Dispatcher
Denali Park Resorts - Aramark Parks and Destinations

Hit the road for your Denali adventure today!

Touring through Denali National Park is on our bucket list! Be a pat of our Dispatch team!

Make the Northern Lights part of your daily story this season! Do it for the 'gram!

Seasonal
Location:
Alaska
Wages/Pay:
$20.25 / hour
Experience:
Previous experience required
Start Date:
Starts immediately!

This position is a seasonal role for Summer 2022 supporting the shuttle system and dispatch office of our transportation team. During your time off, you'll have miles to explore endless beauty to see at Denali. Make the Northern Lights part of your daily story this season!

Denali is 6 million acres of wildland, bisected by one ribbon of road. Join us to support the concession contract of North America's tallest peak, (20,310') Denali. Wild animals large & small roam as they have for ages. Solitude, tranquility & wilderness await.

 

What does a Dispatcher do?

The Dispatcher is a crucial support operations position with ultimate responsibility of each shuttle run being optimally scheduled and operated every single day. The Lead Dispatcher must take multi-tasking to a new level and must be able to handle significant pressure. Each Dispatcher must have better than average communication and organizational skills. The Dispatch Team Member is expected to be able to communicate on the phone and radio, schedule and dispatch using a computer, and track ridership using a computer.

What is the day-to-day like?

  • Coordinate and process daily as well as special transportation events.
  • Communicate needs as needed within this context.
  • Direct and coordinate field transportation operations as directed by Dispatch Assistant Manager or as needed.
  • Respond appropriately to needs communicated via radio and landlines.
  • Work with Transportation Manager to utilize complete productivity of shuttle at all times.
  • Train new hires on POS system, overall safety, and job responsibilities
  • Monitor and document departmental personnel with respect to process and procedures involving, but not limited to: radio calls and proper procedures, proper driver check-in and check-out / punctuality procedures, proper reporting procedures, proper notification of random and reasonable suspicion drug/alcohol test procedures.
  • Assign and dispatch appropriate vehicle equipment per event.
  • Work closely with all other transportation departments to ensure efficient and timely service for guests.
  • Be the first response for emergencies.
  • Act as the communication hub for management and staff during any emergencies Data entry as required including but not limited to all ridership data.
  • Responsible for general knowledge of corporate environmental policies and procedures and how they relate to their job functions.
  • Ensure that corporate policies and procedures are posted on bulletin boards
  • Employee is responsible for knowing the environmental aspects and associated impacts of their job position.
  • Employee will have no less than 1 performance review per season to include an evaluation of performance standards as they relate to work instructions addressing their department’s environmental aspects.
  • Employee will be aware of environmental objectives and targets within their department and how the objectives and targets affect their job performance.
  • Other duties as assigned

The job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Who are we looking for?

Preferred Requirements

•    Previous experience demonstrating an ability to organize, prioritize and process information.
•    Must have good multi-tasking skills.
•    Must have Supervisor/Team Lead experience of 1 year
•    Demonstrated ability to attend to details and creative problem-solving.
•    Demonstrated good customer service skills.
•    Proper phone etiquette.
•    Demonstrated knowledge of effective oral and written communication skills.
•    Demonstrated knowledge of basic computer skills, including MS Word and MS Excel.
•    Ability to work unsupervised in a high-pressure environment.
•    Previous experience in a transportation-related dispatch office preferred.
•    Previous experience in office related work a plus
•    Previous customer service experience helpful.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

How to Apply

Apply through the link below

Contact Info