies on a 24 hour call basis.
    • Performs any other duties as requested by the General Manager.
    • Performs snow removal on property (where applicable)

     

    DESIRED SKILLS AND EXPERIENCE

    • A working knowledge of heating, carpentry, electric and plumbing skills.
    • Knowledgeable and experienced in the use of a diverse set of tools, appliances and equipment.
    • Strong comprehension of, and ability, to interpret sketches, blueprints, shop drawings, and work orders to Associates.
    • Strong management and relational skills
    • Prior hospitality or multifamily maintenance experience is preferred
    • Hydraulics License a plus

    EDUCATIONAL REQUIREMENTS AND PREFERENCES

    • A High School Diploma or G.E.D certificate is required
    • Four or more years of progressive and practical experience in at least one or more of the skilled trades is required
    • Four-year college degree is preferred

    THE RIGHT PERSON WILL….

    • Ability to accomplish a diversity tasks that relate to the repair and maintenance of structures, tools, equipment, appliances and grounds.
    • Skilled in prioritizing assigned duties and evaluating the work of the maintenance team.
    • Excellent and effective leadership skills that guides Associates in successfully carrying out a variety of duties associated with maintenance, buildings, grounds keeping and safety practices.
    • Able to understand regulation codes and safety practices and communicate these effectively to Associates and management.
    • Ability to solve practical problems and know how to navigate ambiguous situations where standards have not been established.
    • Thoroughness and an Attention to Detail
    • Excellent and Attentive Customer Service
    • Comfortable regularly work outdoors, in all seasons and all-weather conditions
    • Comfortable regularly work with mechanical and electrical equipment.
    • Able to work a regular schedule which may include weekends, holidays and occasional overtime. 24-hour emergency on-call availability will also be required
    • Must be a MacGyver, and able to find solutions when issues arise.
  • Guest Experience Associate

    Operations
    AutoCamp Yosemite, AutoCamp Cape Cod, and AutoCamp Joshua Tree

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure. 

    AutoCamp is seeking a Guest Experience Associate to greet and welcome guests to AutoCamp and helps to make them feel comfortable in the environment. The person in this position will check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to ensure total customer satisfaction.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality. 

    Sound good? We’d love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.
     

    Requirements

    ESSENTIAL RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

    • Greet and welcome guests by speaking in a warm, friendly and courteous manner.
    • Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
    • Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance to AutoCamp’s policies.
    • Collect and distributes messages for guests.
    • Pre-register, block and take same day reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
    • Resolve guest complaints and assists with inquiries that relate to AutoCamp’s services, events, directions, local attractions, etc.
    • Assist in solving billing discrepancies.
    • Perform cancellations according to procedures.
    • Perform any other duties as requested by Supervisor.

    DESIRED SKILLS AND EXPERIENCE

    • Ability and comfort in working with cloud based applications; knowledge of Google Suite products preferred.
    • Strong relational skills.

    EDUCATIONAL REQUIREMENTS AND PREFERENCES 

    • Required: customer service background.
    • Preferred: college degree in hospitality, business administration or similar.

    THE RIGHT PERSON WILL...

    • Be well groomed and have a keen sense of style and an appreciation for good design.
    • Practice thoroughness and an attention to detail.
    • Possess excellent and attentive customer service.
    • Be like a MacGyver, and able to find solutions when issues arise.
  • Guest Experience Associate, Seasonal

    Operations
    AutoCamp Yosemite and AutoCamp Joshua Tree

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure. 

    AutoCamp is seeking a Seasonal Guest Experience Associate to greet and welcome guests to AutoCamp and helps to make them feel comfortable in the environment. The person in this position will check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to ensure total customer satisfaction.  This is a Seasonal role with hours through the Summer season.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality. 

    Sound good? We’d love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.
     

    Requirements

    ESSENTIAL RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

    • Greet and welcome guests by speaking in a warm, friendly and courteous manner.
    • Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
    • Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance to AutoCamp’s policies.
    • Collect and distributes messages for guests.
    • Pre-register, block and take same day reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
    • Resolve guest complaints and assists with inquiries that relate to AutoCamp’s services, events, directions, local attractions, etc.
    • Assist in solving billing discrepancies.
    • Perform cancellations according to procedures.
    • Perform any other duties as requested by Supervisor.

    DESIRED SKILLS AND EXPERIENCE

    • Ability and comfort in working with cloud based applications; knowledge of Google Suite products preferred.
    • Strong relational skills.

    EDUCATIONAL REQUIREMENTS AND PREFERENCES 

    • Required: customer service background.
    • Preferred: college degree in hospitality, business administration or similar.

    THE RIGHT PERSON WILL...

    • Be well groomed and have a keen sense of style and an appreciation for good design.
    • Practice thoroughness and an attention to detail.
    • Possess excellent and attentive customer service.
    • Be like a MacGyver, and able to find solutions when issues arise.
  • Housekeeping Inspector

    Operations
    AutoCamp Cape Cod and AutoCamp Joshua Tree

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    AutoCamp is seeking a Housekeeper to help inspect and maintain the cleanliness and organization of all guest accommodations (trailers, tents and cabins) according to Autocamp’s standards as they relate to luxury camping.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.

    Sound good? We’d love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.

    Requirements

    ESSENTIAL RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

    • Thoroughly all assigned rooms according to guidelines and highest standards of cleanliness; including dusting, mopping, cleaning windows, making beds, removing trash, and scouring bathrooms and kitchens.
    • Straightens kitchen, bathroom, bedroom and furniture items.
    • Dusts, polishes and removes marks from walls, counters, and furnishings.
    • Sweeps, mops and cares for floors.
    • Replaces guest amenities and supplies, and maintains the inventory of every item replaced in guest-rooms.
    • Communicates the status of cleaned rooms to Housekeeping Supervisor.
    • Reports all lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
    • Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
    • Reports exceptional and/or unusual circumstances, such as no luggage in a check out room, damage in the rooms, etc. to the Housekeeping Supervisor.
    • Uses designated cleaning products properly and safely.
    • Follows proper handling procedures for dirty rags/linens.
    • Restocks and maintains housekeeping cart.
    • Follows proper key code control procedures.
    • Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients and co-workers.
    • Assists guests with questions and requests.
    • Represents Autocamp in a professional and courteous manner; pay attention to the details in your personal appearance and grooming.
    • Learns how to carry out property emergency procedures.
    • Ability to work flexible hours including evenings, weekends, and holidays.
    • Performs any other duties as requested by management.

    DESIRED SKILLS AND EXPERIENCE

    • Able to arrive for assigned shifts on time.
    • Must have an understanding of how to properly use assigned cleaning equipment and products.
    • Knowledge of proper cleaning product handling and safety procedures.
    • Able to solve practical problems and knows how to navigate ambiguous situations where standards have not been established.
    • Able to operate cleaning equipment such as a vacuum cleaner.

    EDUCATIONAL REQUIREMENTS AND PREFERENCES

    • Preferred: High school diploma or GED certificate.
    • Preferred: Prior experience working as a hotel housekeeper.

    THE RIGHT PERSON WILL...

    • Posses thoroughness and an attention to detail.
    • Have excellent and attentive customer service.
    • Feel comfortable working outdoors, in all seasons and all weather conditions.
  • Night Auditor, Part Time

    Operations
    AutoCamp Yosemite

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    AutoCamp is seeking a Front Desk Night Auditor to be responsible for front desk duties during the overnight shift and completing audit procedures on a nightly basis.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.

    Sound good? We’d love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.

