Saturday, November 07, 2009

Links, Thoughts and Tips of use to seasonal human resources managers.

Wednesday, September 23, 2009

SHRA 2009 is coming to Gardiner   

posted by Kari Quaas @ 1:16 PM

Check your travel budget and book your tickets, SHRA is coming to Gardiner, Montana. SHRA, the Seasonal Human Resources Assocation, will be gathering for the 21st time in the land of CoolWorks.com. Two of our team members make Gardiner their home and I'll be flying in for the festivities. The conference will take place from Sunday, October 25, to Thursday, October 29. By virtue of being on our home turf, Patty, aka SHRA Queen, has scored some great deals on the conference center and hotel. Fun should be had by all.

You can learn more and register for SHRA 2009 on the SHRA website.

Anticipated topics will include:

  • Legal Update and Workshop ~ Employment Law presentation - Mark Berry, partner with Davis, Wright and Tremaine, LLC
  • HR in the ObamEconomy - How our worlds have changed
  • Social Networks - The fine line between maintaining a presence, being informed, being resourceful and lurking
  • Employee Communication
  • HR record keeping - updates, options and practices
  • International Employee Session - J1 student market update, with additional H2B information
  • A Christian Ministry in the National Parks ~ 2009 in review
  • CoolWorks User Group - optional - chance to scheme/inquire

Human Resources is truly a career where having other HR folks in your virtual rolodex is key. Come meet colleagues, and in some cases, lifelong friends. Your office will appreciate your good mood once you return. Join us in Gardiner!

The group at the 2008 conference at Edgefield in Portland, Oregon.

Register TODAY!

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Tuesday, July 14, 2009

Snippets from Jack Welch   

posted by Kari Quaas @ 10:18 PM

Unfortunately, I didn't arrive early enough in New Orleans to hear Jack Welch, the former CEO and Chairman of General Electric, speak in person, but I did see him walk by right after I took this picture in the exhibition hall.

Cheezhead, Intern Queen, Steven Rothberg, Paul and Erin at CollegeRecruiter.com's booth

Thankfully SHRM posted the video from Jack's session with Claire Shipman on their website. I hope that you'll be able to click on the link to view it, but you may need to be a SHRM member. It's worth joining. He had some solid advice that told it like it is, but he said it in a nice way. Think of it as "a spoon full of sugar helps the medicine go down."

Here are some snippets I grabbed from watching the video and from reading other people's interpretations of his talk. I definitely see the value of having him as a keynote speaker this year and the interest of the 7000+ HR professionals and 3000 exhibitors who may have listened to him live.

Some basic advice.

  • Don't be a victim. He repeated this message three or four times. He meant that you shouldn't complain about your state of affairs at the company. If you're not valued at the same level as the CFO, prove your worth. Get angry. Win.
  • Find the place in your company or another company where you can make an impact.
  • Get a voice.
When asked about how HR professionals can be helpful during this down economy, he said the following.
  • Communicate all the time.
  • Act smarter and faster.
  • Know if your employees have a voice. Can you tell if they are contributing to the greater good of your company? Or, are they just hunkering down, fearful of what might come down the pike?
  • It's important to say the same thing to everybody. There shouldn't be a different story being told to investors, your employees, your board, et cetera. Be consistent.
  • Be informal. How do you do this? Walk the floor. Tweet. Be sure that you are working for the people...the employees...as well as those above who are making the decisions about those employees.

I probably enjoyed the next piece the most when he talk about work / life balance. He said that that is a load of crap (I think those were his words). There is only work / life choice. How true is that? Each person makes decisions along the way that impact how his or her life is balanced. Personally, I've known workaholics and I've known slackers. I've also known those in the middle who seem to be balanced regarding their work and the life, or should I say life and work. In each scenario, it all comes down to personal choice. Having kids, not having kids, working your way up to CEO or not, these are all scenarios that involved lots of decisions and choices along the way. For another blogger's take on this, read this.

Another point he made regarded performance goals. He brought up the 10/10/10 theory which stands for planning for the next 10 minutes, 10 months and 10 years. He believed that too many decisions and goals are made for the short term and companies get the results they've asked for. He went on to say that companies get the behavior that they measure and that which gets the reward. He reiterated that managers are paid to manage and make the tough decisions. If people aren't performing, move them on. And, if you have great performers, find ways to make them stay.

