Customer Service Representative
Alaska Travel Adventures

Klondike Hummer Excursion

Outgoing individuals wanting to work and play in beautiful Skagway, Alaska!

The Gateway to the Klondike!


Customer Service Representative

Alaska Travel Adventures
Skagway, Alaska
$12.00 / hour
No experience required
Start Date:
Job starts in about 1 month (Apr 22, 2019)

You will be the company representative to the cruise lines, groups, and individual customers on the cruise ship docks as well as our front desk.

Responsibilities include:

  • Sales support for company products
  • Dispatching transportation
  • Brochure distribution
  • Collection of payments
  • Maintaining sales records
  • Soliciting feedback on tour quality
  • Meticulously maintaining tour counts throughout the day
  • Communicating updates and coordinating with staff at the dock, drivers and operations
  • Interacting with vendors and customers
  • Processing reservations efficiently
  • Handling customer service issues in a calm and professional manner
  • Answer emails in a professional manner
  • Accurately track reservations to ensure proper invoicing
  • Process credit cards and fill out the appropriate paperwork

Organized, outgoing, detail oriented, well-dressed applicants with customer service and/or administrative background desired.

How to Apply

Contact Info