    Requirements

    ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

    • Greet and welcome guests by speaking in a warm, friendly and courteous manner.
    • Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
    • Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance to Autocamp’s policies.
    • Collect and distributes messages for guests.
    • Pre-register, block and take reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
    • Resolve guest complaints and assists with inquiries that relate to Autocamp’s services, events, directions, local attractions, etc.
    • Assist in solving billing discrepancies.
    • Perform cancellations according to procedures.
    • Follow through and complete Supervisor’s checklist by end of shift.
    • Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or supervisor.
    • Attend department meetings.
    • Perform any other duties as requested by Supervisor.

    DESIRED SKILLS AND EXPERIENCE

    •       Ability and Comfort in Working with Cloud Based Applications
    •       Preferred: Knowledge of Google Suite products.
    •       Preferred: Customer service background.

    EDUCATIONAL REQUIREMENTS AND PREFERENCES

    • No educational requirement.
    • Preferred: College degree in hospitality, business administration or similar.

    THE RIGHT PERSON WILL….

    •       Be able to work weekends
    •       Strong Relational Skills
    •       Thoroughness and an Attention to Detail
    •       Excellent and Attentive Customer Service
    •      Must be a MacGyver, and able to find solutions when issues arise. 

     

  • Groundskeeper, Seasonal

    Maintenance
    AutoCamp Yosemite

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    AutoCamp is seeking a Groundskeeper, which is responsible for the installation and maintenance of plants, trees, landscaped beds, lawns, and drives across the property. The person in this role works to meet AutoCamp's standards regarding the well-maintained look of the landscaped grounds by performing tasks that care for the grounds, irrigation lines, pathways, way-finding, amenities and overall appeal of the property.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality. 

    Sound good? We’d love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.

    Requirements

    ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Takes pride in the property. Aesthetic appeal and attention to detail is important, make sure the property looks its’ best.
    • Walks about the property throughout the day to remove matter out of place, debris, and pet droppings to ensure the property is neat and tidy.  
    • Transfers matter out of place and trash to dumpster or storage area as applicable, and helps to keep the storage areas clean.
    • Assists with unloading of work trucks and delivery trucks.
    • Assists with site setup and management of plants and plant materials.
    • Complies with company safety policy at all times. Uses tools in accordance to company safety policy.
    • Informs Management of any observed hazards or potentially dangerous situation for guests, clients, and coworkers.  
    • Practices proper safety techniques in accordance with AutoCamp’s standards and procedures by immediately reporting any mechanical or electrical equipment malfunctions, guest, client, and/or co-worker injuries or accidents, or other safety issues to Management.
    • Identifies areas for improvement and offers suggestions for improvement.  
    • Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients, and co-workers.
    • Assists guests with questions and requests.
    • Represents the AutoCamp in a professional and courteous manner, pay attention to the details in your personal appearance and grooming.
    • Learns how to carry out hotel emergency and safety procedures.
    • Performs any other duties as requested by management, including general maintenance support when needed. 

    DESIRED SKILLS AND EXPERIENCE

    • Prior experience in garden/nursery/farm work.

    EDUCATIONAL REQUIREMENTS AND PREFERENCES

    • No prior experience or training necessary

    THE RIGHT PERSON WILL….

    • Must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, and mechanical equipment; and able to operate such equipment.
    • Ability to follow through on assigned tasks and projects.
    • Ability to solve practical problems and know how to navigate ambiguous situations where standards have not been established.
    • Regularly works outdoors, in all seasons and all-weather conditions
    • Regularly works with plants, plant materials, tools and mechanical equipment.
    • Must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
    • Must also have the ability to speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs independently and 50 lbs with assistance. Finger dexterity is necessary. 

     

  • Operations Staff Accountant

    Finance
    Santa Barbara BaseCamp

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    The Operations Staff Accountant plays a key role in supporting the business operation, clerical, and administration functions with the BaseCamp Support team. This position provides data entry support for all departments. Please note that while this is currently a remote position, there is a strong preference for someone located within (or willing to relocate to) 120 miles from Santa Barbara, CA.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations – we call it Outdoor Hospitality.

    Sound good? We'd love to hear from you. Be sure to attach both a resume and a cover letter telling us about your relevant experience and salary requirements. Please Note: Resumes submitted without a cover letter will be crumpled up and used as campfire kindling.

     

    Essential Functions

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Manage new vendor set up and updates.
    • Enter all invoices for BaseCamp Departments.
    • Enter all purchase orders and project commitments for projects in development.
    • Convert all project accounting purchase orders to invoices as received.
    • Coordinate between departments to obtain & process required invoices for month end close.
    • Work independently and within a team on special non-recurring and ongoing projects. Acts as project manager for special projects, at the request of the senior staff, which may include: planning and coordinating multiple tasks and documents, disseminating information and coordinating direct communications.

    Operations Reporting:

    • Prepare daily Income audit for AutoCamp properties.
    • Validate accuracy of data from property management system (PMS) and Point of sale systems (POS) to ensure revenues, taxes and other receipts are properly matched to settlements and payments.
    • Review and ensure transactions and balances of relevant deposit, gift card, and In-house guest ledgers balance.
    • Verify bank deposits for all deposit sources (credit cards, cash, and other receipts).
    • Verify accuracy of related statistical data.
    • Transfer income audit data to Management Reporting (Broadvine) and Enterprise Accounting (Intacct) systems.
    • Validate and Post Journalized data to Intacct.
    • Validate daily information is transferred to Broadvine.
    • Validate congruency key balances between Broadvine and Intacct.
    • Transfer Daily Labour cost and productivity statistics from timekeeping system (Paylocity) to Broadvine.
    • Validate accuracy and completeness of data.
    • Perform bi-weekly variance analysis to actual payroll to ensure final accuracy.
    • Prepare any ad-hoc reporting as requested by Management.

    Requirements

    Competencies

    • Ability to work independently with minimal supervision.
    • Ability and comfort in working with cloud based applications; knowledge of Google Suite products preferred.
    • Basic skill level (or better) with spreadsheet software (Excel, Google Sheets, etc).
    • Strong relational skills.
    • Thoroughness and attention to detail.
    • Excellent and attentive customer service.
    • Must be a MacGyver, and able to find solutions when issues arise.
    • Passion for the great outdoors and hospitality.

    Required Education and Experience

    • Prior accounting experience.

     

  • Houseperson

    Operations
    AutoCamp Cape Cod and AutoCamp Joshua Tree

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    The role of the Houseperson is to support the Housekeeping team while ensuring the cleanliness of our property and delighting our guests.  Housepersons are responsible for caring for public areas, delivery of stock, storage organization and responding to guest requests.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.

    Sound good? We’d love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.

    Requirements

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Restocks and maintains all public areas throughout the day/night.
    • Is responsible for all guest requests, such as linen deliveries, luggage transport, and some maintenance issues on day/night shift.
    • Responsible for all deliveries of product for housekeeping
    • Thoroughly cleans all assigned rooms according to guidelines and highest standards of cleanliness; including  dusting, mopping, cleaning windows, making beds, removing trash, and scouring bathrooms and kitchens.
    • Straightens kitchen, bathroom, bedroom and furniture items.
    • Dusts, polishes and removes marks from walls, counters, and furnishings.
    • Sweeps, mops and cares for floors.
    • Replaces guest amenities and supplies, and maintains the inventory of every item replaced in guestrooms.
    • Communicates the status of cleaned rooms to Housekeeping Supervisor.
    • Reports all lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
    • Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
    • Reports exceptional and/or unusual circumstances, such as no luggage in a check out room,  damage in the rooms, etc. to the Housekeeping Supervisor.
    • Uses designated cleaning products properly and safely.
    • Follows proper handling procedures for dirty rags/linens.
    • Restocks and maintains housekeeping cart.
    • Restocks and maintains all chemicals, paper products, and linen.
    • Follows proper key code control procedures.
    • Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients and co-workers.
    • Assists guests with questions and requests.
    • Represents Autocamp in a professional and courteous manner; pay attention to the details in your personal appearance and grooming.
    • Learns how to carry out property emergency procedures.
    • Ability to work flexible hours including evenings, weekends, and holidays.
    • Performs any other duties as requested by management.