Here was his advice to Gen Y:

  • Find the job that turns your crank.
  • Go for your dreams!
  • There's no better time to give an idea a whirl then when you're not tied to the picket fence, your family, a mortgage, et cetera. Go for it!

His thoughts on mentors:

  • He hates them.
  • The one you're assigned to by your company may not be a good performer.
  • Everyone has something to offer.
  • Be willing to learn from lots of people.

The word he ended with is trust. As HR professionals, you need to be trusted and inspire trust. This reminds me of a post on Mark Stelzner's blog about Kathy Griffin. Do your employees know that what you say you will do, you'll do? Think about the word trust. Are you earning the trust of your people every day? Do you get excited by their successes? Does your boss know that they can trust you?

Lastly, he closed by saying he wants us all to feel like he does everyday. "Six-foot-five with hair. Good luck!"

It's worth the hour or so to watch it, but I hope this gives you some insight into what Jack shared. You can get more frequent updates from him via his twitter account. He's a big fan. Happy we have that in common.

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Tuesday, July 07, 2009

Thinking About Authenticity   

posted by Kari Quaas @ 11:01 AM

I realize that mentioning authenticity may seem cliche, and Laurie of Punk Rock HR is sick of thinking about it, but every where I go I hear people talk about being authentic. Comments I heard at the "HR Bloggers - Who Are These People and Why Should You Care?" session at the SHRM conference in New Orleans included the following.

  • Tell your own story. He is who he is in person and on his blog. - from @thelance
  • It's easier to be yourself when you blog. - from @jessica_lee
  • If you can't be yourself when you blog, you're working for the wrong company. - from @lruettimann
  • Risk adverse companies may push a blogger to go anonymous. - from @kris_dunn
Mark, Laurie, Gary and Kari (Stelzner)

I work from home so for me my social outlets are my cats, my Cool Works partners via IM and GTalk, my twitter friends, other social networking peeps, and the employers with whom I work. However, from June 20 to July 2, I got full face-to-face (f2f) social experience because of two planned trips, one for Cool Works through Yellowstone and Grand Teton National Parks and one for me / Cool Works for the annual SHRM conference in New Orleans. In some ways, it's too bad that the trips couldn't have been spread further apart to maintain my "contact high," but in some ways, I think that running so hard and fast kept my brain at the proper pace to absorb all of the energy from each event. Lots of goodness was received from each trip.


Cool Works Meetup Wrap Ups - Part I, Part II, Part III, and Part IV (Final)
SHRM Wrap Up - For Three Strange Days...at SHRM - Conference Wrap Up

P, Jayden, Q and Richard

Now being self-absorbed for just a moment, I think I'm fairly authentic. The writing me and the talking me are the same. Comments from people I met on both trips support my belief, and frankly, really made my day(s). Back at you folks! Some examples:

  • From a member of our My Cool Works social network after meeting me at Lake in Yellowstone National Park - "Lovely meeting you kari. i think i felt your energy before i saw you, and as you passed, i'm pretty sure i could have grabbed the electrons in your outer orbit. i'm very happy that you were you. i wish you more luck in life than even an unreasonable person could expect." [WOW]
  • "I feel the same about @lruettimann, @kariquaas. She would ask the same Q's in person that she does on her blog." 9:47 AM Jul 1st from web - @leanneclc - Leanne Chase
  • "@kariquaas - I will never *ever* mispronounce your name again. You're a wonderfully interesting person & it was great mtg you! #SHRM09" 3:13 PM Jul 2nd from web - @stelzner - Mark Stelzner
  • "How did @kariquaas get so awesome?" 11:35 PM Jun 29th from twhirl - @SBWorkforce - SmartBriefWorkforce, aka Mary Ellen Slayter, whose writing I love!

