Kayak Rental Specialist - Join Juneau's Top Rated Guiding Outfitter!
- summer
Kayak Rental Specialist - Join Juneau's Top Rated Guiding Outfitter!
Above and Beyond Alaska (ABAK) is seeking exceptional Canoe and Hiking Guides to join our seasonal team in Juneau, Alaska. ABAK has been facilitating outdoor adventure experiences on the ocean and ice for 21 years and employs 40 seasonal team members from April-September.
Our guides embody Above and Beyond Alaska’s dedication to safety, customer service, and environmental conservation. New ABAK guides must be able to participate in a pre-season training program in mid/late April to learn or develop technical skills, natural history knowledge, and superior customer service strategies.
The vast majority of ABAK glacier tours operate on the Mendenhall Glacier, accessing this magnificent feature by foot and large canoes. Guides will be trained in specific tours and technical skills that correspond with their ability level and motivation to grow. Additionally, guides will develop a formidable knowledge of the unique rainforest and glacial ecosystems and geographical features.
Canoe and Hiking Guides will also be expected to assist in support operations at our warehouse throughout the season. These duties include prep equipment/gear and food for trips, engage guests, help maintain operational zones, assist the operations team with daily logistics, transport guests, and fuel and clean vans.
General Duties Include, but are not limited to…
General Requirements:
Preferred Qualifications
Training: Canoe and Hiking Guides must participate in one of the two mandatory paid trainings. Training includes canoe skills and rescue technique, naturalist training, critical incident response, trail navigation, and zone familiarization.
Start Date: April 15, 2024 – September 30, 2024
Compensation:
$18/hour + tips
Bonus: Guides who fulfill the terms of their employment agreement are eligible for an end-of-season bonus that is based on 3% of gross wages.
Perks:
Above and Beyond Alaska (ABAK) is seeking exceptional Sea Kayak Guides to join our seasonal team in Juneau, Alaska. ABAK has been facilitating outdoor adventure experiences on the ocean and ice for 21 years and employs 40 seasonal team members from April-September.
Our guides embody Above and Beyond Alaska’s dedication to safety, customer service, and environmental conservation. New ABAK Guides must be able to participate in an intensive pre-season training program in mid/end of April to learn or develop technical skills, natural history knowledge, and superior customer service strategies.
Sea Kayak Guides facilitate tours on several remote and local coastal waterways, including the Channel Island State Marine Park and Auke Bay. Sea Kayak Guides will be trained in specific tours, locations, and skills based on their ability level and motivation to grow. Additionally, guides will also develop a comprehensive natural history knowledge of the dynamic ecosystems in the rainforest, coastal, and marine operating areas.
Sea Kayak Guides will also be expected to assist in support operations at our kayak rental shop throughout the season. These duties include assisting Kayak Rental Specialists with outfitting of kayak rentals, transportation, set up, cleaning of rental gear, and warehouse support.
General Duties Include, but are not limited to….
General Requirements:
Preferred Experience:
Training: All Sea Kayak Guides are required to participate in one of the two mandatory paid trainings. Training includes kayak skills and rescue, coastal theory and navigation, critical incident response, and zone familiarization.
Start Date: April 15, 2024 – September 30, 2024
Compensation: $18/hour + tips
Bonus: Employees who fulfill the terms of their employment agreement are eligible for an end-of-season bonus that is based on 3% of gross wages.
Perks:
Above and Beyond Alaska (ABAK) is seeking an exceptional individual to join our Kayak Shop team in Juneau, Alaska. ABAK has been facilitating outdoor adventure experiences on the ocean and ice for over 21 years and employs 40 seasonal team members from April-September.
The Kayak Rental Shop Specialist is responsible for facilitating kayak rentals, safety presentations, kayak transports, kayak repairs, assists with outfitting guided kayak tours, and guided half-day kayak and glacier viewing tours 1-2 times per week during peak season in the Auke Bay and Mendenhall Glacier area. Specialists will also make customer reservations using our booking system and engage in customer phone/email/chat correspondence.
As the first point of contact for all rental guests, the Kayak Rental Shop Specialist must be able to enthusiastically engage with clients throughout the reservation process, organize kayak and SUP gear based on rental needs, confidently orientate rental guests on paddle safety, techniques, and paddle areas. Specialists are outdoor enthusiasts who are interested in developing guide skills.
Additionally, Kayak Rental Shop Specialists may assist with tour support duties at ABAK’s main office. These duties include helping guides prepare equipment and food for trips, maintain all operational zones, transport guests, fix canoes, kayaks, and equipment.
All training is “on-the-job” and includes kayak skills and rescue techniques, gear repair methods, critical incident response, zone and tour familiarization, and food preparation. This position is an entry-level position geared towards exceptional individuals looking to diversify their skill set, explore the outdoor adventure tourism industry, and collaborate with an amazing team. All applicants, regardless of experience, must share our passion for promoting environmental conservation through education.
Essential Duties and Responsibilities include, but are not limited to, the following:
General Requirements
Preferred Qualifications
Start Date: May 1, 2024 – September 30, 2024 (flexible)
Compensation: $18/hour
Bonus: All employees who fulfill the terms of their employment agreement are eligible for an end-of-season bonus that is based on 3% of gross wages.
Perks:
Above and Beyond Alaska (ABAK) is seeking an exceptional individual to join our seasonal support team in Juneau, Alaska. ABAK has been facilitating outdoor adventure experiences on the ocean and ice for over 21 years and employs 40 seasonal team members from April-September.
The Support Specialist position works directly with the Operations Team to maintain ABAK facilities, gear, and vehicles for all our daily operations. ABAK specializes in small group adventure tours, often outfitting up to 10-18 groups per day with top-of-the-line outdoor gear, outerwear and footwear, and hearty snacks. The Support Specialist works in tandem with the operations and guide team to prep equipment/gear and food for trips, engage guests, help maintain operational zones, assist operations team with daily logistics, transport guests, provide Norris Glacier outfitting and orientation, fuel and clean vans, fix and clean canoes, kayaks, and equipment at the kayak rental shop.
This is a dynamic support role that will rotate through the Warehouse headquarters and Kayak Rental Shop. Additionally, this position will outfit our packraft tour on the Norris Glacier. This includes client transport, outfitting, and trip orientation. Specialists will assist Kayak Rental Specialists with set up of kayaks at the shop, assisting with outfitting of kayak rentals, transportation, set up, cleaning of rental gear.
All training is “on-the-job” and begins on the first day of work. This position is an entry-level position geared towards exceptional individuals looking to diversify their skill set, explore the outdoor adventure tourism industry, and collaborate with an amazing team. This is the perfect position for someone who wants to learn what it takes to be a professional guide, as it provides an opportunity to learn everything it takes to outfit and prepare client groups for being in the wilderness. Many of our top guides have started in this position and now guide full time. All applicants, regardless of experience, must share our passion for promoting environmental conservation through education.
Essential Duties and Responsibilities include, but are not limited to, the following:
General Requirements
Preferred Qualifications
Start Date: May 1, 2024 – September 30, 2024 (flexible)
Compensation: $18/hour
Bonus: All employees who fulfill the terms of their employment agreement are eligible for an end-of-season bonus that is based on 3% of gross wages.
Perks: