Get Connected

Alaska Wildlife Conservation Center is looking for enthusiastic Summer Gift Store Employees

Alaska Wildlife Conservation Center - AWCC is located 47 miles from Anchorage, surrounded by the Chugach mountains along the Turnagain Arm

Posted: Mar 19, 2013

Seasonal Entry Level - Retail Clerk

JOB DUTIES:

• Performs customer purchasing transactions for retail items, gifts or pieces of art in a shop setting; explains characteristics and origin of items to customers.

• Informs arriving guests about the center & rings up admission ticket.

• Actively promotes merchandise and offers all customers prompt service; wraps merchandise purchases for mailing on request; maintains a friendly, knowledgeable and courteous demeanor at all times.

• Assists with various levels of merchandising such as inventory, stocking, displaying, pricing, etc.; assists with opening or closing procedures.

• Operates cash register; makes and records cash receipt transactions; assumes all responsibility for gift shop or ticket booth bank/till.

• Keeps retail space neat and orderly; assists with sales products being properly and neatly displayed and stocked; assists with hauling supplies to/from retail location. Maintain bathrooms cleanliness on a regular basis.

• Ring up snack bar sales; maintains personal and environmental cleanliness to attain or exceed regulatory sanitation standards; along with ability to explain product details (e.g. flavor, ingredients, how made-local vs. store bought). Keep the area restocked with fresh items, rotating older stock to sell first.

• Familiarity with gift shop merchandise artists and vendors, knowing details of merchandise to facilitate sales; cash handling skills.

Position is from early May until mid Sept

NECESSARY SKILLS AND KNOWLEDGE

• Excellent communication and customer service skills.

• Ability to learn, understand, and follow verbal and/or written instructions/directions.

• Skill in establishing and maintaining cooperative working relationships with other employees.

• Ability to work directly with the public, providing information and assistance on a daily basis.

• Ability/willingness to learn and pass on to customers those areas of interest to visitors, including knowledge about the animals, local history, people, culture, geography, etc.

MINIMUM QUALIFICATIONS (education, experience, skills)

• High school diploma or equivalent, AND

• Six months retail sales or cash transaction experience.

• Six months customer service experience.