Needless to say, but I'm flattered and happy that who I am online is who I am in person. I am me. If you don't like me, don't follow me. It's almost like @Animal's line of "If you're sensitive, don't follow me" on twitter. Being true to oneself is so critical. Like Kris Dunn of HR Capitalist said during the panel, blogging is about having an opinion, taking a stand and critical thinking. In addition to that I would like to state that sometimes it's hard enough to clarify my own thoughts so why on earth would I want to add the challenge of trying to think like someone else. Writing as yourself is easier, and also helps to develop your personal brand, a topic for another day.

So, therein lies the challenge to you. Are you you? If yes, great. If not, why not? Do you write as yourself or try to be someone else? If you write as yourself, good for you. If not, who else are you trying to be?

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Thursday, July 02, 2009

OPP - Other People's Posts   

posted by Kari Quaas @ 12:28 PM

For Three Strange Days...at SHRM   

posted by Kari Quaas @ 10:17 AM

Okay, so really it was 4 days that I spent in New Orleans for the 2009 Annual SHRM Conference. I'll say right up front that I feel honored and privileged to have been able to go. Thanks again to SHRM for having me as a member of the "press." Also, briefly, I want to thank all of the wonderful HR bloggers and other attendees for making it another good conference experience. You guys are GREAT!

Like I've said before, and I'm quite sure that I'll continue to share that I love Twitter and its power to connect like minded people. I'd list all of the folks I met but it would take a long time. Just check out my twitter account to see who I follow and / or search by the hash tag #shrm09 and you'll see all the cool folks out there. This is the future of connecting. I read a comment on Laurie's blog from a guy who complained about people who use their BlackBerry / PDAs in the bathroom and maybe the possibility that as a group we've gone too far. For posterity sake, since I'm a child of the Ferris Bueller generation, "you can never go too far." I will agree that I too am against any phone being used in the bathroom because it's just plain disgusting, disrespectful and gross. But, at this point, you'd have to rip the phone or computer out of my hands before I would stop tweeting.

I intend on doing other posts about my opinions and summaries from certain sessions, but here are a few highlights from SHRM in New Orleans now that it's all over.

  • The community of bloggers and twitters is strong and vibrant. I am happy to be counted amongst this talented and non-risk adverse group. Read these folks' words. You might just learn something, and also, the next time you attend an annual conference or otherwise, you might just have some new friends to meet.

  • Lee Woodruff is an honest, compassionate and capable woman and I'm so glad to have her heard her story of love and learning regarding her husband, Bob Woodruff of ABC News. I'll eventually pick up Lee's book Perfectly Imperfect. What a gal. And, for that matter, what a guy.

  • Generational differences are nothing but different lenses for viewing the world. Each of us has more in common than is different. There simply isn't any good reason to pick on any generation for their so-called faults. Each generation was shaped and molded by the generations before. In other words, we created what we got. Stop blaming and just learn to work together.

  • Hurricanes are strong and the French Quarter is a whole other world.
  • Voodoo doctors exist.

  • Hurricane Katrina presented the city of New Orleans an opportunity to reinvent itself and show just how resilient its residents are.

  • Sheryl Crow ROCKS!

  • The Morial Convention Center is LONG.

  • Humidity is not something I enjoy for extended periods.

  • SHRM is running as fast as it can as a giant, traditional organization to catch up with the changes happening around it. There are some leaders including China Miner Gorman and Amy Thompson leading the charge for change, and I think in future years, there will be a better connection between the HR office, the blogosphere and social media. As Gerry Crispin says, if you want change within SHRM, you have to get involved and be that change on the inside. Or was that Gandhi? ; )

  • Most of the food in New Orleans is fried, but there are glimmering rays of sunshine and non-fried options at yummy places like Cochon. Long live pork heaven!

  • My friend, Erin, who runs her own HR consulting company is great. I'm glad we got to experience another SHRM conference together. It's nice to have a deep and meaningful conversation about what is really important in life.

  • Whoever believes that you can't create meaningful friendships with people you met on the Internet has his or her head in the sand.

  • I already miss Cheezhead, PunkRockHR, TheRedRecruiter and Stelzner.

  • Beignets are tasty.

  • Mobile is everywhere, but you know what? I didn't hear it mentioned ONCE at the SHRM conference.

I guess that's it for now.

Photos from the conference can be found on my Flickr page - Kari Quaas' photos.

