Asticou Inn Seeking Front Desk Agents for the Fall In Acadia National Park!
Between the Atlantic Ocean and the mountains of Acadia National Park!
- Northeast Harbor, Maine
- $11.00 / hour
- No experience required
- Start Date:
- Job starts immediately! (Aug 01, 2018)
Job Summary: Front Desk Agents work as a team to meet the needs of our guests starting with the reservation process and ending with check-out. As a team, Front Desk Agents are the face and voice of the Asticou, interacting with guests in person, over the phone, and via e-mail.
- Greet all hotel/restaurant guests with a smile and helpful attitude.
- Check-in/out guests in accordance with current policies and is familiar with all necessary procedures and forms used in the process.
- Handles guest inquiries, requests for services in a timely, accurate and courteous manner.
- Learns to use all Asticou Reservation systems: NiteVision, Bookings.com, and Expedia.
- Performs shift deposits and accounts for proper amounts of cash, maintains change funds accurately.
- Works closely with Housekeeping to verify room status.
- Maintains a thorough knowledge of location times of special events and meetings.
- Communicates effectively with all departments.
- Take hotel & restaurant reservations, both in person and on the phone.
- Assist with clerical duties at the Front Desk.
- Perform room checks & and assist housekeeping as needed.
- Perform cleaning and prep duties daily and as assigned.
- Assists guests with luggage both upon arrival and departure
- Attend the breakfast buffet to keep it stocked and tidy
- Support the Inn’s basic mission of providing each guest with an excellent hospitality experience.
Work Schedule: Typically, Front Desk Agents, work a variety of shifts, averaging 40 hours per week. Must be able to work holidays and weekends.
Qualifications: Front Desk Supervisors should have some front desk experience or equivalent hospitality experience. The position requires long hours of standing sitting, and/or walking. Must be able to assist guests with heavy luggage. Must have excellent written and verbal skills. Must be self-motivated.
How to Apply
Fill out our online application here at coolworks.com! Click the link below!