Experienced RESTAURANT MANAGER needed at Grand Canyon!
Xanterra South Rim LLC - Grand Canyon National Park, Arizona
Posted: Mar 27, 2013
Year-Round Professional - Restaurant Manager
Xanterra South Rim LLC is seeking an experienced F&B professional for our opening as manager of our fine dining restaurant at the rim of the Grand Canyon.
Job title: EL TOVAR RESTAURANT MANAGER
Reports to: Assistant Food & Beverage Director
Basic function: Oversee and manage the front of the house operations of the El Tovar Dining Room, room service, banquets, mezzanine, lounge and advance reservations.
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Duties & Responsibilities:
- Work closely with the Executive Sous Chef and Sous Chefs to maintain a professional operation, ensure product quality and plate presentations.
- Maintain labor costs in accordance with financial plan, seasonal business levels, and special events.
- Oversee the regular dining room service to ensure professional operation and consistently high quality of service
- Work with the Food & Beverage Trainers to administer a comprehensive training program for Food & Beverage Servers, Dining Room Bussers, Host/Hostess, Cocktail Servers and Bartenders.
- Work with Food & Beverage Assistant Managers on continual management training.
- Counsel with Food & Beverage Assistant Managers for recommendations and approval of all promotions for the dining room and lounge.
- Review and approve all annual reviews for the hourly employees. Consult with Assistant Food & Beverage Director on the annual performance reviews for El Tovar Assistant Managers.
- Conduct corrective action as necessary and approve all corrective action administered by El Tovar Assistant Managers.
- Approve all change of status forms effecting El Tovar front of house staff.
- Oversee and approve schedules for all El Tovar front of the house positions keeping scheduling in line with labor budget and standard hours while meeting the needs of the business.
- Supervise all monthly inventories.
- Responsible for the maintenance of sanitation standards for the dining room, lounge and front of the house in accordance with GCNPL, National Park Service and Serve Safe standards.
- Responsible for establishing and overseeing side work duties, special opening and closing duties for front of the house staff.
- Responsible for all VIP reservations for El Tovar dining room.
- Responsible for shift meetings communicating specials and other pertinent information to staff.
- Ensure that assigned staff is adhering to risk management procedures, including wearing personal protective equipment, MSDS location and comprehension, ergonomics and slip and fall.
- Project a commitment to Grand Canyon National Park Lodges environmental policies.
- Other duties as assigned.
Desired Qualifications:
- Three years supervisory experience in high-volume fine dining establishment(s).
- Experience with and knowledge of all front of the house positions with the ability to quickly assess service situation(s) during the seating period(s).
- Ability to train and evaluate staff in the processes of fine dining service.
- Excellent verbal communication skills with the ability to effectively interact with a broad cross-section of guests, employees, government officials and company business clients.
- Knowledge of wines, wine service, wine selling techniques and ability to pass knowledge on to staff.
- Basic accounting skills for conducting inventories, scheduling staff and analyzing monthly P&L statements.
- Experience using Outlook, Word and Excel.
- Ability to pass ServeSafe food sanitation course and TIPS training.
- Experience with computerized POS systems preferably Aloha brand POS.
Low-cost employee housing provided. Discounted meals; Medical/Dental/Vision health plans available; 401K; Drug-free workplace. Employment history verified. Background checks/Drug test required. EOE/AA/M/F/D/V
Visit www.grandcanyonlodges.com for more info or to apply.
Job Contact Info
- Phone: 1-888-224-0330
- http://www.grandcanyonlodges.com