Tweets from the sessions I attended and general impressions can be found on my Twitter page if you didn't catch them along the way.

Lastly, be on the lookout for more posts about SHRM as my mind processes all that I heard, saw and experienced. Thanks again to SHRM and for reading!

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Sunday, June 28, 2009

First Day in New Orleans for SHRM   

posted by Kari Quaas @ 10:15 PM

Greetings from the Big Easy. This will be short and sweet since I got up WAY too early for my taste and only was home for 36 hours between the Cool Works Yellowstone / Teton adventure and taking off for NOLA. One could say my life has been a bit of a whirlwind. Also, in the midst of the 36 hours at home, I learned that all three of my photography entries made it into the juried photography show at the Shoreline Arts Festival. Yay me. I also did a lot of laundry.

Back to New Orleans. First, I'm happy to be here and to be sharing with other HR folks who could not make it to the 2009 conference. Merci beaucoup to the SHRM folks for giving me this opportunity. I am also thrilled to meet some of my long time twitter friends and other HR / recruiting bloggers whom I have admired for some time. Also, it's great to see "old" friends from previous conferences. No doubt, the virtual world is fantastic, but it sure is wonderful to have face to face conversations. I look forward to many more over the next few days.

I think the biggest take away I got today from SHRM directly was their influence in creating a standardized curriculum for HR students. They've created a template that has been implemented at over 100 schools across the U.S. This is a wonderful start. Certainly, when I was in college and already had an inkling that HR was something I wanted to do, the classes weren't there. I took one HRM class as a part of my business minor, but that's it. I'm glad to know that they're moving forward with this idea. Having a basis of knowledge in addition to what is tested on via the HRCI certification exams is good.

And, if you follow me at all, you knew that there would be photographs. They're not fancy, but you get the idea.

For real time updates, please follow me on twitter, or get the daily summary from here in New Orleans at the end of each day on this blog. Thanks for reading.

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Tuesday, June 09, 2009

A How-To Guide to Corporate HR Blogging   

posted by Kari Quaas @ 1:16 PM

Kudos and HUGE props to Ben Yoskovitz of Standout Jobs and Susan Burns of Talent Synchronicity for putting together this guide about blogging from a corporate HR department, or a one-(wo)man department as it may be for many of Cool Works' clients, called A Definitive Guide to Corporate HR Blogging. I highly recommend requesting this free guide from their website and reading it cover to cover. It's worth your time and energy and for those of you who have heard me speak at SHRA conferences about dabbling in social networking or blogs, here is the document you can share with your boss(es) to prove I'm right their value.

To Do List (hearkening back to Mark's legal presentations at SHRA) -

That is all.

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Friday, June 05, 2009

Follow Friday for #SHRM09   

posted by Kari Quaas @ 11:56 AM

The purpose of this post is to collect twitter call signs of those folks I know and those I hope to meet at the SHRM conference in New Orleans.

The easiest way to see them all and get the daily buzz about SHRM 2009 is by searching twitter by the hashtag #shrm09. For those that are not familiar with hashtags, they are simply a way to organize thoughts or people on twitter. You can hashtag anything - #jobs #coolworks #obama. Another cool feature of twitter is the ability to save searches on the right navigation bar so you can easily find what you're looking for again.

As I learn of more people going, I'll add them to this list for your benefit and mine. Also, check out LinkedIn for a list of conference attendees. Happy Friday!

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Wednesday, June 03, 2009

Blogging from SHRM in New Orleans   

posted by Kari Quaas @ 2:52 PM

Just thought I would officially share that I'll be blogging from the annual SHRM (Society for Human Resources Management) conference in New Orleans later this month. I am looking forward to being surrounded by talented HR folks out there getting the job done every day. Plus, I get to hang out with many of my good HR and Recruiting friends, and other personalities, who I follow via social media like Laurie from PunkRockHR, Joel from Cheezhead, Erin from ADEPT HRM Solutions, Austin from MyFirstPaycheck, Sharlyn from HR Bartender, and many more.

I'm especially looking forward to seeing the HR Bloggers present on Wednesday, July 1st at 11:30am hosted by China Gorman and Sheryl Crow on Tuesday night. Woo Hoo!

