Juneau's premiere whale watching company now seeking applicants for the 2019 summer season
Juneau, Alaska
Seasonal
Posted:
Jan 28, 2019
- Location:
- Juneau, Alaska
- Wages/Pay:
- $15.00 / hour
- Experience:
- Some experience required
- Start Date:
- Job starts in 2 months (Apr 22, 2019)
As a dock representative for Alaska Tales, you will act as the initial point of contact for guests on all scheduled departures.
Responsibilities include:
- Checking in guests for all tour departures
- Dispatching transportation
- Driver logistical support
- Support of our dock sales team
- Answering any and all customer questions and concerns
- Maintaining tour counts throughout the day
- Communicating updates and coordinating with staff at the dock, drivers and operations
- Handling customer service issues in a calm and professional manner
- Answer emails in a professional manner
- Accurately track reservations to ensure proper invoicing
- Completing all end of day paperwork
Organized, outgoing, detail oriented, well-dressed applicants with customer service and/or administrative background desired.