    Qualified candidates will have:

    • A passion for the great outdoors.
    • Ability to arrive for assigned shifts on time.
    • An understanding of how to properly use assigned cleaning equipment and products.
    • Knowledge of proper cleaning product handling and safety procedures.
    • Ability to solve practical problems and know how to navigate ambiguous situations where standards have not been established.
    • Able to operate cleaning equipment such as a vacuum cleaner.
    • Thoroughness and an attention to detail.
    • Excellent and attentive customer service.
  • Operations Accounting Manager

    Finance
    Santa Barbara BaseCamp

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    Develops and maintains internal and external policies and procedures for the Finance & Accounting department and provides associated training. Audits and processes revenue related transactions and manages reporting software. Manages integrations with accounting software. Please note that while this is currently a remote position, there is a strong preference for someone located within (or willing to relocate to) 120 miles from Santa Barbara, CA.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.

    Sound good? We’d love to hear from you. Be sure to attach both a resume and a cover letter telling us about your relevant experience and salary requirements. Please Note: Resumes submitted without a cover letter will be crumpled up and used as campfire kindling.

    Essential Functions:

    Financial Reporting:

    • Prepare financial statement preparation and distribution for all internal and external users.
    • Ensure accounting process is in compliance with Generally accepted Accounting Principles (GAAP)
    • Ensures that company financial records are maintained in compliance with company policies. Responsible for reviewing monthly/quarterly account reconciliations and other documents to ensure this compliance.
    • Manage Intercompany transaction reporting and reconciliations.
    • Accountable for ensuring that policies and procedures (internal controls) are in place to provide reasonable assurance that the company assets are protected.
    • Manage the preparation of the Property annual budgets
    • Manage the budget process and educate department heads.
    • Upload and maintain budgets in Intacct.
    • Investigate and document fluctuations in budget to actual variance analysis

     

    Capital Project Reporting:

    • Manage Project Reports for Capital and Renovation projects .
    • Capital and Renovation projects subject matter expert.

    Training:

    • Provide all new hire training for Intacct
    • Provide all new hire training for Divvy
    • Create and maintain all necessary training documents and departmental SOPs
    • Coding subject matter expert

    Project Manager of Integrations:

    • Manage all finance and accounting related aspects of new software integrations.
    • Ensure finance and accounting interests are represented as integrations occur.

    Month End Close:

    • Process month end adjustments of COGS for operating and marketing related complimentary items.
    • Record journal entries for group payments and intercompany transfers.
    • Assist with bank and credit card reconciliations and transaction research.
    • Prepare Monthly Fee Calculations and invoices.
    • Marketing Fee
    • Procurement Fee
    • Accounting Fee
    • Management Fee
    • Assist operations management team with monthly financial reporting and budget variance analysis.

    Other

    • Process outgoing wires.
    • Cultural Ambassador.
    • Special Projects as needed.

    Requirements

    Competencies

    • A passion for the great outdoors.
    • Be a MacGyver - an ability to resolve issues and come up with creative solutions using limited resources.
    • Principles and practices of financial accounting.
    • Advanced principles in hospitality management
    • Advanced principles of arithmetic (percentages, fractions, and decimals).
    • Theory, practices, principles and terminology common to accounting and investments.
    • Computer applications including word processing, spreadsheets and databases.
    • Principles of business letter writing and basic report preparation.
    • Basic auditing principles.
    • Modern office methods, procedures and computer applications.

    Required Education and Experience

    • Bachelor’s degree in hospitality or related studies and/or accounting and finance.
    • Two years’ experience in hospitality preferably front office and night audit or accounting.
    • Non degree applicants with 5 years hospitality accounting experience will also be considered.
  • Housekeeper

    Operations
    AutoCamp Yosemite, AutoCamp Russian River, and AutoCamp Cape Cod

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    AutoCamp is seeking a Housekeeper to help maintain the cleanliness and organization of all guest accommodations (Airstreams, Luxury Tents, X-Suites and Cabins) according to Autocamp’s standards as they relate to luxury camping.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.

    Sound good? We’d love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.

    Requirements

    ESSENTIAL RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

    • Thoroughly cleans all assigned rooms according to guidelines and highest standards of cleanliness; including  dusting, mopping, cleaning windows, making beds, removing trash, and scouring bathrooms and kitchens.
    • Straightens kitchen, bathroom, bedroom and furniture items.
    • Dusts, polishes and removes marks from walls, counters, and furnishings.
    • Sweeps, mops and cares for floors.
    • Replaces guest amenities and supplies, and maintains the inventory of every item replaced in guest-rooms.
    • Communicates the status of cleaned rooms to Housekeeping Supervisor.
    • Reports all lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
    • Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
    • Reports exceptional and/or unusual circumstances, such as no luggage in a check out room,  damage in the rooms, etc. to the Housekeeping Supervisor.
    • Uses designated cleaning products properly and safely.
    • Follows proper handling procedures for dirty rags/linens.
    • Restocks and maintains housekeeping cart.
    • Follows proper key code control procedures.
    • Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients and co-workers.
    • Assists guests with questions and requests.
    • Represents Autocamp in a professional and courteous manner; pay attention to the details in your personal appearance and grooming.
    • Learns how to carry out property emergency procedures.
    • Ability to work flexible hours including evenings, weekends, and holidays.
    • Performs any other duties as requested by management.

    DESIRED SKILLS AND EXPERIENCE

    • Able to arrive for assigned shifts on time.
    • Must have an understanding of how to properly use assigned cleaning equipment and products.
    • Knowledge of proper cleaning product handling and safety procedures.
    • Able to solve practical problems and knows how to navigate ambiguous situations where standards have not been established.
    • Able to operate cleaning equipment such as a vacuum cleaner.

    EDUCATIONAL REQUIREMENTS AND PREFERENCES 

    • Preferred: High school diploma or GED certificate.
    • Preferred: Prior experience working as a hotel housekeeper.

    THE RIGHT PERSON WILL...

    • Posses thoroughness and an attention to detail.
    • Have excellent and attentive customer service.
    • Feel comfortable working outdoors, in all seasons and all weather conditions.

    Apply

  • Maintenance Worker

    Maintenance
    AutoCamp Cape Cod and AutoCamp Joshua Tree

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    AutoCamp is seeking a Maintenance Worker to be responsible for maintenance operations including ongoing maintenance of accommodations mechanical systems, grounds, buildings, tools, appliances and pool/spa maintenance.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality. 

    Sound good? We’d love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.

    Requirements

    ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    •       Understand and practice safety in all work tasks and duties in adherence to Autocamp’s standards, as well as relevant Federal, State, and Local codes. Ensures property is being operated in a safe and effective manner by all team members and contractors.
    •       Understand and carries out safe work practices in accordance to the Occupational Safety and Health Administration (OSHA) guidelines.
    •       Practice safe chemical handling as prescribed in Material Safety and Data Sheets (MSDS).
    •       Support Maintenance Lead to ensure all safety programs, measures and testing protocols are properly set-up, maintained and operational.
    •       Know properties emergency procedures and where all emergency shut-offs are located. Assists hotel guests when necessary in case of an emergency.
    •       Attend monthly Safety Trainings and Emergency Response Trainings.
    •       Perform repairs and preventative maintenance on equipment, structures and appliances per set schedule, and, as requested by Guests, Housekeeping, and Management. Such duties could may consist of heating, plumbing and electrical repairs, and furniture repair/replacement, etc.
    •       Work with maintenance team to care for properties grounds and structures.
    •       Support Maintenance Lead to ensure contractors are fulfilling their contractual requirements.
    •       Monitors the properties systems daily to review and record performance and proper functioning.
    •       Review need for supplies and tools with Maintenance Lead and place orders accordingly.
    •       Provide detailed explanation of work performed on work order forms and other related documents.
    •       Maintain records of all maintenance request work performed.
    •       Assist Maintenance Lead in preparing weekly and monthly reports that identify and track trends in order to anticipate future work projects and costs.
    •       Keep Front Desk and Housekeeping informed of accommodations that are being worked on, so they can be put out of order as needed. Additionally, notify Front Desk and Housekeeping when work is complete.
    •       Provide high-quality service and uncompromising hospitality towards all customers and Associates; act and communicate that is friendly and accommodating with Guests, Clients, Associates, and Management.
    •       Tend to special projects within the allotted time set for each project.
    •       Perform any other duties as requested by Management.