Someone recently asked me what "former HR person" meant to me in my Twitter bio and jokingly asked if that meant I was a "recovering HR person." After a mini-conversation, which is easy to accomplish in 140 characters, I explained that I pay attention to HR, but it's not my day job anymore. So, I've updated my bio to reflect that I'm an "HR Spectator," as suggested by another tweeter, and I suspect that I'll always be one of those. HR is an incredibly fun and challenging career, and although I don't do it day-to-day anymore, I still admire those who do, and I do my best to keep my skills sharp to honor their efforts.

Give me a shout if you'll be at the SHRM conference or follow this blog or follow me on twitter throughout the conference to hear the latest and the greatest from the HR world.

Hope to see you in New Orleans!

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Tuesday, May 26, 2009

"We Become What We Think About"   

posted by Kari Quaas @ 7:41 PM

I just found this quote on a blog by Amanda Linehan that I follow.

"The more intensely we feel about an idea or a goal, the more assuredly the idea, buried deep in our subconscious, will direct us along the path to its fulfillment." - Earl Nightingale

The article explains her style of goal setting and is worthy of a read.

This quote in particular struck me because it reinforces the idea that we are doing exactly where our minds, dreams, and wishes from five to ten years ago took us. I am sure that there are those out there who do make this a conscious process, but I fear for many that it is more of a stumbling process, or subconscious as Earl Nightingale says. Click here to read more about Earl's fascinating life.

I feel like I am where I am supposed to be and perhaps my earlier statement of five to ten years may be off. Perhaps, that time period can go back all the way back to when I was a child.

My dream job when I was a kid, of all things, was to be a bus driver. I rode the city transit everywhere as a kid / pre-teen / teen. Back then there wasn't the fear, or at least as crippling, of allowing all of us kids to be on our own and take the bus to the Everett Mall way in the south of town or anywhere that the Everett Transit would go. I can't think of anything bad ever happening on these adventures and it sure helped all of us gain our independence. But I digress...back to being a bus driver. The bus drivers I knew always seemed to be happy, they knew many of their passengers by name, and they got out and about all day long. And guess what? I became a bus driver. I prefer the terms driver/guide or motorcoach commander, but I did it and I was good at it. I smiled at people. I got to see the sights as it were and it was great job. However, I always knew that I wanted to do more and human resources was always on my radar.

Kari with a Gray Line motorcoach

So, I moved up the chain, and early on, I think it was even the first time I ever met the Human Resources Manager who oversaw our region, I asked her how she got her job. Back in those days, early 1990s, she had started as an Administrative Assistant and her role grew as the need for personnel management grew. I always kept her in mind throughout my career and eventually applied for that job after she left. I didn't get it, but at least I tried.

At the time I applied for that HR Manager job, I was working in a safety department where I was responsible for DOT compliance, recruiting, safety and training. In other words, I was doing HR type work, but not in an HR department. Before I left that company, I wrote the Director of HR a letter which said a bunch of things, but most importantly, I said that I wanted to be a human resources contact for the seasonal employees, about 1500 of them, who worked for the company in Alaska. Simply put, I wanted to be their liaison, because they needed a voice representing their interests in the corporate office, which was located 1500 miles, on average, away from where they were working. In reality, that's what I was, but it certainly wasn't official. Back then, corporate HR was really corporate HR and those of us responsible for finding and training staff were on our own. The reality of that situation is a major reason for my long standing relationship with Cool Works. We needed a way to electronically advertise our job openings, and Cool Works could not only create a branded website for us, mind you that this was 1999, but they could also advertise those summer jobs. It was a dream come true.

So why am I rambling on tonight? Well, I guess I just wanted to share that looking back on those goals / dreams, I can honestly say that I not only achieved working in an HR department, I did so for 5 years, but I also I feel like I've been and continue to be an HR representative for job seekers on our social network, My CoolWorks. I am glad that I am able to utilize those skills and I am really looking forward to my second SHRM conference next month in New Orleans. I'll be blogging from there so I hope to share some gold nuggets from that conference here on our Seasonal Human Resources Blog. Be sure to check back in June.

