Princess Cruises and Holland America Line - Transportation and Guest Services

The Alaskan Experience comes alive working with HAP


The Transportation and Guest Service teams are looking for the most skilled, friendly and outgoing individuals to welcome onboard our team that can be found around Alaska and The Yukon.


Coach driverAlaska is a place like no other.  It is home to 17 of the 20 tallest mountains in the U.S.; there are 100,000 glaciers covering more than 5% of the land mass of the state; there is an abundance of fascinating wildlife and vast terrain untouched by humankind; and throughout the summer there are locations where the sun does not set for more than 80 days.   Because of these facts, the state is often referred to as “The Last Frontier,” “The Great Land,” or “The Land of the Midnight Sun.”  Nowadays, the slogan “North to the Future” is often used when referring to the state due to the opportunities that are available in the top markets, including tourism.  Holland America Cruise Lines and Princess Cruise Lines are two of the leaders within the tourism industry.   Together they are looking for applicants that will make up our team of seasonal employees that bring the highest level of customer services to our guests, co-workers and vendors. 

Our Jobs

We offer a wide variety of positions that range from Motor Coach Driver to Luggage Handler, from Guest Service Hosts to Supervisors.  Some destinations are in a city, some in a rural community, but no matter where you want to be, we can offer some of the best perks, and bonuses that the tourism industry has to offer.

Motorcoach Drivers

Jobs Available: Maintenance, CDL Driver Jobs - Driver/Guides, Dispatch, Guest Services, Logistics, Office Assistant, Luggage Crew, and Fleet Detailers/Supervisors

Our Ideal Candidate

The Transportation and Guest Service teams are looking for the most skilled, friendly and outgoing individuals to welcome onboard our team that can be found around Alaska and The Yukon. Each guests’ travel itinerary varies depending on where they want to go and what they want to see.  However, every guest that is traveling with either cruise line will be staying in some remote and beautiful locations, including areas around Denali National Park, Wrangell-St. Elias National Park, areas of the Yukon, Fairbanks and Anchorage!  No matter where our guests go and what locations they are going to see, there will always be knowledgeable staff ready to help them.

Coach on the road in Alaska

Room and Board

There are many locations in Alaska that provide both room and board to employees. This includes areas in the Yukon, all locations in close proximity to the Denali, Wrangell-St. Elias and Kenai Fjords National Parks, as well as the towns in the Southeast of Alaska (Skagway, Juneau, Ketchikan).

Neither the Anchorage nor Fairbanks Transportation Divisions offer housing for employees. However, many employees will share housing during the months that they are working in Alaska. Due to the fact that both communities are larger, metro areas, with a large seasonal population, it isn't altogether difficult to find a place to live. If you apply and are considered for employment, simply ask the hiring manager about the housing situation.

Perks

There are many perks to working within the tourism industry, with one of the industry leaders. Depending on the position that you are hired for you may qualify for any or all of these employment advantages:

  • Monetary Seasonal Bonus
  • Reward for Referral
  • International Cruise discounts and benefits
  • Discounted travel, Statewide
  • Discounted excursions, Local and Statewide
  • College Credits (for those who complete CDL program)

Coach drivers in Ketchikan

Please ask your hiring manager how each of these will pertain to your position.

Getting Here and Getting Around

To get to Alaska there are two main modes of transport: flying or driving. There are daily direct flights from a few prominent cities in the lower 48 states including: Seattle, Salt Lake City and Minneapolis. If needed, air transportation arrangements to either Anchorage or Fairbanks may be arranged through your hiring manager. Holland America Line and Princess Cruises offer a repayment program that will allow you to repay the cost of your ticket during your summer employment with your earned wages.

Driving to Alaska is the perfect option for the true adventurer. It is a great way to see the breathtaking Canadian and Alaskan countryside. Keep in mind, however, that it is a sizeable time commitment. Typically, individuals may take 4 to 10 days to make the drive. You can customize your trip by staying in camp grounds and/or hotels along the way.

To give you a rough idea of the distance you would travel, here is a list of the driving distances between Anchorage and some prominent US cities:

From Seattle, Washington: 2313 miles

From Chicago, Illinois: 3696 miles

From New York, New York: 4649 miles

From Miami, Florida: 5434 miles

For further information on driving to Alaska, check out the following websites: http://www.northtoalaska.com or http://milepost.com. These sites will offer suggested driving routes, traveling tips, available accommodations (hotels, campgrounds, etc) and sight-seeing opportunities along the way.

For Fun

While you are in Alaska working, why not take advantage of the vast wilderness and amazing sites? Get outdoors and witness some of the unique opportunities that many pay thousands for. Your imagination, along with the previously mentioned travel and cruise perks, will get you a chance to see and experience what many only dream of.

Woman resting on a hiking trail in Alaska

Here is just a sample of what is available:

Camping – Spend time in the Alaska wilderness and experience some of the most wild and beautiful places on earth.

River Rafting – The daredevil rivers of Alaska lure thrill seeking raft riders and kayakers from around the world.

Kayaking – Paddling is a great way to see wildlife as you tackle a wide range of rivers.

Fishing – Experience world class fishing including halibut, trout, and 5 types of salmon.

Glacier Viewing – Experience a glacier up close and personal like you’ve never seen before!

Hiking – Whether you like a gentle amble or a strenuous climb, Alaska offers world class hiking.

Denali National Park – Come and see North America’s highest mountain, Mount McKinley at 20,320 feet. Denali is a great place to see grizzly bears, wolves, dall sheep, and moose.

Add to the list of museums, historical sites, native lands, visitor centers and shopping, there is something for everyone!

How to Apply

Thanks for your interest in applying for a job with Holland America and Princess Cruises.  Please click Apply Now to begin our on-line application process.

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Season: Spring, Summer, and Fall

Housing: Dorms and Rentals Nearby

Staff Size: 1800

Age Requirement: The age requirement varies depending on each position. However, we are generally looking for those over the age of 18, with CDL holders over the age of 21.

Locations: Anchorage, Alaska, Fairbanks, Alaska, Juneau, Alaska, Ketchikan Transportation and Guest Services, Saxman, Alaska, and Skagway Transportation and Guest Services, Alaska