    DESIRED SKILLS AND EXPERIENCE

    •       A working knowledge of heating, carpentry, electric and plumbing skills. Plus, basic computer skills and proper chemical handling.
    •       Knowledgeable and experienced in the use of a diverse set of tools, appliances and equipment.
    •       Skilled in prioritizing assigned duties and supporting team members.

    EDUCATIONAL REQUIREMENTS AND PREFERENCES

    • No educational requirement.
    • Preferred: High school diploma or GED certificate.
    • Preferred: Prior experience in building or hotel maintenance

    THE RIGHT PERSON WILL….

    •       Ability to accomplish a diversity tasks that relate to the repair and maintenance of structures, tools, equipment, appliances and grounds.
    •       Able to communicate effectively and professionally and handle difficult situations and people with diplomacy.
    •       Able understand regulation codes and safety practices.
    •       Ability to solve practical problems and know how to navigate ambiguous situations where standards have not been established.
    •       Able to work with little or no supervision.
    •       Thoroughness and an attention to detail
    •       Comfortable regularly working outdoors, in all seasons and all-weather conditions
    •       Comfortable regularly working with mechanical and electrical equipment
    •      Excellent and attentive customer service

     

  • Guest Experience Supervisor

    Operations
    AutoCamp Joshua Tree and AutoCamp Yosemite

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure. 

    AutoCamp Joshua Tree is seeking a Front Desk Supervisor to direct and supervise Front Desk Associates to ensure that AutoCamp’s guests have an exceptional luxury-oriented outdoor experience, and, to care for associate morale, standards, training and Company profitability. The person in this role will act as the face of AutoCamp by providing guests with a positive first and last impression.

     

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.

     

    Sound good? We’d love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.

    Requirements

    ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

    •           Responsible for overseeing the front desk team and supporting the General Manager in ensuring that daily front desk operations are smooth and efficient while maintaining a focus on guest and associate satisfaction.
    •           Lead by example: provide high-quality service and uncompromising hospitality towards all customers and associates.
    •           Manage a multi-cultural team and lead in a manner that embraces diversity.
    •           Partner with Assistant General Manager in the oversight of the Retail shop, responsible for insuring front office team properly stocks and sets the retail area.
    •           Interview and hire Associates, then train and develop for technical, hospitality, communication, management, and organizational skills. Guide all associates towards success as it relates customer satisfaction, property business and financial goals.
    •           Keep associates informed about daily operations and events.
    •           Coordinates and creates schedules weekly based on the occupancy forecast, schedules are to be approved by Assistant Manager and posted each week.
    •           Ensure associates are properly logging time in and out, entering PTO hours, and following meal period break law. Troubleshoot discrepancies from previous shifts and make corrections as needed.
    •           Monitor associate performance, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewards.
    •           Inform General Manager of Human Resource issues. Manage disciplinary issues with discretion, confidence and in a compassionate manner.
    •           Possess a working knowledge of Property Management System (PMS) and downtime procedures. Keep PMS reports current.
    •           Ensure that Autocamp standards, operating procedures and policies are in place and followed by associates. 
    •         Be knowledgeable of all emergency plans and safety practices and know how to act upon them.
    •           Report any unusual occurrences immediately to the General Manager.
    •           Develop and implement plans that continually improve upon guest satisfaction and associate performance. Respond and follow up on assigned customer care issues.
    •         Create memorable check in and check out experiences for guests to encourage repeat visits.
    •           Ensure all calls, Guest comments, comment cards and Guest surveys are properly recorded and closed. Use reports to analyze Guest problems and work to reduce and resolve such issues and takes appropriate action to ensure 100% Guest satisfaction.
    •           Maintains and improves guest service and courtesy control programs.
    •           Manages any guest problem or complaint in a professional and hospitable manner.
    •           Ensures that the Front Desk area is maintained in a clean and orderly manner.
    •           Conduct monthly department meetings to review new procedures and solicits input from all employees.
    •           Attend weekly staff meeting to stay informed of Autocamp business and to inform department supervisors and managers of schedule needs.
    •           Ensure best possible average rate and room occupancy.
    •           Completes shift end and period end tasks, including review of inventories.
    •           Monitors key controls.
    •           Monitors delivery of packages for the business and Guests.
    •           Know the facilities and hours of operation of the property.
    •           Be familiar with sales strategies; communicate daily with sales coordinator.
    •           Performs any other duties as requested by General Manager.
    •           Responsible for leading Front Desk Associates and supporting the Assistant General Manager and General Manager in the oversight of the property. 

    DESIRED SKILLS AND EXPERIENCE

    •           Previous experience with hotel PMS and POS systems.
    •           Working knowledge of Cloud Based Applications; knowledge of Google Suite products preferred.
    •           Experience in front office/guest service operations as a Front Desk Agent, Office Manager or equivalent.
    •           Proven experience delivering results through the management of a team.
    •           Proficiency in MS Office including Excel, Word and Outlook.
    •           Strong management and relational skills.

    EDUCATIONAL REQUIREMENTS AND PREFERENCES

    •           A High School Diploma or G.E.D certificate is required.
    •           Two or more years of progressive and practical experience in a supervisory role is required.
    •           Preferred: Bachelor's degree in hotel or hospitality management, business or a related field.
    •           Preferred: Experience working in an upscale hospitality environment.

    THE RIGHT PERSON WILL….

    •           Comfortable working with a wide variety of guests and employees, and able to negotiate through difficult situations.
    •           Passion for guest satisfaction and loyalty.
    •           Thoroughness and an Attention to Detail.
    •         Excellent and Attentive Customer Service.
    •           Must be able to work in an indoor and outdoor environment
    •           Ability to work a varied schedule that includes evenings, nights, weekends and holidays
    •           Able to hear well enough to communicate on the phone and in person; and see well enough to work on a computer, read reports and drive. 
    •           Must be a MacGyver, and able to find solutions when issues arise.

     

  • Housekeeping Supervisor

    Operations
    AutoCamp Cape Cod and AutoCamp Joshua Tree

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure. 

    AutoCamp is seeking a Housekeeping Supervisor to establish high standards of cleanliness and tidiness in AutoCamp’s Guest accommodations and club house, ensuring that expectations are met or exceeded. Ongoing inspections of guest accommodations and common areas will be conducted as well as guiding housekeepers on best practices to deliver exceptional guest service.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.

    Sound good? We’d love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.