Erin, Kari and Kim at the 2007 Annual SHRM Conference

Finally, I believe that every person has something to give, something to achieve, something to contribute to their fellow man, their family, their friends, this world. Dig deep within yourself and I bet if you really think about it, what you are doing today is directly related to what you thought about doing a while back. And, if you're not doing what you wanted to do, why not? There is no time like the present as they say.

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Monday, December 08, 2008

How Can I Attract Candidates?   

posted by Kari Quaas @ 3:50 PM
Inspired by the review of my notes from a webinar about job boards I attended earlier this year hosted by Peter Weddle, a recruiter, HR consultant and business CEO turned author and commentator, I want to share with you his simple formula for a successful job posting. Just last month, I was reminded of his inspiring ways and analytical mind when I saw him speak at the Kennedy Recruiting Conference in Orlando. His session was titled "The Carrot in Recruiting Success," of which he joked that the carrot is the "vegetable of good vision." He was the opening speaker and he hammered home the point that each of us is responsible for our own careers, that we should be the hero of our own stories and not let anyone stand in our way. It was a great talk and a wonderful way to get the conference started, but I digress. Back to job postings.... As always, the name of the game for most people is WIIFM, or "What's in it for me?" They want to know the following things before they'll work for you.
  1. What will they get to learn?
  2. What will they get to do?
  3. Who will they get to meet?
  4. Who will they get to work with?
It is critical to SELL them on why they should work for you. Also, please note that they are not likely to read your entire job posting. Instead, they will scan it, so make it brief and interesting with highlights and bullets. Peter also mentioned a simple formula for the job posting, S-ABC-S, which stands for:
  • Summary
  • Advantages
  • Benefits
  • Capabilities
  • Signoff
I felt great affirmation listening to him speak because this is what I tell my clients all the time. You've got to sell your location first and then follow with the job details and instruct them on how they should apply. Luckily all of the clients on Coolworks.com are in pretty incredible locations, with an amazing amount of recreation and fun things for the employee to do while not working, so why would you leave this out of your job posting? It is a competitive advantage. Use it!

So here is how I envision the S-ABC-S formula in action.

Summary

This paragraph should be all about who you are, what you do and where you are.

Example: Coolworks.com is a job website that helps employers post their seasonal jobs in great places across the U.S. and the world. The company is based at the north entrance to Yellowstone National Park so on your days off a hike or a friendly encounter with some wildlife is just a few steps from your door.

Advantages
  • Advantage #1 - Example: We are the biggest and best at what we do.
  • Advantage #2 - Example: We are a small, intimate resort where being a member of our staff feels more like family.
  • Advantage #3 - What is your competitive advantage?
Benefits
  • You'll get ... a bonus, health benefits, free housing, etc.
  • You'll get ... experience doing a new job, customer service skills, etc.
  • You'll get ... new skills, opportunities for promotions, etc.
Capabilities
  • You need X years of experience.
  • You need Y years of education.
  • You need management skills or name your job requirement.

Signoff

The signoff should include the following.
  • How to Apply
  • Your Website
  • Refer Your Friends Invitation. For example, if this isn't the job for you, please tell your friends that might be interested and qualified.
  • A Thank You

I hope that this is useful. Like I've said before, our job at Cool Works is to help you meet your staffing needs by driving traffic to your job postings and recruiting websites. It is our hope that when we get them there, your message will inspire them to want to work for you.

If you would like to learn more about Peter Weddle, check out his website or pick up his latest book Recognizing Richard Rabbit: A Fable About Being True To Yourself.

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Friday, December 05, 2008

A Friday Rant (and Offer of Assistance)   

posted by Kari Quaas @ 1:20 PM
Knowing what should and should not be asked on an application is common sense, right? You don't ask about all of the EEO protected statuses like race, color, age, disability, ethnicity, sex, religion, and national origin. And shouldn't it be obvious not to ask about other personal information like "Do you plan on having children?" (if you're a woman or a man) or "Are you married?" or what about birth order or the direct question of "How old are you?" Ugh. I have seen it all, and frankly, I am disappointed that some employers do not know any better.

