Operations Supervisor

JOB TITLE: Ketchikan Operations Supervisor

LOCATION: Ketchikan, Alaska

Reports To: Ketchikan Division Manager

JOB SUMMARY:

Alaska Coach Tours is hiring a Ketchikan Operations Supervisor that will assist our Division Manager in overseeing motorcoach operations -- including supervising Driver/Guides and acting as a main point of contact for motorcoach operational related queries. This is a seasonal, full-time position from mid-April through October 2023. This is an opportunity to grow, with potential to become a year-round position with recruiting, hiring, and training duties during the winter. 2+ years of experience in Alaska tourism and a Class B CDL is preferred.

RESPONSIBILITES & DUTIES (include, but are not limited to):

• Work directly with the Ketchikan Division Manager to ensure division success
• Oversee daily operations for a team of Driver/Guides
• Assist in the coordination of dock operations and office management
• Work directly with Dispatcher to ensure Driver/Guide availability and plan daily logistics
• Maintain communications with Ketchikan Mechanic for fleet status
• Maintain relationships with local vendors and ensure customer service expectations are met
• Ensure Driver accreditations/certifications up to date and valid
• Check Driver/Guide logs for accuracy
• Responsible for operations startup and shutdown at beginning and end of season
• Possible opportunity to work in training and recruitment department during off season

Pay is based upon experience. Season-end bonus and travel reimbursement are included in compensation package.            .

We are an equal opportunity employer. Federal & State laws, and our own company policy prohibits discrimination in employment on the basis of race, religious creed, color, national origin, marital status, sex, age, sexual orientation, or any other category protected by law.