     

    Requirements

    ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    •       Lead by example: provide high-quality service and uncompromising hospitality towards all customers and associates.
    •       Manage a multi-cultural team and lead in a manner that embraces diversity.
    •       Ensure Autocamp standards, operating procedures and policies are in place and followed.
    •       Routinely inspect accommodations and common areas to ensure property exhibits Autocamp’s high standards of cleanliness and orderliness. Examines carpets, flooring, drapes and furniture for stains, damage or wear, and all kitchen items (glasses, silverware, dishes) for spotlessness.  Maintain records of inspection results.
    •       Maintain inventory of supplies and equipment, and distribute to housekeepers and other department associates, as needed.
    •       Place orders for room supplies, and furniture renovation or replacements.
    •       Review linen counts and supplies. Aid in budget control through supervision of housekeepers' use of linen, supplies and equipment.
    •       Review status of assignments assist and guide associates with follow through when needed.
    •       Notify housekeepers when an inspection reveals sub-standard results, support housekeepers through training to help them meet expectations.
    •       Partner with other departments and management to ensure the best possible experience for each guest, in accordance to Autocamp’s standards        and guidelines.
    •       Develop and implement plans that continually improve upon guest satisfaction and associate performance. Respond and follow up on assigned          customer care issues.
    •       Attend to guest requests and complaints, resolve issues and partner with other departments to ensure an excellent guest experience.
    •       Be knowledgeable of all emergency plans and safety practices and know how to act upon them.
    •       Report any unusual occurrences immediately to the General Manager. Complete and submit compliance related reports and forms as needed.
    •       Communicate in a timely manner with other department managers regarding issues that require their attention.
    •       Know the facilities and hours of operation of the property.
    •       Ensures that lost and found items are always properly recorded and checked into designated holding area.
    •       Comply with guest accommodation entry code control policies.
    •       Perform housekeeping duties, as needed
    •       Responsible for leading Housekeeping Associates and supporting the General Manager in the oversight of the property.
    •       Performs any other duties as requested by General Manager.

    DESIRED SKILLS AND EXPERIENCE

    •       Must have an understanding of how to properly use cleaning equipment and products.
    •       A working knowledge of best practice in housekeeping.
    •       Knowledge of proper cleaning product handling and safety procedures.
    •       Skilled in prioritizing assigned duties and evaluating the work of the housekeeping team.
    •       Able to understand safe work practices and communicate these effectively to associates and management.
    •       Prior hospitality experience.

    EDUCATIONAL REQUIREMENTS AND PREFERENCES

    •       A High School Diploma or G.E.D certificate
    •       Two or more years of progressive and practical experience supervising housekeepers.

    THE RIGHT PERSON WILL….

    •       Excellent and effective leadership skills that guides associates in successfully carrying out a variety of duties associated with housekeeping and safety practices.
    •       Able to solve practical problems and know how to navigate ambiguous situations. where standards have not been established.
    •       Strong management and relational skills.
    •       Thoroughness and an Attention to Detail.
    • Regularly works outdoors, in all seasons and all-weather conditions
    • Regularly works with mechanical, electrical and vibrating equipment.
    • Frequently exposure to smells and chemicals associated with cleaning products.
    • Excellent and attentive customer service
    • Able to work a regular schedule which may include weekends, holidays and occasional overtime; 24-hour emergency on-call availability will also be required.
    • Must be a MacGyver, and able to find solutions when issues arise.
  • Regional Group Sales Manager - Cape Cod & Catskills

    Sales & Revenue
    AutoCamp Cape Cod

    Description

    Do you love the outdoors? Are you a resourceful 'MacGyver' who always finds a way to save the day? If so, then we invite you to apply to AutoCamp and join our exciting adventure.

    As a Regional Group Sales Manager for AutoCamp you’ll be responsible for ensuring that Group Revenue goals are achieved or exceeded across our East Coast properties, AutoCamp Cape Cod (108 rooms) and AutoCamp Catskills (85 rooms). A successful AutoCamp Regional Group Sales Manager will “hunt” for profitable group business by soliciting, developing and most importantly closing group business across the corporate segment. This position will be based on the East Coast.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. Our mission is to connect people with the environment and each other. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.

    Sound good? We’d love to hear from you. Be sure to attach both a resume and a cover letter telling us about your relevant experience and salary requirements. Please Note: Resumes submitted without a cover letter will be crumpled up and used as campfire kindling.

    Requirements

    ESSENTIAL RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Perform targeted outbound solicitation of group business to strategically grow overall property revenue and profit.
    • Consistently booking repeat business
    • Aggressively pursuing new accounts/business on a weekly basis.
    • Develop long term business relationships across the portfolio
    • Works with Revenue Management Team to understand how to appropriately price group business to maximize revenues 
    • Making on-property and field presentations to prospective clients.
    • Establish relationships and network with key 3rd parties to garner a robust volume of qualified lead referrals for group business.
    • Meet and exceed quarterly and annual booking goals.
    • Track and measure all sales activity by tracking all leads from inquiry to final billing.
    • Create a 5-star experience for potential clients during site visits, pre-planning meetings and event execution.
    • Maintains up-to-date awareness of area activities and market trends.
    • Promote awareness of our brand internally and externally. By networking with third party referral sources as well as attending appropriate trade shows.
    • Develops and maintains positive working relationships with all Supervisors and Associates, and supports the team to reach common goals.
    • Represents AutoCamp professionally including at trade shows, conferences, and other events to drive group business
    • Ensures group expectations and details communicated by customers are met on-property to insure a 5-star experience. 

    REQUIRED SKILLS AND EXPERIENCE

    • High school diploma or GED.
    • At least 2 year prior hotel group sales manager experience preferably high-end boutique or resort destinations.
    • Multi-property group sales experience is a plus.

    THE RIGHT PERSON WILL HAVE....

    • Demonstrated ability and track record of consistently exceeding sales goals
    • Proactive sales approach, driven to succeed
    • Track record of developing long term sales relationships
    • Working knowledge of Cloud Based Applications; knowledge of Google Suite products preferred.
    • Clear, concise written and verbal communication skills
    • Must have a passion for the great outdoors.
    • Effective sales presentation skills.
    • Thoroughness and an Attention to Detail
    • Excellent and Attentive Customer Service
    • Must be a MacGyver, and able to find solutions when problems arise

     

  • Group Sales & Catering Manager

    Sales & Revenue
    AutoCamp Cape Cod and AutoCamp Joshua Tree

    Description

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

     As a Group Sales & Catering Manager for AutoCamp you’ll be responsible for ensuring that Group Revenue goals are achieved or exceeded. A successful AutoCamp Group Sales & Catering Manager will “hunt” for profitable group business by soliciting, developing and most importantly closing group business in the SMERF segment. This position is also responsible for servicing, coordinating and detailing a 5-Star “Wow” experience for all groups on property. 

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.

    Sound good? We’d love to hear from you. Be sure to attach both a resume and a cover letter telling us about your relevant experience and salary requirements. Please Note: Resumes submitted without a cover letter will be crumpled up and used as campfire kindling.

    Essential Functions

    • Perform targeted outbound solicitation of SMERF group business to strategically grow overall property revenue and profit.
    • Consistently booking repeat business
    • Aggressively pursuing new accounts/business on a weekly basis.
    • Develop long term business relationships
    • Making on-property and field presentations to prospective clients.
    • Establish relationships and network with key 3rd parties to garner a robust volume of qualified lead referrals for group business.
    • Meet and exceed quarterly and annual booking goals.
    • Track and measure all sales activity by tracking all leads from inquiry to final billing.
    • Create a 5-star experience for potential clients during site visits.
    • Finalizes details of all group bookings.  Coordinates catering with outside vendors, and insures all operational departments are notified of groups and group activities to create a 5-Star “Wow” experience for group clients
    • Creating awareness of groups in all internal staff, communicating information with other property departments in a timely manner to facilitate efficient purchasing, scheduling and staffing.
    • Maintains up-to-date awareness of area activities, market trends and industry events.
    • Promote awareness of our brand internally and externally. By networking with third party referral sources as well as attending appropriate trade shows
    • In conjunction with Basecamp support, maintain and maximize relationships with local Chamber of Commerce and Convention/Visitors Bureau. 
    • Develops and maintains positive working relationships with all Supervisors and Associates, and support team to reach common goals.
    • Represents AutoCamp professionally

    Requirements

    Required Education and Experience:

    • High school diploma or GED.
    • At least 1 year prior hotel sales manager/coordinator experience or conference service manager experience.
    • Experience preferably selling NE coastal vacation destinations.
    • Prior hotel call center or front desk experience preferred.