It reminds of my time in HR when I attended a Workers Compensation seminar and someone there actually asked if they really needed to have WC insurance. What?! At least the person was there to learn the proper answer to their question. Absolutely, you should have workers compensation insurance.

In this day in age, I would hope that there would be better compliance with the laws because it is impossible to say you can't find the rules now that there are so many HR blogs and websites and government agencies on the web that provide everything you need to know to do it right.

Anyhow, my point today is that as the summer job recruiting season gets going, please feel free to utilize the group of us at CoolWorks.com to help you determine if you're doing it right. This can be anything from "Is my employment advertisement attractive enough to garner any interest?," to "Is my employment application compliant?," to improving your hiring process and job candidate's experience by using our applicant tracking system called Staffing Center, and more. Plus, I would be willing to bet that if we don't know the answer, we probably have a resource that does. We're here to help.

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Tuesday, November 06, 2007

Annual SHRA Conference Held in Big Sur, California   

posted by Kari Quaas @ 1:20 PM
Back in October, which really seems so far away, myself and 34 other HR professionals attended the 19th annual fall Seasonal Human Resources Association (aka SHRA, à la SHRM) conference in Big Sur, California. Thanks to Patty Ceglio Bishoff from Cool Works (aka SHRA Queen) for getting us all there and organizing the event, and Richard Grena of Mt. Rainier Guest Services for suggesting the Big Sur Lodge and playing tour guide on one of the play days. The annual conference is a chance for HR folks from seasonal properties across the U.S. to get out of the office, play with their peers and share tidbits of wisdom from their seasonal worlds. The bottom line is that when you leave this conference, you feel like you are not alone.

Attendees this year were representatives from lots of wonderful spots around the country including:

  • Aramark (Denali, Lake Powell, Lake Tahoe)

We also had International Agency Sponsors in our midst including:

As always the topics for learning were varied and catered to the seasonal world.

  • Benefically Speaking
  • Recruiting the Generations
  • Employees 24/7 – Housing, Recreation
  • Employees who ROCK!
  • International hiring update
  • ACMNP Update

And of course, we had a bit of free time to socialize and network with the other attendees.

A few of my personal highlights.

  1. Google Your Employees! The collective jaw for all of us dropped at hearing the employment attorney say that HR folks might as well check social network profiles on MySpace, Facebook, and others, as well as Googling your potential employees. He stated that it is out there for public consumption so you might as well use it. The caveat, and if you have been in HR for any amount of time you knew this was coming, is that some of the information you see cannot be used in determining the fit for a new hire like religion, race, sexual orientation, etc. So use it, but tread carefully and have a consistent practice.
  2. Hiring International Students should be about Cultural Exchange. A few years ago, I was dumbfounded that one of the International representatives would dare to say, "What is so great about working in Alaska?" His point was why on earth an International student should pay more to fly all the way to Alaska when they can get a cheaper flight to New York. What selling points did we have to offer that the east coast employers did not already have? This financial challenge is still around today and will continue with the Euro doing amazingly well against the US dollar. Remember that these students have big choices to make, they are spending a lot of money to come, and the reason that the visa program exists is for cultural exchange. Of course, they come to make money, but they also come to America to learn about our culture. Give them lots of great experiences and send them back with new knowledge and personal growth, not just the ability to make up 80 rooms in a day.
  3. The Ocean Is Powerful. Okay, this may seem silly, but stay with me. We went to the beach at Pfeiffer State Park two days in a row. The first day was beautiful, sunny, clear, only a slight breeze and small waves. The next day we went back to find it still sunny, but so windy that one could not stand there without getting pummeled by sand and walking into the surf, was well, a damp experience for those that dared. How does this apply to our workplaces? Just like Mother Nature, sometimes the days in HR are really good and sometimes they are really bad. But the experience is still powerful, dynamic and well worth the time. That second day at the beach made us all very grateful for the day before. So, may you have a good mix of hopefully a lot less bad days than good days so you can feel a sense of accomplishment for the tough ones and joy on the good ones.

To see pictures of our days at Big Sur, click here. To learn more about the Seasonal HR Association, or SHRA, click here.

Hope to see you all at the 20th annual conference in 2008!

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