Front Desk Agent
Asticou Inn

Asticou Inn Seeking Front Desk Agents for the Fall In Acadia National Park!

Between the Atlantic Ocean and the mountains of Acadia National Park!

Seasonal

Front Desk Agent

Asticou Inn
Location:
Northeast Harbor, Maine
Wages/Pay:
$11.00 / hour
Experience:
No experience required
Start Date:
Job starts immediately! (Aug 01, 2018)

Job Summary: Front Desk Agents work as a team to meet the needs of our guests starting with the reservation process and ending with check-out.  As a team, Front Desk Agents are the face and voice of the Asticou, interacting with guests in person, over the phone, and via e-mail.

Duties:

  • Greet all hotel/restaurant guests with a smile and helpful attitude.
  • Check-in/out guests in accordance with current policies and is familiar with all necessary procedures and forms used in the process.
  • Handles guest inquiries, requests for services in a timely, accurate and courteous manner.
  • Learns to use all Asticou Reservation systems: NiteVision, Bookings.com, and Expedia.
  • Performs shift deposits and accounts for proper amounts of cash, maintains change funds accurately.
  • Works closely with Housekeeping to verify room status.
  • Maintains a thorough knowledge of location times of special events and meetings.
  • Communicates effectively with all departments.
  • Take hotel & restaurant reservations, both in person and on the phone.
  • Assist with clerical duties at the Front Desk.
  • Perform room checks & and assist housekeeping as needed.
  • Perform cleaning and prep duties daily and as assigned.
  • Assists guests with luggage both upon arrival and departure
  • Attend the breakfast buffet to keep it stocked and tidy
  • Support the Inn’s basic mission of providing each guest with an excellent hospitality experience.

Work Schedule: Typically, Front Desk Agents, work a variety of shifts, averaging 40 hours per week.  Must be able to work holidays and weekends.

Qualifications: Front Desk Supervisors should have some front desk experience or equivalent hospitality experience.  The position requires long hours of standing sitting, and/or walking. Must be able to assist guests with heavy luggage.  Must have excellent written and verbal skills. Must be self-motivated.

 

How to Apply

Fill out our online application here at coolworks.com! Click the link below! 

 

Contact Info