     

    The right person will have:

    • Demonstrated ability to achieve sales goals
    • Proactive sales approach, driven to succeed
    • Track record of developing long term sales relationships
    • Working knowledge of Cloud Based Applications; knowledge of Google Suite products preferred.
    • Clear, concise written and verbal communication skills
    • Must have a passion for the great outdoors
    • Effective sales presentation skills
    • Thoroughness and an Attention to Detail
    • Excellent and Attentive Customer Service
    • Ability to solve problems creatively with limited resources, must be a MacGyver
  • General Manager - PreOpening in Utah

    Operations
    Santa Barbara BaseCamp

    Description

    Do you love to create delight through service and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    We are seeking a talented General Manager to open our upcoming location in Utah, set to open in Spring 2022!  The ideal candidate will have a passion for the outdoors, extensive hospitality background and experience opening new hotels!     The General Manager position is responsible for oversight of all aspects of the property with a focus on maximizing profitability and guest and team member satisfaction.  Reporting to the Regional Vice President, you will provide leadership to all departments to ensure a successful operation, deliver on financial results, delight guests, and enhance AutoCamp’s culture. 

    AutoCamp has revolutionized alternative lodging by blending the traditional outdoor experience with the service- and design-forward thinking of a boutique hotel. Our properties feature upscale amenities such as spa-inspired bathrooms, luxurious linens, and bath products, complimentary bicycles, an award-winning, modern Clubhouses.  AutoCamp properties have recently been featured on the cover of Sunset Magazine, Los Angeles Magazine, and Oprah Magazine.

    Sound good? We’d love to hear from you. Be sure to attach both a resume and a cover letter telling us about your relevant experience. Please note: Resumes without a cover letter will be crumpled up and used as campfire kindling.

    Responsibilities

    Essential Functions:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    Guest Satisfaction

    • Focus on creating memorable guest and associate experiences
    • Be available during peak arrival, departure and breakfast hours to assist front desk team and interact with guests on a daily basis
    • Review daily arrival lists for special comments including VIP’s. Provide welcome amenities and insure all special requests are followed up by front desk team
    • Interact professionally with guests, clients and associates in all email, telephone and face to face interactions
    • Respond the same day or within 24 hours  to all guest email inquiries and comments
    • Review Guest Satisfaction Scores using Revinate and respond to guest alerts per AutoCamp SOP
    • Exceed expectations of a TripAdvisor score of 4.5 or better
    • Work closely with AGM on special programming to enhance guest experience
    • Create wow; provide Guest Delight and Positive First Impressions on a daily basis

    Revenue Management

    • Work closely with the Director of Revenue to monitor and adjust room rates based on demand, availability and budget goals.
    • Participate in all weekly revenue management calls.
    • Provide feedback to Director of Revenue regarding pricing strategies

    Sales and Marketing

    • Maintain strong working relationship with sales team
    • Participate in the hotel group sales process
    • Be available for site visits for potential group bookings and proved a wow factor
    • Assist in providing operational feedback on group contracts
    • Review weekly group pickup with sales manager
    • Participate in pre-convention meetings to review group resume with client and team

    Food and Beverage

    • Ensure food and beverage offerings are on brand and within budget guidelines
    • Assist front office team in executing F&B plan
    • Ensure the F&B retail in the market is fully stocked, organized and merchandised appropriately
    • Order food and beverage supplies weekly
    • Establish inventory controls and participate in month end inventory and as needed

    Housekeeping & Property Operations

    • Work closely with AGM and Housekeeping Supervisor to improve productivity and flex/flow scheduling to meet with budgeted labor metrics
    • Monitor cleaning schedules to housekeeping and inspect 5 rooms per week to check on quality and cleanliness. 
    • Inspect and evaluate room status after housekeeping and maintenance tasks are completed
    • Maintain cleanliness and organization of all areas including storerooms
    • Coordinate with maintenance, housekeeping and outside contractors for repairs, preventative maintenance and other projects
    • Provide quotes as needed to RVP for approval

    People & Culture

    • Lead ongoing culture initiatives on property, including working with Cultural Ambassadors, scheduling quarterly team member events and supporting philanthropic efforts
    • Cultivate AutoCamp core values and culture by engaging and motivating team members
    • Implement action plans based on property Happiness Survey results
    • Recruit, hire, on board, and train all new team members with a focus on culture fit
    • Develop a strong management team
    • Monitor labor and scheduling in adherence to budget guidelines
    • Ensure all workers compensation incidents are documented following the SOP
    • Ensure all guest incidents are properly documented per SOP
    • Perform quarterly and annual performance reviews per SOP
    • Work with People & Culture Manager on performance management and documentation

    Finance

    • Responsible for hotel P&L statement
    • Work closely with corporate accounting team
    • Focus on GOP margins and expenses to be in line with budget
    • Review, approve and input invoices into accounting and expense report systems
    • Maintain accurate vendor files
    • Respond to accounting inquiries and charge backs within 24 hours
    • Take weekly/monthly inventory, order supplies and equipment while adhering to monthly budget
    • Track all purchases within budget guidelines
    • Gain approval for all non-budgeted purchases
    • Actively participate in annual budget creation process
    • Prepare and execute capital expense improvement plans

    Other duties include, but are not limited to

    • Respond to occasional after hours or emergency calls
    • Special projects as assigned by RVP
    • Represent the AutoCamp brand in the local community and participates in local chamber, associations, and non-profit organizations

    Requirements

    • A passion for the great outdoors
    • 5+ years management experience in the hospitality industry or related industry
    • 2+ years General Manager experience in the hospitality industry or related industry
    • Past experience with leading the opening of a new hotel or property
    • Ability to coordinate and oversee a team
    • Strong verbal and written communication skills, including representing AutoCamp and the property with the press
    • Proficiency in Microsoft Suite applications, particularly Microsoft Excel and Word
    • Experience with Google Suite products and Asana preferred
    • Familiarity with Airstreams and/or RVs is preferred
    • Strong math and quantitative reasoning skills
    • Ability to solve problems in creative ways and with limited resources, must be a MacGyver
  • General Manager - Future US Opportunities

    Operations
    Santa Barbara BaseCamp

    Description

    Do you love to create delight through service and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    We are seeking talented General Managers for future opportunities that we have in the pipeline.  Our current properties are located in California and Massachusetts, and we are excited to launch in other states in the near future.  

     

    AutoCamp has revolutionized alternative lodging by blending the traditional outdoor experience with the service- and design-forward thinking of a boutique hotel. Our properties feature upscale amenities such as spa-inspired bathrooms, luxurious linens, and bath products, complimentary bicycles, an award-winning, modern Clubhouses.  AutoCamp properties have recently been featured on the cover of Sunset Magazine, Los Angeles Magazine, and Oprah Magazine.

     

    Sound good? We’d love to hear from you. Be sure to attach both a resume and a cover letter telling us about your relevant experience.  Please also include which US areas you are most interested in living and working in as well.  Resumes without a cover letter will be crumpled up and used as campfire kindling.

     

    Responsibilities

    The General Manager position is responsible for oversight of all aspects of the property with a focus on maximizing profitability and guest and team member satisfaction.  Reporting to the Regional Vice President, you will provide leadership to all departments to ensure a successful operation, deliver on financial results, delight guests, and enhance AutoCamp’s culture.

