Guest Service Worker
Zephyr Cove Resort

Take in the beauty of the lake...

IMMEDIATE OPENINGS! Guest Service workers do it all - Retail, Campground, Parking, & Lodging!

Stay from summer to fall and enjoy pristine blue waters to vibrant fall color

Seasonal

Guest Service Worker

Zephyr Cove Resort
Location:
Zephyr Cove, Nevada
Wages/Pay:
$13.00 / hour
Experience:
No experience required
Start Date:
Starts immediately!

About Zephyr Cove Resort & Marina

The peaceful yet thrilling outdoor environment with endless summer activities, like hiking, kayaking, and boating, along with wintertime activities like snowmobiling, creates an enjoyable work atmosphere for everyone! With a fast-paced environment, a strong team, a beautiful outdoor scene, and nightlife, employees get to live in a truly fun work environment, with the opportunity to grow their careers and pursue their personal interests.

We offer a safe living location and LOW cost of living; shared dorm-style housing is $60/week which includes double occupancy bunk beds with a mini-fridge, microwave, and storage space. Discounts on food, retail, and recreation are available to employees.

In addition, full-time seasonal hourly employees can earn an End of Season Completion Bonus when in good standing at the end of the season, October 15th.

  • Employees who meet the eligibility requirements and begin working by July 15th qualify for up to a $1,000 dollar incentive
  • Employees who meet the eligibility requirements and begin working by August 15th qualify for up to a $500 dollar incentive
  • Employee discounts on meals, marina activities, ATV tours, boat tours, lodging/campground more! Additional discounted rates for Friends & Family.
  • $250 referral bonus for the referring employee, $100 to the new employee (after 90 days) no limit to the number of referrals!
  • Employee Appreciation Day and monthly Employee Recognition!

What does a Seasonal Guest Service Worker do at Zephyr Cove Resort?

The Guest Services Worker has the most diverse job at Zephyr Cove. You will have the opportunity to work in several different areas while in this role. The position will consist of working within the Campground/RV Park, Accommodations, Parking/Security, and Retail Team.  The role will be Responsible for helping maintain quality assurance of the RV park and campground. Greeting customers and receiving and processing all payments according to standard procedures. Maintaining any applicable paperwork for the opening and closing of various retail locations, which includes but is not limited to cash handling and deposits. Collecting parking fees from resort guests, be familiar with parking lot layout, and regulating parking and traffic as required. 

What is a workweek like as a Seasonal Guest Service Worker?

•    Greet and provide customer service to guests while anticipating their needs
•    Book reservations and coordinate registration
•    Operate a register and/or software system to complete cash and credit card transactions
•    Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
•    Interacts with store customers and addresses any queries or grievances of the customers. 

•    Other duties and tasks as assigned by the manager

The job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activates may change, or new ones may be assigned at any time with or without notice.

Who are we looking for?

•    Previous guest services experience preferred
•    Demonstrates excellent customer service skills
•    Demonstrates interpersonal and communication skills, both verbal and written
•    Demonstrate organizational skills, accuracy, and attention to detail

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

How to Apply

Please click below to apply!

Contact Info