Delaware North at Shenandoah National Park

Profile Jobs

The Opportunity 

Delaware North Parks and Resorts is hiring a Seasonal Front Office Manager to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. Working in an exciting, fast paced environment, you will never have a dull day at work; as a Front Office Manager you will work closely with the General Manager to ensure effective overall operations and manage all aspects of night auditor and front desk duties. Apply to join our collaborative team today.

Click here to apply!

This position includes free room and board for the season.

The season for this property goes from 4/24 - 11/3.

Pay

Minimum – Anticipated Maximum Base Salary: $46100 - $62200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• Annual performance bonus based on l
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities 

• Coordinates and manage front desk duties, supervising team members on scheduling, training, assigning and directing work, and overall performance, and organizes operations and procedures, ensures operations are in compliance with company policies and programs
• Responsible for all front desk guest relations, including addressing and resolving guest and team member complaints, and responding to guest inquiries
• Responsible for managing all front office software and hardware systems and become an expert on the property management system
• Reconcile all monthly OTA and direct bill accounts, review operating and sales reports to determine necessary changes to the operations to realize revenue maximization and financial success
• Coordinate with support managers for compliance of policies, merchandise mix and inventory
• Oversee and supervise a team of up to 10, including scheduling, training, and coaching

Qualifications 

• Three (3) to five (5) years' hotel Front Office experience required
• One (1) to two (2) years' hotel supervisory experience required
• Written and verbal communication skills
• Demonstrate initiative, leadership and team building skills
• Experience with Opera Cloud is preferred
• Ability to manage frequent change, good time management and the time of team members
• Ability to work varied shifts between 7am - 11pm, including weekends and holidays required
• Must be 21 years of age

Shift Details 

• Day shift
• Evening shift
• Holidays
• Weekends

Who We Are 

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing.  

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

The Opportunity 

Delaware North Parks and Resorts is hiring a seasonal Wayside Kitchen Trainer to join our team at Shenandoah National Park, Virginia. Our ideal Kitchen Trainer is an experienced cook who enjoys working in fast-paced environment, taking pride in delivering high quality service and food to guests.

Click here to apply! 

Pay

$21.50 - $21.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Life in Shenandoah National Park

Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.

• Low-cost shared dormitory housing available for $50/ week including all meals, utilities, and wi-fi
• Shared fire pit area for use in dorm area
• Meet guests and fellow team members from around the globe
• Tons of outdoor activities including camping, rock climbing, repelling, cycling, fishing, horseback riding

Benefits at Shenandoah

• Weekly pay
• Free shift meal or all meals included with on-site housing
• 30% discount on other meals
• Employee discounts - 30% off most items
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties

Responsibilities 

• Supervise and train all team members and ensure food preparation and production meets quality standards
• Maintain the cleanliness and organization of walk-ins and freezers and ensure all kitchen equipment is in working order
• Effectively supervise proper breakdown, rotation, labeling, dating, and storage of food
• Perform opening, closing, and side work duties
• Actively work to maintain food cost within parameters set by culinary leadership
• Partner with team members and restaurant managers to satisfy guests

• This position requires driving a company vehicle on a daily basis. 

Qualifications 

• No college degree required
• At least two years' experience as a line cook, including supervisory experience
• Ability to effectively communicate with others and lead in a fast-paced environment
• Attentive and detail oriented
• Basic math skills with an ability to understand, calculate and follow recipe measurements and proportions

• Possess and maintains a valid driver's license.

Physical Requirements 

• Manual dexterity is sufficient to chop, mix, blend, whip etc. a variety of foods and liquids
• Ability to lift and carry large pans from ovens or freezers, weighing up to 50 lbs
• Standing and walking for the entire length of the shift

Shift Details 

Day shift
Evening shift
Holidays
Weekends

Who We Are 

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

The Opportunity 

Delaware North Parks is hiring seasonal Food and Beverage Supervisors to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. As a Food and Beverage Supervisor, you will be responsible for ensuring the highest levels of service is provided to our guests.

If you are looking for a hospitality role offering opportunity, and the potential to learn where your efforts are rewarded, apply now.

Click here to apply! 

Pay

$18.00 - $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Life in Shenandoah National Park

Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.

• Low-cost shared dormitory housing available for $50/ week including all meals, utilities, and wi-fi
• Shared fire pit area for use in dorm area
• Meet guests and fellow team members from around the globe
• Tons of outdoor activities including camping, rock climbing, repelling, cycling, fishing, horseback riding

Benefits at Shenandoah

• Weekly pay
• Free shift meal or all meals included with on-site housing
• 30% discount on other meals
• Employee discounts - 30% off most items
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties

Responsibilities 

• Assist in maintaining planned bar and restaurant cost of sales
• Hire, train, and manage an effective group of team members, with alignment to Delaware North programs and service standards
• Partner with the kitchen team to ensure guests are served the highest quality meals
• Assist with the management of staffing levels in accordance with budgets and business volume

Qualifications 

• No college degree required
• One year related experience required
• Basic math skills for cash and inventory duties
• Word-processing, spreadsheets, and email experience required

Physical Requirements 

• Ability to lift or carry 50 lbs
• Ability to stand or walk for extended periods of time                       

Shift Details 

Day shift
Evening shift
Holidays
Weekends

Who We Are 

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.