    Essential Functions:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    Guest Satisfaction

    • Focus on creating memorable guest and associate experiences
    • Be available during peak arrival, departure and breakfast hours to assist front desk team and interact with guests on a daily basis
    • Review daily arrival lists for special comments including VIP’s. Provide welcome amenities and insure all special requests are followed up by front desk team
    • Interact professionally with guests, clients and associates in all email, telephone and face to face interactions
    • Respond the same day or within 24 hours  to all guest email inquiries and comments
    • Review Guest Satisfaction Scores using Revinate and respond to guest alerts per AutoCamp SOP
    • Exceed expectations of a TripAdvisor score of 4.5 or better
    • Work closely with AGM on special programming to enhance guest experience
    • Create wow; provide Guest Delight and Positive First Impressions on a daily basis

    Revenue Management

    • Work closely with the Director of Revenue to monitor and adjust room rates based on demand, availability and budget goals.
    • Participate in all weekly revenue management calls.
    • Provide feedback to Director of Revenue regarding pricing strategies

    Sales and Marketing

    • Maintain strong working relationship with sales team
    • Participate in the hotel group sales process
    • Be available for site visits for potential group bookings and proved a wow factor
    • Assist in providing operational feedback on group contracts
    • Review weekly group pickup with sales manager
    • Participate in pre-convention meetings to review group resume with client and team

    Food and Beverage

    • Ensure food and beverage offerings are on brand and within budget guidelines
    • Assist front office team in executing F&B plan
    • Ensure the F&B retail in the market is fully stocked, organized and merchandised appropriately
    • Order food and beverage supplies weekly
    • Establish inventory controls and participate in month end inventory and as needed

    Housekeeping & Property Operations

    • Work closely with AGM and Housekeeping Supervisor to improve productivity and flex/flow scheduling to meet with budgeted labor metrics
    • Monitor cleaning schedules to housekeeping and inspect 5 rooms per week to check on quality and cleanliness. 
    • Inspect and evaluate room status after housekeeping and maintenance tasks are completed
    • Maintain cleanliness and organization of all areas including storerooms
    • Coordinate with maintenance, housekeeping and outside contractors for repairs, preventative maintenance and other projects
    • Provide quotes as needed to RVP for approval

    People & Culture

    • Lead ongoing culture initiatives on property, including working with Cultural Ambassadors, scheduling quarterly team member events and supporting philanthropic efforts
    • Cultivate AutoCamp core values and culture by engaging and motivating team members
    • Implement action plans based on property Happiness Survey results
    • Recruit, hire, on board, and train all new team members with a focus on culture fit
    • Develop a strong management team
    • Monitor labor and scheduling in adherence to budget guidelines
    • Ensure all workers compensation incidents are documented following the SOP
    • Ensure all guest incidents are properly documented per SOP
    • Perform quarterly and annual performance reviews per SOP
    • Work with People & Culture Manager on performance management and documentation

    Finance

    • Responsible for hotel P&L statement
    • Work closely with corporate accounting team
    • Focus on GOP margins and expenses to be in line with budget
    • Review, approve and input invoices into accounting and expense report systems
    • Maintain accurate vendor files
    • Respond to accounting inquiries and charge backs within 24 hours
    • Take weekly/monthly inventory, order supplies and equipment while adhering to monthly budget
    • Track all purchases within budget guidelines
    • Gain approval for all non-budgeted purchases
    • Actively participate in annual budget creation process
    • Prepare and execute capital expense improvement plans

    Other duties include, but are not limited to

    • Respond to occasional after hours or emergency calls
    • Special projects as assigned by RVP
    • Represent the AutoCamp brand in the local community and participates in local chamber, associations, and non-profit organizations

    Requirements

    • A passion for the great outdoors
    • 5+ years management experience in the hospitality industry or related industry
    • 2+ years General Manager experience in the hospitality industry or related industry
    • Ability to coordinate and oversee a team
    • Strong verbal and written communication skills, including representing AutoCamp and the property with the press
    • Proficiency in Microsoft Suite applications, particularly Microsoft Excel and Word
    • Experience with Google Suite products and Asana preferred
    • Familiarity with Airstreams and/or RVs is preferred
    • Strong math and quantitative reasoning skills
    • Ability to solve problems in creative ways and with limited resources, must be a MacGyver
  • General Manager - AutoCamp Catskills - Opening 2022

    Operations
    Santa Barbara BaseCamp

    Description

    Do you love to create delight through service and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    We are seeking a talented General Manager to open our upcoming location in the Catskills area of New York, set to open in Spring 2022!  The ideal candidate will have a passion for the outdoors, extensive hospitality background and experience opening new hotels!     The General Manager position is responsible for oversight of all aspects of the property with a focus on maximizing profitability and guest and team member satisfaction.  Reporting to the Regional Vice President, you will provide leadership to all departments to ensure a successful operation, deliver on financial results, delight guests, and enhance AutoCamp’s culture.  

    AutoCamp has revolutionized alternative lodging by blending the traditional outdoor experience with the service- and design-forward thinking of a boutique hotel. Our properties feature upscale amenities such as spa-inspired bathrooms, luxurious linens, and bath products, complimentary bicycles, an award-winning, modern Clubhouses.  AutoCamp properties have recently been featured on the cover of Sunset Magazine, Los Angeles Magazine, and Oprah Magazine.

    Sound good? We’d love to hear from you. Be sure to attach both a resume and a cover letter telling us about your relevant experience. Resumes without a cover letter will be crumpled up and used as campfire kindling.

    Responsibilities

    The General Manager position is responsible for oversight of all aspects of the property with a focus on maximizing profitability and guest adn team member satisfaction.  Reporting to the Regional Vice President, you will provide leadership to all departments to ensure a successful operation, deliver on financial results, delight guests, and enhance AutoCamp’s culture.

    Essential Functions:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    Guest Satisfaction

    • Focus on creating memorable guest and associate experiences
    • Be available during peak arrival, departure and breakfast hours to assist front desk team and interact with guests on a daily basis
    • Review daily arrival lists for special comments including VIP’s. Provide welcome amenities and insure all special requests are followed up by front desk team
    • Interact professionally with guests, clients and associates in all email, telephone and face to face interactions
    • Respond the same day or within 24 hours  to all guest email inquiries and comments
    • Review Guest Satisfaction Scores using Revinate and respond to guest alerts per AutoCamp SOP
    • Exceed expectations of a TripAdvisor score of 4.5 or better
    • Work closely with AGM on special programming to enhance guest experience
    • Create wow; provide Guest Delight and Positive First Impressions on a daily basis

    Revenue Management

    • Work closely with the Director of Revenue to monitor and adjust room rates based on demand, availability and budget goals.
    • Participate in all weekly revenue management calls.
    • Provide feedback to Director of Revenue regarding pricing strategies

    Sales and Marketing

    • Maintain strong working relationship with sales team
    • Participate in the hotel group sales process
    • Be available for site visits for potential group bookings and proved a wow factor
    • Assist in providing operational feedback on group contracts
    • Review weekly group pickup with sales manager
    • Participate in pre-convention meetings to review group resume with client and team

    Food and Beverage

    • Ensure food and beverage offerings are on brand and within budget guidelines
    • Assist front office team in executing F&B plan
    • Ensure the F&B retail in the market is fully stocked, organized and merchandised appropriately
    • Order food and beverage supplies weekly
    • Establish inventory controls and participate in month end inventory and as needed

    Housekeeping & Property Operations

    • Work closely with AGM and Housekeeping Supervisor to improve productivity and flex/flow scheduling to meet with budgeted labor metrics
    • Monitor cleaning schedules to housekeeping and inspect 5 rooms per week to check on quality and cleanliness. 
    • Inspect and evaluate room status after housekeeping and maintenance tasks are completed
    • Maintain cleanliness and organization of all areas including storerooms
    • Coordinate with maintenance, housekeeping and outside contractors for repairs, preventative maintenance and other projects
    • Provide quotes as needed to RVP for approval

    People & Culture

    • Lead ongoing culture initiatives on property, including working with Cultural Ambassadors, scheduling quarterly team member events and supporting philanthropic efforts
    • Cultivate AutoCamp core values and culture by engaging and motivating team members
    • Implement action plans based on property Happiness Survey results
    • Recruit, hire, on board, and train all new team members with a focus on culture fit
    • Develop a strong management team
    • Monitor labor and scheduling in adherence to budget guidelines
    • Ensure all workers compensation incidents are documented following the SOP
    • Ensure all guest incidents are properly documented per SOP
    • Perform quarterly and annual performance reviews per SOP
    • Work with People & Culture Manager on performance management and documentation

    Finance

    • Responsible for hotel P&L statement
    • Work closely with corporate accounting team
    • Focus on GOP margins and expenses to be in line with budget
    • Review, approve and input invoices into accounting and expense report systems
    • Maintain accurate vendor files
    • Respond to accounting inquiries and charge backs within 24 hours
    • Take weekly/monthly inventory, order supplies and equipment while adhering to monthly budget
    • Track all purchases within budget guidelines
    • Gain approval for all non-budgeted purchases
    • Actively participate in annual budget creation process
    • Prepare and execute capital expense improvement plans

    Other duties include, but are not limited to

    • Respond to occasional after hours or emergency calls
    • Special projects as assigned by RVP
    • Represent the AutoCamp brand in the local community and participates in local chamber, associations, and non-profit organizations

    Requirements

    • A passion for the great outdoors
    • 5+ years management experience in the hospitality industry or related industry
    • 2+ years General Manager experience in the hospitality industry or related industry
    • Ability to coordinate and oversee a team
    • Strong verbal and written communication skills, including representing AutoCamp and the property with the press
    • Proficiency in Microsoft Suite applications, particularly Microsoft Excel and Word
    • Experience with Google Suite products and Asana preferred
    • Familiarity with Airstreams and/or RVs is preferred
    • Strong math and quantitative reasoning skills
    • Ability to solve problems in creative ways and with limited resources, must be a MacGyver
  • Front Desk Supervisor - Evenings

    Operations
    AutoCamp Yosemite

    Description

    Do you love to create delight through service and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    We are seeking talented General Managers for future opportunities that we have in the pipeline.  Our current properties are located in California and Massachusetts, and we are excited to launch in other states in the near future.  

    AutoCamp has revolutionized alternative lodging by blending the traditional outdoor experience with the service- and design-forward thinking of a boutique hotel. Our properties feature upscale amenities such as spa-inspired bathrooms, luxurious linens, and bath products, complimentary bicycles, an award-winning, modern Clubhouses.  AutoCamp properties have recently been featured on the cover of Sunset Magazine, Los Angeles Magazine, and Oprah Magazine.

    Sound good? We’d love to hear from you. Be sure to attach both a resume and a cover letter telling us about your relevant experience.  Please also include which US areas you are most interested in living and working in as well.  Resumes without a cover letter will be crumpled up and used as campfire kindling.

    Responsibilities

    The General Manager position is responsible for oversight of all aspects of the property with a focus on maximizing profitability and guest and team member satisfaction.  Reporting to the Regional Vice President, you will provide leadership to all departments to ensure a successful operation, deliver on financial results, delight guests, and enhance AutoCamp’s culture.

    Essential Functions:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    Guest Satisfaction

    • Focus on creating memorable guest and associate experiences
    • Be available during peak arrival, departure and breakfast hours to assist front desk team and interact with guests on a daily basis
    • Review daily arrival lists for special comments including VIP’s. Provide welcome amenities and insure all special requests are followed up by front desk team
    • Interact professionally with guests, clients and associates in all email, telephone and face to face interactions
    • Respond the same day or within 24 hours  to all guest email inquiries and comments
    • Review Guest Satisfaction Scores using Revinate and respond to guest alerts per AutoCamp SOP
    • Exceed expectations of a TripAdvisor score of 4.5 or better
    • Work closely with AGM on special programming to enhance guest experience
    • Create wow; provide Guest Delight and Positive First Impressions on a daily basis

    Revenue Management

    • Work closely with the Director of Revenue to monitor and adjust room rates based on demand, availability and budget goals.
    • Participate in all weekly revenue management calls.
    • Provide feedback to Director of Revenue regarding pricing strategies

    Sales and Marketing

    • Maintain strong working relationship with sales team
    • Participate in the hotel group sales process
    • Be available for site visits for potential group bookings and proved a wow factor
    • Assist in providing operational feedback on group contracts
    • Review weekly group pickup with sales manager
    • Participate in pre-convention meetings to review group resume with client and team

    Food and Beverage

    • Ensure food and beverage offerings are on brand and within budget guidelines
    • Assist front office team in executing F&B plan
    • Ensure the F&B retail in the market is fully stocked, organized and merchandised appropriately
    • Order food and beverage supplies weekly
    • Establish inventory controls and participate in month end inventory and as needed

    Housekeeping & Property Operations

    • Work closely with AGM and Housekeeping Supervisor to improve productivity and flex/flow scheduling to meet with budgeted labor metrics
    • Monitor cleaning schedules to housekeeping and inspect 5 rooms per week to check on quality and cleanliness. 
    • Inspect and evaluate room status after housekeeping and maintenance tasks are completed
    • Maintain cleanliness and organization of all areas including storerooms
    • Coordinate with maintenance, housekeeping and outside contractors for repairs, preventative maintenance and other projects
    • Provide quotes as needed to RVP for approval

    People & Culture

    • Lead ongoing culture initiatives on property, including working with Cultural Ambassadors, scheduling quarterly team member events and supporting philanthropic efforts
    • Cultivate AutoCamp core values and culture by engaging and motivating team members
    • Implement action plans based on property Happiness Survey results
    • Recruit, hire, on board, and train all new team members with a focus on culture fit
    • Develop a strong management team
    • Monitor labor and scheduling in adherence to budget guidelines
    • Ensure all workers compensation incidents are documented following the SOP
    • Ensure all guest incidents are properly documented per SOP
    • Perform quarterly and annual performance reviews per SOP
    • Work with People & Culture Manager on performance management and documentation

    Finance

    • Responsible for hotel P&L statement
    • Work closely with corporate accounting team
    • Focus on GOP margins and expenses to be in line with budget
    • Review, approve and input invoices into accounting and expense report systems
    • Maintain accurate vendor files
    • Respond to accounting inquiries and charge backs within 24 hours
    • Take weekly/monthly inventory, order supplies and equipment while adhering to monthly budget
    • Track all purchases within budget guidelines
    • Gain approval for all non-budgeted purchases
    • Actively participate in annual budget creation process
    • Prepare and execute capital expense improvement plans

    Other duties include, but are not limited to

    • Respond to occasional after hours or emergency calls
    • Special projects as assigned by RVP
    • Represent the AutoCamp brand in the local community and participates in local chamber, associations, and non-profit organizations

    Requirements

    • A passion for the great outdoors
    • 5+ years management experience in the hospitality industry or related industry
    • 2+ years General Manager experience in the hospitality industry or related industry
    • Ability to coordinate and oversee a team
    • Strong verbal and written communication skills, including representing AutoCamp and the property with the press
    • Proficiency in Microsoft Suite applications, particularly Microsoft Excel and Word
    • Experience with Google Suite products and Asana preferred
    • Familiarity with Airstreams and/or RVs is preferred
    • Strong math and quantitative reasoning skills
    • Ability to solve problems in creative ways and with limited resources, must be a MacGyver

How to Apply

Does all this sound good? Great! we'd love to hear from you!

Apply directly through our careers page on our website by clicking APPLY HERE

Be sure to attach both a resume and a cover letter telling us about your relevant experience and salary requirements. Please Note: Resumes submitted without a cover letter will be crumpled up and used as campfire kindling.


Contact AutoCamp